268 reviews
626 Pittwater Rd, Brookvale NSW 2100, Australia
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team who take time to explain things clearly and make pets—especially anxious rescues and young animals—feel safe. Many highlighted knowledgeable vets with strong clinical skills, from resolving stubborn skin issues to organising complex dental work and doing on‑the‑spot lump checks, along with thoughtful follow‑up. Several also noted quick help for urgent needs and long‑term trust in the practice.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a minority raised concerns about pricing and perceived upselling, including one report of a misdiagnosis paired with sales pressure and a few quotes seen as very high. Experiences with the Healthy Pets Plus membership varied, with some calling it great value and others disappointed by costs versus expectations. A few mentioned the clinic can be very busy (the welcome can feel rushed), one instance of arriving to find the clinic closed earlier than posted hours, and a note that it operates as a day service.
🏥Clinic Specialties
- Dentistry and dental surgery
- Dermatology and allergy management
- Senior pet care and lump assessment
- Anxious and rescue pet handling
- Preventive care and vaccinations
- Compassionate euthanasia and end‑of‑life support
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#gentleWithAnxiousPets#longTermClients#urgentAppointments#membershipProgram#goodValueForSome#pricingConcerns#perceivedUpselling#misdiagnosisConcern#busyAtTimes#weekendHours#easyParking#euthanasiaSupport#dentalProcedures
Overall Ratings
🐾Tips for Pet Owners
- If considering the membership plan, ask exactly what discounts and inclusions apply to procedures and medications, as value reports vary.
- For urgent or short‑notice needs, call ahead—reviewers were often accommodated same day (including Sundays)—and confirm opening hours before collecting medications.
- Discuss costs upfront and request itemised quotes and alternatives to avoid surprises; vets here are described as transparent when asked.
- Flag if your pet is anxious; the team is noted for gentle handling and can allow extra time or calming strategies.
- For dental or skin problems, bring prior history and ask about available options (e.g., on‑the‑spot lump checks and dental procedures were positively reviewed).
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜14:30 | |||||||
| 08:30〜17:30 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Brookvale Wilson Carpark
227m51 Winbourne Rd, Brookvale NSW 2100, Australia
kaiju’s parking spot
301mAlfred Rd, Brookvale NSW 2100, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Brookvale is at 60 Winbourne Rd, Brookvale NSW 2100. The easiest way to visit is to drive; Brookvale Wilson Carpark is about a 3‑minute walk away. There isn’t a train or light‑rail station within walking distance, so if you’re using public transport, check Google Maps for the best bus route to Brookvale and walk from your stop.
They’re open Monday–Thursday 8:30am–5:30pm, Friday 8:30am–2:30pm, and Saturday 9:00am–3:00pm; Sunday closed. Hours may change on public holidays or occasionally at short notice, so call ahead if visiting near closing time.
You can call (02) 9938 9888 or visit their website: https://www.greencrossvets.com.au/vets/brookvale/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=brookvale
To book, call the clinic during opening hours; you can also check their website for current appointment options. If your pet is anxious or needs extra time, mention it when booking so the team can prepare. For urgent, same‑day needs, call ahead to check availability.
Veterinary fees in Australia aren’t government‑regulated and there’s no Medicare for pets, so consultation prices vary by clinic and visit type. Call the clinic for a current quote, and if any procedure is recommended, ask for an itemised written estimate. If you use pet insurance, ask your insurer about cover and possible gap claims; some owners also use third‑party payment plans, but availability varies by clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
This clinic operates as a day service during its listed weekday and Saturday hours and doesn’t advertise after‑hours care at this location. For emergencies outside these times, search for a 24/7 emergency vet nearby; during hours, call the clinic for urgent cases as reviewers say they’re often accommodated same day.
Outlined services include dentistry and dental surgery, dermatology and allergy management, senior pet care and lump assessment, gentle handling for anxious and rescue pets, preventive care and vaccinations, and compassionate euthanasia and end‑of‑life support.
Yes—Brookvale Wilson Carpark is roughly a 3‑minute walk from the clinic, making it convenient if you’re driving.
Reviews are very positive, with a 4.5/5.0 rating from 103 reviews. Owners praise the caring, friendly team, clear communication, gentle handling of anxious pets, strong clinical skills (from skin issues to dental work and quick lump checks), and thoughtful follow‑up. A minority mention pricing concerns or perceived upselling, mixed experiences with the membership program’s value, occasional busyness, and one report of closing earlier than expected.
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Last updated: 22 June 2026