Southern Downs Veterinary Services

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for being kind, gentle and highly professional, with many calling out thorough, careful assessments and clear explanations. Several noted that even nervous pets were handled calmly and seemed happy to visit, and reception was repeatedly described as helpful and welcoming. Reviews also mention strong diagnostic capabilities (x‑ray, ultrasound, blood tests) and supportive care for seniors. End-of-life care was handled with great compassion, providing a peaceful setting for euthanasia.

💬Common Feedback & Suggestions

While most feedback is very positive, a few reviewers raised concerns about pricing transparency, citing bills higher than quotes, expensive medications and a lack of itemised breakdowns. One detailed complaint described a dental procedure with multiple extractions and no dental x‑rays provided, which left the owner dissatisfied. There was also a report that the clinic was closed over Christmas when urgent help was needed. Overall sentiment is upbeat, but clearer estimates, cost breakdowns and communication around complex procedures and holiday hours would help.

🏥Clinic Specialties

  • Dentistry and dental extractions
  • Diagnostic imaging (x-ray and ultrasound)
  • General surgery
  • Compassionate euthanasia
  • Grooming for dogs
  • Senior pet care and ongoing management

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExplanations#gentleHandling#diagnosticCapabilities#seniorPetCare#euthanasiaSupport#groomingAvailable#imagingXrayUltrasound#highlyRecommended#pricingConcerns#noCostBreakdown#holidayClosures#unexpectedCharges#clearCommunication

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written estimate and an itemised breakdown of medications and fees before treatment to avoid bill surprises.
  • If your pet needs dental work, discuss whether dental x‑rays will be taken and agree on extraction thresholds beforehand.
  • Confirm holiday and after‑hours arrangements in advance and note nearby emergency options, especially around Christmas.
  • Bring your pet’s medical history; reviewers found the team thorough with diagnostics and appreciative of background details.
  • If you have a senior or anxious pet, mention this when booking so the team can allow extra time and gentle handling.
📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 94% satisfied - Convenience: 50% satisfied - Pricing: 20% satisfied - Cleanliness: 100% satisfied - Recommendability: 88% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for being kind, gentle and highly professional, with many calling out thorough, careful assessments and clear explanations. Several noted that even nervous pets were handled calmly and seemed happy to visit, and reception was repeatedly described as helpful and welcoming. Reviews also mention strong diagnostic capabilities (x‑ray, ultrasound, blood tests) and supportive care for seniors. End-of-life care was handled with great compassion, providing a peaceful setting for euthanasia. 💬 **Common Feedback & Suggestions** While most feedback is very positive, a few reviewers raised concerns about pricing transparency, citing bills higher than quotes, expensive medications and a lack of itemised breakdowns. One detailed complaint described a dental procedure with multiple extractions and no dental x‑rays provided, which left the owner dissatisfied. There was also a report that the clinic was closed over Christmas when urgent help was needed. Overall sentiment is upbeat, but clearer estimates, cost breakdowns and communication around complex procedures and holiday hours would help. 🏥 **Clinic Specialties** - Dentistry and dental extractions - Diagnostic imaging (x-ray and ultrasound) - General surgery - Compassionate euthanasia - Grooming for dogs - Senior pet care and ongoing management 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #thoroughExplanations #gentleHandling #diagnosticCapabilities #seniorPetCare #euthanasiaSupport #groomingAvailable #imagingXrayUltrasound #highlyRecommended #pricingConcerns #noCostBreakdown #holidayClosures #unexpectedCharges #clearCommunication 🐾 **Tips for Pet Owners** - Ask for a written estimate and an itemised breakdown of medications and fees before treatment to avoid bill surprises. - If your pet needs dental work, discuss whether dental x‑rays will be taken and agree on extraction thresholds beforehand. - Confirm holiday and after‑hours arrangements in advance and note nearby emergency options, especially around Christmas. - Bring your pet’s medical history; reviewers found the team thorough with diagnostics and appreciative of background details. - If you have a senior or anxious pet, mention this when booking so the team can allow extra time and gentle handling.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 4681 1838
Official website
sdvs.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜17:00
09:00〜12:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

97 High Street, Stanthorpe QLD 4380

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Southern Downs Veterinary Services is at 97 High Street, Stanthorpe QLD 4380. There isn’t a train, metro or light‑rail station within easy walking distance, so most people drive. Street parking is typically available on or near High Street—check local signage and time limits. If using public transport, check Google Maps for the nearest bus route and stop.

They’re open Monday to Friday 8:00 AM–5:00 PM, Saturday 9:00 AM–12:00 PM, and closed on Sunday. Hours can change on public holidays, so call ahead to confirm.

Call (07) 4681 1838 or visit http://www.sdvs.com.au/ for general enquiries.

To book, call the clinic during opening hours; you can also check the clinic’s website for any online request options. If your pet is senior or anxious, mention this when booking so the team can allow extra time.

Veterinary fees in Australia aren’t government‑regulated and vary by clinic, and Medicare does not cover pets. For a current consultation quote, call the clinic. For procedures, ask for a written, itemised estimate (including consults, tests, medications, anaesthesia and any extras) to avoid surprises—especially given some reviews asked for clearer cost breakdowns. After‑hours and public‑holiday fees are typically higher at any clinic. Pet insurance may reimburse some costs, and some clinics offer payment‑plan or gap‑claim options; ask what’s available.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). Offerings vary by clinic, so call ahead to confirm what this clinic accepts.

The clinic lists regular hours (Mon–Fri 8:00 AM–5:00 PM, Sat 9:00 AM–12:00 PM) and there’s no confirmed information here about after‑hours or emergency care. Call to ask about after‑hours arrangements and holiday coverage—one review noted a Christmas closure. For urgent cases outside hours, search for the nearest 24/7 emergency vet and go there immediately.

Yes—street parking is typically available near the clinic on High Street. Check local signage and time limits, and allow a few extra minutes at busy times.

Services noted include dentistry and dental extractions, diagnostic imaging (x‑ray and ultrasound), general surgery, compassionate euthanasia, grooming for dogs, and senior pet care/ongoing management. For availability and pricing, call to enquire.

Pet owners rate the clinic 4.6 out of 5 (70 reviews), praising kind, gentle and highly professional vets and nurses, thorough assessments, clear explanations, calm handling of nervous pets and a welcoming reception. Reviews highlight strong diagnostic capabilities and compassionate end‑of‑life care. Common suggestions include clearer, itemised cost estimates (some reported higher‑than‑quoted bills and expensive medications), discussion of dental x‑rays for dental work, and better communication around holiday hours.

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Last updated: 30 June 2026