5.0
20 reviews
41 Patrick Street, Aitkenvale QLD 4814
#compassionateCare#thoroughExams#notRushedAppointments+12
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/22
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team who go above and beyond for pets, including gentle handling and clear explanations of treatment plans. Many mentioned thorough examinations and good outcomes across desexing, surgeries, emergencies and ongoing conditions, with some pets eager to return. Timely appointments and availability on weekends/public holidays were noted, and several found the health plan helpful for value and peace of mind.
💬Common Feedback & Suggestions
The main concern raised was cost: multiple reviewers felt prices were high, flagged weekend surcharges, or perceived upselling, and a few had difficulty getting itemised bills. A small but notable number reported inconsistent experiences depending on the vet or receptionist, with occasional rudeness, long waits or last‑minute cancellations during emergencies, and an unmanned after‑hours phone. A few clinical issues were mentioned, including handling of reactive dogs, a vaccine reaction, pets returned unclean, and critical cases needing referral to the university hospital. Overall sentiment is positive, but these points suggest clearer cost transparency and more consistent communication would help.
🏥Clinic Specialties
- Desexing and routine surgery
- Dermatology and skin allergy management
- Oncology support and chemotherapy
- Puppy school and behavioural consultations
- Emergency care and surgical recovery
- Dentistry and dental procedures
🏷️Keywords
#compassionateCare#gentleHandling#thoroughExams#clearExplanations#goesAboveAndBeyond#longTermLoyalty#weekendHours#emergencyCare#healthPlanSavings#highPrices#upsellingConcerns#billingIssues#rudeStaffReports#inconsistentVets#longWaits#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate upfront and confirm any weekend or public‑holiday surcharges to avoid bill surprises.
- If your pet is anxious or reactive, let the clinic know when booking so low‑stress handling or sedation plans can be discussed; bringing favourite treats can help.
- Book ahead and consider arriving a little early; emergency cases can delay schedules or cause last‑minute changes.
- If you visit frequently, consider the clinic’s health plan as several reviewers felt it improved value across routine care and tests.
- For urgent after‑hours issues, call ahead to confirm availability and be prepared that some critical cases may be referred to the university hospital.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Aitkenvale is at 251-255 Ross River Road, Aitkenvale QLD 4814. There isn’t a train or light‑rail station within easy walking distance, so most people drive. Street parking is usually available nearby—check local signage. If you’re using public transport, pop the address into Google Maps to find the best bus route.
They’re open Monday to Saturday, 8:00 am to 6:00 pm, and closed on Sundays.
Call the clinic on (07) 4779 2500. You can also visit their website for more information: https://www.greencrossvets.com.au/vets/aitkenvale-central/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=aitkenvale
To book, call the clinic to arrange a time or visit their website to learn more about appointments and services.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most up‑to‑date consultation fee, call the clinic and ask for a current quote, and request an itemised written estimate for any procedures. If after‑hours or weekend care is available, be aware those fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment options (e.g. GapOnly, VetPay or Afterpay), but availability varies—ask the clinic what they support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts.
The clinic is noted for emergency care and surgical recovery, with opening hours Monday to Saturday. After‑hours availability isn’t listed—call ahead to confirm what’s available right now, and be aware that some critical cases may be referred to the university hospital.
Yes—street parking is typically available around the clinic on Ross River Road and nearby streets; please check local signage for any time limits or restrictions.
Services highlighted include desexing and routine surgery, dermatology and skin allergy management, oncology support and chemotherapy, puppy school and behavioural consultations, emergency care and surgical recovery, and dentistry and dental procedures.
The clinic is rated 4.2 out of 5 from 238 reviews. Owners often praise the friendly, compassionate team, gentle handling, thorough exams and clear treatment explanations, with good outcomes across surgery, emergencies and ongoing care. Common feedback for improvement includes pricing concerns (including weekend surcharges) and requests for clearer, itemised bills, plus reports of occasional long waits, inconsistent service experiences and an unmanned after‑hours phone at times.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Last updated: 30 June 2026