70 reviews
97 High Street, Stanthorpe QLD 4380
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate team who go above and beyond for pets and their people. Many cited thorough care and strong clinical outcomes in emergencies like snake bites, rat bait ingestion, seizures and urgent surgeries, with quick triage and clear updates. Reviewers also noted gentle end‑of‑life support, good follow‑up calls, and helpful touches like on‑site grooming. Several said they would travel for care and highly recommend the clinic.
💬Common Feedback & Suggestions
Most reviews are very positive, though pricing drew repeated concerns, with some describing fees as high and one reporting unexpected add‑ons not discussed beforehand. One reviewer alleged a serious misdiagnosis with tragic consequences, and another mentioned not receiving a promised call‑back. There was also a complaint about limited availability over Christmas. Aside from these points, critical feedback was uncommon.
🏥Clinic Specialties
- Emergency and critical care
- Poisoning and snakebite treatment
- Soft‑tissue surgery and desexing
- End‑of‑life and euthanasia support
- Grooming services
- Care for birds and goats
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#emergencyCare#quickAppointments#endOfLifeSupport#groomingServices#multiSpeciesCare#followUpCalls#highPrices#costTransparencyIssues#afterHoursSupport#limitedHolidayHours#longTermClients#cleanliness#knowledgeableVets
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed written quote and confirm consent before any additional procedures to avoid bill surprises.
- If budget is a concern, request pricing for diagnostics (e.g., X‑rays) and any after‑hours fees up front.
- For urgent issues, call ahead—reviews suggest they triage quickly and can see emergencies promptly, but note holiday closures.
- If you need a follow‑up call, agree on a specific time or contact person to reduce the chance of missed callbacks.
- Consider coordinating grooming during a visit, as reviewers mention quality grooming available on site.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜17:00 | |||||||
| 08:30〜12:00 | |||||||
| 14:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Stanthorpe Vet Care Services is at 36 Sugarloaf Road, Stanthorpe QLD 4380. As there’s no train, metro or light rail within easy walking distance, driving is usually best. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and timing.
They’re open Monday, Tuesday, Thursday and Friday 8:00 am–5:00 pm; Wednesday 8:00 am–1:00 pm and 2:00–5:00 pm; Saturday 8:30 am–12:00 pm; closed Sunday. Hours may vary on public holidays—call ahead to confirm.
You can contact Stanthorpe Vet Care Services on (07) 4681 1523. You can also visit their website at http://www.stanthorpevets.com.au/ for general information.
To book, call the clinic during opening hours and they’ll offer the next available time. For urgent issues, call ahead so they can triage promptly on arrival. You can also check their website for current appointment information and any updates to availability.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current consult fee and ask for an itemised written estimate before any procedures or diagnostics. If you need after‑hours care, be aware fees are typically higher. If you have pet insurance or prefer payment options (e.g. third‑party payment plans or gap claims), ask what they can support.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
Yes—this clinic provides emergency and critical care, with reviews mentioning quick triage and help for snake bites, poisonings, seizures and urgent surgeries. For after‑hours assistance, call ahead to confirm availability (it can vary and may be limited over holiday periods), and note that after‑hours fees are usually higher.
Yes—street parking is typically available near the clinic on Sugarloaf Road; please check local signage. No nearby paid car park was identified.
They offer emergency and critical care; poisoning and snakebite treatment; soft‑tissue surgery and desexing; end‑of‑life and euthanasia support; on‑site grooming; and care for birds and goats.
The clinic is highly rated at 4.7/5 from 139 reviews, with praise for compassionate staff, thorough care, strong emergency outcomes, gentle end‑of‑life support, good follow‑up and handy on‑site grooming. Common feedback includes pricing feeling high and a few reports of unexpected add‑ons, one alleged misdiagnosis, occasional missed call‑backs, and limited availability over Christmas.
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Last updated: 30 June 2026