219 reviews
1/1 Field Cl, Moorebank NSW 2170, Australia
#compassionateCare#friendlyStaff#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the vets and nurses for being caring, gentle, and professional, with many noting clear explanations and time taken to answer questions. Several pets recovered well after treatments and surgeries (including dental work and complex cases), and many reviewers highlighted smooth vaccinations, desexing, and supportive puppy/kitten guidance and nutrition advice. A number of clients mentioned quick or emergency appointments and said they’ve been returning for years. Some also noted a clean, tidy clinic and friendly, helpful reception.
💬Common Feedback & Suggestions
Reviews are mixed, with a noticeable cluster of concerns about high or unexpected costs and recommendations for extensive tests or sedation; several owners suggested seeking itemised quotes or a second opinion. A few reported rough handling or poor bedside manner, booking/admin issues (lost or incorrect paperwork, online bookings not found, vet leaving before the scheduled time), and difficulty contacting the clinic or after-hours support. Cleanliness was mostly praised, but a small number of reviewers described unclean rooms or unpleasant odours. There are also isolated but serious complaints about misdiagnosis or poor outcomes, contrasting with many positive outcomes reported by others.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft‑tissue surgery and procedures
- Emergency care and IV fluid therapy
- Vaccinations, desexing and routine care
- Nutrition and weight management advice
- Small mammal care (rabbits and ferrets)
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#clearCommunication#skilledSurgeons#emergencyAppointments#nutritionAdvice#puppyKittenCare#smallMammalCare#bookingIssues#adminErrors#expensivePricing#upsellingConcerns#cleanlinessMixed#longTermLoyalty
Overall Ratings
🐾Tips for Pet Owners
- If booking online, call to confirm your appointment and the vet’s finishing time, as a few reviewers reported scheduling mix‑ups.
- Ask for an itemised, written estimate and discuss alternatives; consider a second opinion if tests or sedation are proposed and you’re unsure.
- If your pet is staying overnight, clarify whether staff are on site and how monitoring is handled.
- Double‑check all paperwork and microchip details before leaving to avoid admin errors.
- Keep an alternative after‑hours clinic number handy, as a few reviewers reported difficulty reaching after‑hours support.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜15:00 | |||||||
| 09:00〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Southern Districts Football Parking Area
451m2 Kelso Cres, Moorebank NSW 2170, Australia
Doorworks Garage Doors
746m32 Regent Cres, Moorebank NSW 2170, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Moorebank Veterinary Hospital is at 35 Stockton Ave, Moorebank NSW 2170. The closest public transport is Liverpool train station, about a 27‑minute walk, with Warwick Farm train station around a 31‑minute walk. As both are a fair distance, driving or catching a bus is often easier—use Google Maps to plan the best route. For parking, Southern Districts Football Parking Area is nearby (about a 6‑minute walk).
They’re open Monday to Friday 9:00 am–6:30 pm and Saturday 9:00 am–3:00 pm; closed on Sunday.
You can call (02) 8798 6242. You can also visit their website for information: https://vetsforpets.com.au/
You can book by calling the clinic or using their website. If you book online, it’s a good idea to call to confirm your appointment and the vet’s finishing time, as a few reviewers reported scheduling mix‑ups.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. Call the clinic for a current consultation quote, and if a procedure is recommended, ask for an itemised written estimate. If you need after‑hours care, be aware fees are typically higher. Pet insurance may help with costs, and some providers/clinics offer gap claims or payment plans—check what your insurer covers and ask the clinic about options.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). As options vary by clinic, call ahead to confirm what’s available on the day.
They provide emergency care and IV fluid therapy and can see urgent cases during opening hours. After‑hours availability isn’t specified—call ahead to confirm, and consider keeping an alternative after‑hours clinic number handy, as some reviewers reported difficulty reaching after‑hours support.
Services noted include: dentistry and dental extractions; soft‑tissue surgery and procedures; emergency care and IV fluid therapy; vaccinations, desexing and routine care; nutrition and weight‑management advice; and small‑mammal care (rabbits and ferrets).
They do see small mammals such as rabbits and ferrets. For other exotic species, call ahead to confirm if they can help or recommend a suitable referral.
They hold a 3.9/5.0 rating from 256 reviews. Many owners praise the caring, gentle vets and nurses, clear communication, and good outcomes after treatments and surgeries (including dental work), with smooth vaccinations, desexing and supportive puppy/kitten advice. Feedback is mixed on costs—some felt prices were high or unexpected and recommend requesting itemised quotes or a second opinion. A few mention rough handling, admin/booking issues, difficulty with after‑hours contact, and occasional cleanliness concerns, though many describe the clinic as clean and the reception team as friendly and helpful.
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Last updated: 22 June 2026