103 reviews
60 Winbourne Rd, Brookvale NSW 2100, Australia
#compassionateCare#clearCommunication#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ kindness, thorough examinations and clear explanations, with frequent follow‑up calls and emails that provided peace of mind. Many cited excellent outcomes from surgeries and urgent cases (from tick paralysis and blocked urethra to fractures and stitches), and remarked on the calm, gentle handling of anxious dogs and cats. Reviewers also appreciated the ability to be seen at short notice, after hours or on weekends, and several mentioned fair or better‑than‑expected pricing. Cat boarding and regular updates while pets were in care were also highlighted as outstanding.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of owners reported issues, including one case where an initial weekend assessment appeared to miss a more serious condition, a complaint about the cost of a quick nail trim, and an instance where a locum vet could not see a rabbit despite an online booking. These suggest confirming exotic‑pet availability and fees in advance, and double‑checking bookings for specific species or after‑hours visits.
🏥Clinic Specialties
- After-hours and emergency care
- Soft-tissue and orthopaedic surgery
- Dentistry and dental extractions
- Cat boarding and feline-friendly handling
- Exotic and rabbit medicine
- Behaviour and anxiety management
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#followUpCalls#afterHoursSupport#emergencyCare#gentleHandling#catFriendly#exoticPets#behaviouralAdvice#reasonablePricing#easyBookingOnline#convenientLocation#loyalClients#boardingAvailable#lifeSavingCases
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after‑hours needs, phone ahead—reviews note they often accommodate emergencies and extended hours.
- If you have rabbits or other exotics, confirm the attending vet can see them before you book, especially with locum cover.
- Ask for an estimate up front; several reviewers reported clear quotes and fair pricing.
- Use online booking for quick access, and mention if it’s an urgent case—they often fit pets in on short notice.
- Let the team know if your pet is anxious or fear‑aggressive; they use gentle, treat‑based handling that many owners found very effective.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜18:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Park&Ride - Brookvale
40m624 Pittwater Rd, Brookvale NSW 2100, Australia
B Line Public Carpark
80m8/4 William St, Brookvale NSW 2100, Australia
Brookvale Opal Bike Shed
132mStand A, Warringah Mall, Pittwater Rd, Brookvale NSW 2100, Australia
Bike Rack
263mBrookvale NSW 2100, Australia
Parking Lot for Bicycles
294mBrookvale NSW 2100, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vet-O Pet Services is at 626 Pittwater Rd, Brookvale NSW 2100. If you’re driving, there are public car parks a short walk away: Park&Ride – Brookvale is about 1 minute on foot and the B Line Public Carpark is also about a 1‑minute walk. There isn’t a train or light‑rail station within easy walking distance, so driving or checking Google Maps for the best local bus option is recommended. Cyclists can use the Brookvale Opal Bike Shed, roughly a 2‑minute walk.
They’re open Monday to Friday 8:30am–6:00pm, Saturday 8:30am–12:30pm, and Sunday 9:00am–12:00pm. Hours may change on public holidays, so call ahead to confirm.
You can contact Vet-O Pet Services on (02) 8964 7906 or via their website at https://www.vet-o.com.au/.
You can book online via their website, or call to arrange a time—especially for urgent or after‑hours needs. If you’re booking for rabbits or other exotics, confirm the attending vet can see your pet before you book.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, so call the clinic for a current quote. Medicare doesn’t cover pets, and if your visit is after hours, fees are typically higher. For any procedure, ask for an itemised written estimate. If you have pet insurance or prefer payment‑plan options (e.g. third‑party providers), check your cover and discuss options with the clinic in advance.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what’s available at this clinic on the day.
Yes—reviews indicate they often accommodate emergencies, urgent cases and some after‑hours support. For urgent situations, phone ahead so the team can advise and be ready; note that after‑hours fees are usually higher.
Yes. Park&Ride – Brookvale is about a 1‑minute walk, the B Line Public Carpark is also about a 1‑minute walk, and the Brookvale Opal Bike Shed is roughly 2 minutes away for cyclists.
They provide after‑hours and emergency support, soft‑tissue and orthopaedic surgery, dentistry and dental extractions, cat boarding with feline‑friendly handling, exotic and rabbit medicine, and behaviour and anxiety management.
Yes—exotic and rabbit medicine is listed among their services, but availability can vary by vet and day, so please call to confirm before booking (reviews note one instance where a locum couldn’t see a rabbit).
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Last updated: 22 June 2026