164 reviews
2 Margaret Street, East QLD 4350
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the clinic’s round‑the‑clock availability and rapid response in true emergencies, with many saying the team saved their pets’ lives. Reviews highlight kind, compassionate vets and nurses who explain options clearly, provide upfront estimates, and give regular updates during overnight stays. Several noted smooth after‑hours care on weekends and public holidays, with some commenting costs were reasonable or less than expected for emergency work.
💬Common Feedback & Suggestions
A minority of reviewers felt costs were high and deposit/payment policies too rigid, with several describing the experience as money‑focused despite being consulted on pricing. A few reported communication or empathy lapses at reception, occasional confrontational interactions, or delays in being seen. There are also instances of perceived misdiagnosis or treatments that didn’t hold, and some owners disliked examinations being done away from them or limited follow‑up information. Overall sentiment is strongly positive, but clearer bedside communication, consistency at the front desk, and diligent follow‑up could address the concerns raised.
🏥Clinic Specialties
- 24/7 emergency and critical care
- Tick paralysis and snake envenomation treatment
- Emergency surgery and wound repair
- Intensive overnight monitoring and hospitalisation
- End‑of‑life and euthanasia support
- On‑site diagnostics (bloods, x‑ray, ultrasound)
🏷️Keywords
#compassionateCare#lifeSavingCare#clearCommunication#frequentUpdates#open24x7#fastTriage#emergencySurgery#tickAndSnakeTreatment#endOfLifeSupport#transparentEstimates#highCosts#paymentUpfront#receptionConcerns#diagnosisConcerns#overnightHospitalisation
Overall Ratings
🐾Tips for Pet Owners
- Call ahead in an emergency to help the team triage and be ready for you, especially after hours or on public holidays.
- Ask for a written, itemised estimate and clarify any deposit or payment requirements before proceeding; consider VetPay or pet insurance.
- Bring a payment method and ID for after‑hours visits, and request regular phone updates during hospitalisation.
- Ask the vet to explain diagnostics and next steps in plain language and request a discharge summary for home care.
- If bringing wildlife or a found animal, phone first to confirm intake policies and where it will be transferred.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Car park
272m19 Scott St, East Toowoomba QLD 4350, Australia
St Vincent's Private Hospital
288m19 Scott St, East Toowoomba QLD 4350, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Red Vets Toowoomba is located at 2 Margaret St, East Toowoomba QLD 4350. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually the quickest option; otherwise, check Google Maps for the nearest bus route. For parking, there’s a public car park about a 3‑minute walk away and St Vincent’s Private Hospital car park about a 4‑minute walk; always check local signage.
Red Vets Toowoomba is open 24 hours a day, 7 days a week, including weekends and public holidays.
You can contact Red Vets Toowoomba on (07) 4602 0652. For general information you can also visit http://www.redvets.com.au/.
For emergencies, call ahead and come straight in—no appointment is required, and your pet will be triaged on arrival. For non‑urgent queries or to discuss next steps, please call the clinic for advice or speak with your regular GP vet.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so costs vary by clinic and by the care your pet needs. As an emergency hospital, after‑hours and urgent‑care fees are typically higher. Call the clinic for a current quote, and ask for a written, itemised estimate before any procedure. Consider whether pet insurance or general payment‑plan options (e.g. GapOnly, VetPay, Afterpay) could help with expenses.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts and whether deposits are required, especially after hours.
Yes—Red Vets Toowoomba provides 24/7 emergency and critical care. If your pet is in distress, call ahead so the team can triage and prepare, then travel safely to the clinic and bring a payment method and ID for after‑hours visits.
Yes—parking is available nearby, including a public car park about a 3‑minute walk away and the St Vincent’s Private Hospital car park about a 4‑minute walk; please check local signage for fees and time limits.
Red Vets Toowoomba specialises in 24/7 emergency and critical care, including tick paralysis and snake envenomation treatment, emergency surgery and wound repair, intensive overnight monitoring and hospitalisation, end‑of‑life and euthanasia support, and on‑site diagnostics (blood tests, x‑ray and ultrasound).
Pet owners rate Red Vets Toowoomba 3.8/5 from 190 reviews. Feedback often praises the round‑the‑clock availability, rapid response in true emergencies, kind and compassionate staff, clear explanations, upfront estimates and regular updates during overnight stays; some also note smooth after‑hours care and costs that were reasonable for emergency work. Concerns raised by a minority include higher costs and rigid deposit policies, occasional communication lapses or delays, and a few reports of outcomes not meeting expectations.
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Last updated: 30 June 2026