148 reviews
Unit 18, 30/32 Barcoo St, Roseville NSW 2069, Australia
#catOnlyClinic#expertFelineVet#sedationFreeGrooming+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and patient, with clear explanations and thorough follow‑up. Many reported excellent outcomes, including life‑saving treatment and long‑term management of complex or senior‑pet conditions, and several noted that the team is great with nervous animals. Reviewers also highlighted accommodating booking (including being squeezed in and flexibility when running late) and helpful admin support such as insurance follow‑ups. Multiple reviews mentioned strong expertise with rabbits and guinea pigs.
💬Common Feedback & Suggestions
While the vast majority of comments are positive, a few concerns recurred. Some owners felt pressured to pay for extras or described expensive, low‑value consults, and one called out the Healthy Pets plan not covering everything expected. A small number mentioned service issues such as an unwelcoming reception experience, appointment mix‑ups after a lead vet departed, and one distressing blood‑draw encounter with a language barrier. There is also a rare but serious complaint about a misidentified sex and unnecessary surgery; these were outliers amid otherwise strong feedback.
🏥Clinic Specialties
- Rabbit and small mammal medicine and surgery
- Senior pet care and chronic disease management
- Emergency and life‑saving treatment
- Soft tissue surgery and lump removals
- Wildlife care assistance
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#followUpCalls#accommodatingScheduling#longTermClients#rabbitAndSmallMammalExpertise#wildlifeSupport#lifeSavingCare#pricingComplaints#upsellingConcerns#appointmentIssues#languageBarrier#nervousPetsHandled
Overall Ratings
🐾Tips for Pet Owners
- If you’re on a wellness/Healthy Pets plan, confirm inclusions and ask for itemised estimates up front to avoid surprise out‑of‑pocket costs.
- When booking for rabbits, guinea pigs or other small mammals, request a vet experienced with exotics as noted by multiple reviewers.
- Call ahead if you have an urgent issue or are running late—several reviewers were squeezed in or accommodated at short notice.
- For anxious pets or blood tests, discuss handling preferences and request a gentle, patient approach.
- Bring or share your pet’s history; reviewers noted the team keeps good continuity and references prior records.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Hill Street Bicycle Parking
51mHill St, Roseville NSW 2069, Australia
Roseville Station Bicycle Parking
67mPacific Hwy, Roseville NSW 2069, Australia
Lord Street Car Park
81m2A Lord St, Roseville NSW 2069, Australia
Larkin Lane Car Park
175mLarkin Ln, Roseville NSW 2069, Australia
Commuter Car Park
251mHill St, Roseville NSW 2069, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Roseville is at 25 Hill St, Roseville NSW 2069, in the suburb of Roseville. It’s about a 2‑minute walk from Roseville train station, and around a 17‑minute walk from Lindfield train station. If you’re driving, the 24‑hour Lord Street Car Park is roughly a 1‑minute walk away, and there’s bicycle parking on Hill Street and at Roseville Station. Use your preferred maps app for the best route.
They’re open Monday to Friday from 8:30 am to 6:30 pm. Weekend hours aren’t listed—please call or check the website to confirm.
Call (02) 9413 3888. You can also visit their website for details and updates: https://www.greencrossvets.com.au/vets/roseville/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=roseville
You can book by calling the clinic, and you can visit their website to see current booking options. If your pet’s issue is urgent or you’re running late, call ahead—reviews note the team has sometimes accommodated short‑notice visits.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare doesn’t cover pets. For the most accurate, up‑to‑date consultation price, call the clinic directly. For any procedure or treatment plan, ask for a written, itemised estimate so you understand all potential costs. Pet insurance can help with unexpected bills, and some clinics offer gap claims or payment plans (e.g., VetPay or Afterpay)—ask what options are available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or offer payment plans. As policies can change, call ahead to confirm what this clinic currently accepts.
Yes—Lord Street Car Park is about a 1‑minute walk away and is open 24 hours. There’s also bicycle parking nearby on Hill Street and at Roseville Station.
Services highlighted include rabbit and small mammal medicine and surgery, senior pet care and chronic disease management, emergency and life‑saving treatment, soft tissue surgery and lump removals, and wildlife care assistance.
They’re rated 4.7 out of 5.0 from 106 reviews, with praise for caring, gentle vets and nurses, clear explanations, thorough follow‑up, and success with complex or senior‑pet cases and nervous animals. Reviewers also mention helpful admin support and flexible scheduling. Some feedback notes pricing/upselling concerns, occasional reception or appointment issues, one distressing blood‑draw experience, and a rare complaint about a misidentified sex and unnecessary surgery.
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Last updated: 22 June 2026