Newbridge Animal Centre

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets for being caring, gentle and thorough, with many noting clear explanations and options provided at each visit. Multiple reviews highlight calm, low‑stress handling of anxious pets, prompt help in urgent situations, and compassionate end‑of‑life care. People also frequently mention reasonable pricing and even flexibility with payments, and many long‑term clients say they wouldn’t go anywhere else.

💬Common Feedback & Suggestions

While most feedback is positive, several reviewers report long waits and time‑management issues, including running behind schedule and occasional appointment mix‑ups or cancellations without clear notice. A few mention brusque or unhelpful reception interactions and slow follow‑up on lab results. There are isolated but concerning clinical comments about inconsistent advice between vets, a misdiagnosis, and one report of being prescribed two medications that shouldn’t be taken together. Recent reviews suggest these issues have cropped up more lately, even among otherwise loyal clients.

🏥Clinic Specialties

  • Emergency and urgent care
  • Dentistry and dental procedures
  • Reproductive services and progesterone testing
  • Compassionate euthanasia and end‑of‑life care
  • Low‑stress handling for anxious pets
  • In‑house diagnostics with fast turnaround

🏷️Keywords

#compassionateCare#friendlyStaff#thoroughExplanations#gentleHandling#goodWithNervousPets#reasonablePricing#flexiblePayment#emergencyFitIns#longWaits#adminCommunicationIssues#receptionistRudeReports#followUpDelays#misdiagnosisConcerns#loyalClientele#highlyRecommended#weekendHours

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead where possible and allow extra time at the clinic, as appointments can run behind.
  • If your pet is anxious, ask the team for a slow, low‑stress approach—they’re noted for being very patient.
  • Confirm appointment details and any changes by phone or text, and follow up proactively on lab results.
  • Discuss costs up front; reviewers report reasonable pricing and, in some cases, flexible payment options.
  • Double‑check medication instructions before leaving, especially when multiple pain or anti‑inflammatory drugs are prescribed.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 84% satisfied - Convenience: 72% satisfied - Pricing: 92% satisfied - Cleanliness: 94% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets for being caring, gentle and thorough, with many noting clear explanations and options provided at each visit. Multiple reviews highlight calm, low‑stress handling of anxious pets, prompt help in urgent situations, and compassionate end‑of‑life care. People also frequently mention reasonable pricing and even flexibility with payments, and many long‑term clients say they wouldn’t go anywhere else. 💬 **Common Feedback & Suggestions** While most feedback is positive, several reviewers report long waits and time‑management issues, including running behind schedule and occasional appointment mix‑ups or cancellations without clear notice. A few mention brusque or unhelpful reception interactions and slow follow‑up on lab results. There are isolated but concerning clinical comments about inconsistent advice between vets, a misdiagnosis, and one report of being prescribed two medications that shouldn’t be taken together. Recent reviews suggest these issues have cropped up more lately, even among otherwise loyal clients. 🏥 **Clinic Specialties** - Emergency and urgent care - Dentistry and dental procedures - Reproductive services and progesterone testing - Compassionate euthanasia and end‑of‑life care - Low‑stress handling for anxious pets - In‑house diagnostics with fast turnaround 🏷️ **Tags** #compassionateCare #friendlyStaff #thoroughExplanations #gentleHandling #goodWithNervousPets #reasonablePricing #flexiblePayment #emergencyFitIns #longWaits #adminCommunicationIssues #receptionistRudeReports #followUpDelays #misdiagnosisConcerns #loyalClientele #highlyRecommended #weekendHours 🐾 **Tips for Pet Owners** - Book ahead where possible and allow extra time at the clinic, as appointments can run behind. - If your pet is anxious, ask the team for a slow, low‑stress approach—they’re noted for being very patient. - Confirm appointment details and any changes by phone or text, and follow up proactively on lab results. - Discuss costs up front; reviewers report reasonable pricing and, in some cases, flexible payment options. - Double‑check medication instructions before leaving, especially when multiple pain or anti‑inflammatory drugs are prescribed.

Contact

Clinic phone
(02) 9601 0000

Opening Hours

MonTueWedThuFriSatSun
08:30〜18:00
09:00〜12:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

1/1 Field Cl, Moorebank NSW 2170, Australia

Open in Google Maps

Parking

Doorworks Garage Doors

627m
32 Regent Cres, Moorebank NSW 2170, Australia

Southern Districts Football Parking Area

644m
2 Kelso Cres, Moorebank NSW 2170, Australia

Haigh Park's Free Car Park

646m
Haigh Park, Bridges Rd, Moorebank NSW 2170, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Newbridge Animal Centre is at 1/1 Field Cl, Moorebank NSW 2170. There’s no train, metro or light rail within easy walking distance, so driving is usually simplest; nearby parking options include Doorworks Garage Doors (about an 8‑minute walk), Southern Districts Football Parking Area (about an 8‑minute walk) and Haigh Park’s Free Car Park (about an 8‑minute walk). For buses, check Google Maps for the best route.

They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 9:00 am–12:00 pm, and closed on Sunday. Hours may change, so call ahead to confirm before you visit.

You can call (02) 9601 0000 or visit http://newbridgeanimalcentre.com.au/ for more information.

Book by calling the clinic to arrange a time, and you can also visit their website to check for any online booking options; for urgent cases, call first so they can advise you.

Veterinary fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets, so call the clinic for their current consult fee and ask for an itemised written estimate for any procedures. If you need emergency or after‑hours care, fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. GapOnly claims, VetPay, Afterpay), ask the clinic what they can support.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.

They provide emergency and urgent care and will try to fit urgent cases in during opening hours. For after‑hours emergencies, call ahead; if the clinic is closed, seek a 24/7 emergency veterinary hospital.

Their services include emergency and urgent care, dentistry and dental procedures, reproductive services with progesterone testing, compassionate euthanasia and end‑of‑life care, low‑stress handling for anxious pets, and in‑house diagnostics with fast turnaround.

Yes—nearby options include Doorworks Garage Doors (~8‑minute walk), Southern Districts Football Parking Area (~8‑minute walk) and Haigh Park’s Free Car Park (~8‑minute walk). Allow a few extra minutes to park and walk to the clinic.

Pet owners rate the clinic 4.5/5.0 from 219 reviews, praising caring, gentle and thorough vets who explain options clearly, calm low‑stress handling, prompt help in urgent situations, compassionate end‑of‑life care and reasonable pricing (with flexibility in some cases). Feedback also notes long waits and time‑management issues, occasional appointment mix‑ups or brusque reception interactions, slow follow‑up on lab results, and isolated clinical concerns such as inconsistent advice, a misdiagnosis and one report of medicines that shouldn’t be taken together, with some issues mentioned more recently.

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Source: Google Maps
Last updated: 22 June 2026