106 reviews
25 Hill St, Roseville NSW 2069, Australia
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s cat-only expertise and Dr Kim’s deep knowledge, clear explanations and accurate, often life‑saving care. Many report excellent results for anxious, senior or long‑haired cats, with gentle, sedation‑free grooming (especially lion cuts and baths) and thorough check‑ups included. Staff are described as caring, professional and communicative, with follow‑up after visits and a calm environment that reduces stress for cats.
💬Common Feedback & Suggestions
While most reviews are very positive, a minority raised concerns about pricing, citing higher-than-expected bills, hidden costs or services added without clear consent. A few reviewers reported brusque or rude interactions, and isolated comments mentioned rough handling (e.g., scruffing), use of tranquilisers during grooming, or cats becoming unwell after a visit; one person also described the premises as messy. Grooming can take several hours, so time planning may be needed. Overall sentiment is strongly favourable, but clarity on costs and handling preferences would help address the few negative experiences.
🏥Clinic Specialties
- Feline-only veterinary care and diagnostics
- Sedation-free cat grooming including lion cuts and bathing
- Senior cat health and chronic disease management
- Dentistry and dental extractions
- Cat boarding and rehoming/adoption
🏷️Keywords
#catOnlyClinic#expertFelineVet#sedationFreeGrooming#gentleHandling#thoroughDiagnostics#anxiousCatsHandled#friendlyStaff#followUpCare#clearCommunication#easyParking#openLate#priceConcerns#hiddenCosts#cleanlinessConcerns#boardingAndGrooming
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate and confirm what’s included in grooming (and any medical extras) before drop‑off to avoid bill surprises.
- Discuss your cat’s temperament and handling preferences in advance; confirm whether sedation or scruffing will be used and under what circumstances.
- Allow several hours for grooming, as it often includes a health check; plan your schedule and parking accordingly.
- For long‑haired or matted coats, book early—especially in warmer months—or ask to be wait‑listed for cancellations.
- If your cat has ongoing issues (e.g., diabetes or senior concerns), bring prior records so the team can tailor care on the day.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜16:00 | |||||||
| 12:00〜16:00 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dr Kim Kendall Cat Vet is at Unit 18, 30/32 Barcoo St, Roseville NSW 2069. The closest public transport is Roseville train station, about a 21‑minute walk; Chatswood train station is around a 24‑minute walk. As both are a fair distance on foot, consider driving or planning a bus trip via Google Maps. Street parking is typically available nearby—check local signage before you park.
The listed hours are Mon 8:00am–7:00pm, Fri 8:00am–7:00pm, Sat 9:00am–4:00pm, and Sun 12:00pm–4:00pm. Hours for Tue–Thu aren’t shown—check the website or call ahead to confirm before visiting.
Call 0400 756 331. You can also visit http://www.thecatpalace.com.au/ for information and updates.
Call the clinic to book. If you’re arranging grooming or boarding, ask about current availability and any wait‑lists, and discuss your cat’s temperament and handling preferences (including if/when sedation or scruffing might be used). For long‑haired or matted coats, consider booking early—especially in warmer months—and bring prior medical records if your cat has ongoing issues.
Veterinary fees in Australia aren’t regulated by the government and Medicare doesn’t apply to pets, so prices vary by clinic and by case. For the current consultation fee, call the clinic directly, and if any procedures are recommended, ask for an itemised written estimate before treatment. Reviews note that grooming here often includes a health check, so clarify exactly what’s included to avoid bill surprises. Pet insurance and payment‑plan options vary by provider and clinic—check your cover and ask what options are available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available before your visit.
Yes—street parking is typically available around Unit 18, 30/32 Barcoo St in Roseville; always check local signage and time limits. If your cat is booked for grooming, allow extra time as appointments can take several hours.
This is a feline‑only clinic providing: feline‑specific veterinary care and diagnostics; sedation‑free cat grooming (including lion cuts and bathing); senior cat health and chronic disease management; dentistry and dental extractions; and cat boarding plus rehoming/adoption services.
Pet owners rate it 4.5/5.0 from 148 reviews, praising the cat‑only expertise, clear explanations, gentle sedation‑free grooming with thorough check‑ups, and caring staff who communicate and follow up. Some feedback mentions pricing concerns and a desire for clearer consent on extras, with occasional reports of brusque handling, use of tranquilisers during grooming, or cleanliness issues. To avoid misunderstandings, request an itemised estimate and discuss handling preferences in advance.
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Last updated: 22 June 2026