190 reviews
2 Margaret St, East QLD 4350
#compassionateCare#lifeSavingCare#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being exceptionally caring, friendly and professional, with vets who are knowledgeable, thorough and willing to think outside the box. Many noted clear explanations of diagnoses and options, gentle handling of anxious pets, and thoughtful follow‑ups via texts or calls. Reviewers also appreciated being fit in for urgent needs, on‑time and efficient appointments, and easy access with plenty of parking.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns were raised. One owner reported their very unwell pup wasn’t seen promptly while waiting outside, another felt a receptionist was rude over a cancellation fee, and one person said a high‑cost plan was proposed without an examination. Pricing feedback was mixed overall, with some praising reasonable fees and others unhappy about fees or perceived upselling. Few comments mentioned the facility’s cleanliness specifically.
🏥Clinic Specialties
- Ear disease management for chronic cases
- Dentistry and dental procedures
- End‑of‑life and euthanasia support
- Allergy and dermatology investigations
- Gentle care for anxious pets
- Urgent and same‑day care
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#clearCommunication#followUpCalls#anxiousPetHandling#sameDayAppointments#afterHoursHelp#easyParking#efficientService#longTermClients#reasonablePricing#pricingConcerns#rudeReceptionist#emergencyTriageIssues
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after‑hours needs, call ahead to confirm capacity and give your ETA—reviewers report they may wait for you, and prompt arrival helps.
- If you’re on a membership plan, clarify any cancellation or transfer fees before your visit to avoid surprises.
- Let the team know if your pet is anxious; they’re noted for taking extra time and using gentle handling.
- Arrive a little early and notify the clinic in advance if you need records transferred from another vet to streamline your appointment.
- If your pet has chronic ear, dental or skin issues, ask about all available options—the vets here are praised for tailored, well‑explained treatment plans.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Acne-Cats
Acne-Dogs
Acral Lick Dermatitis
Alopecia, Noninflammatory-Dogs
Alopecia-Dogs
Anal Sac Disorders
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
St Vincent's Private Hospital
523m19 Scott St, East Toowoomba QLD 4350, Australia
Car park
529m19 Scott St, East Toowoomba QLD 4350, Australia
Wilson Parking - St Vincent’s Private Hospital Toowoomba Car Park
640m22/36 Scott St, East Toowoomba QLD 4350, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Eastwood House is at 51 Margaret Street, Toowoomba QLD 4350, in East Toowoomba. The easiest way to get there is to drive; there isn’t a train or light-rail station within walking distance. Street parking is typically available on Margaret Street and nearby side streets—please check local signage. If you’re using public transport, check Google Maps for the nearest bus route and stops for your journey time.
They’re open Monday to Saturday, 8:00 am–6:00 pm, and closed on Sunday. Hours may change on public holidays—call ahead or check their website for updates.
Call (07) 4639 1891 to reach the clinic; you can also find details on their website: https://www.greencrossvets.com.au/vets/eastwood-house/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=toowoomba
To book, please call the clinic directly. You can also visit their website to learn more about services and plan your visit. For urgent needs, call ahead to confirm capacity and give your ETA.
Consultation fees in Australia vary by clinic and aren’t regulated, and Medicare doesn’t cover pets. For a current quote, please call the clinic, and for any procedure ask for an itemised written estimate. If you need emergency or after-hours care, be aware fees are typically higher. Many owners use pet insurance, and some clinics offer gap claims or payment plans (e.g., GapOnly, VetPay, Afterpay)—ask the clinic and your insurer what’s available to you.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts before your visit.
They provide urgent and same-day care during opening hours; for after-hours help, call ahead to confirm availability and give your ETA—reviewers report the team may wait when possible. Note that after-hours fees are typically higher in Australia.
Pet owners rate the clinic highly at 4.8/5 (104 reviews), praising caring, friendly and professional staff, knowledgeable vets with clear explanations, gentle handling of anxious pets, thoughtful follow-ups, efficient on-time visits, and easy access with plenty of parking. A few reviewers mentioned concerns such as a delay seeing a very unwell pup, a rude interaction over a cancellation fee, and mixed views on pricing or upselling.
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Other veterinary clinics near East Toowoomba
164 reviews
2 Margaret Street, East QLD 4350
#compassionateCare#friendlyStaff#knowledgeableVets+12
Source: Google Maps
Last updated: 30 June 2026