137 reviews
1-3 Smith St, Chatswood NSW 2067, Australia
#compassionateCare#friendlyStaff#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, thorough and highly communicative, often taking time to explain options in plain language and back advice with science. Many mentioned staff going above and beyond for complex cases and seniors, being especially gentle with anxious or reactive pets and nervous cats. Several long‑term clients highlighted trust built over years. Membership plans (including Healthy Pet Plus and senior packages) were frequently noted as good value.
💬Common Feedback & Suggestions
While reviews are largely positive, some clients reported booking or availability frustrations, including being turned away when late, lost appointments and long or inconsistent triage in urgent situations. A minority felt pricing was high or that tests/procedures were unnecessary, and a few mentioned misdiagnosis or unprofessional front‑desk interactions. There were occasional comments about limited parking at busy times and a suggestion to proactively call clients who are running late. Emergency experiences were mixed, with both praise and dissatisfaction noted.
🏥Clinic Specialties
- Chronic disease and senior pet care
- Dentistry and dental checks
- Gentle handling for anxious or reactive pets
- Kitten and foster care with vaccinations and microchipping
- Pet travel export vaccinations and certification
- Puppy preschool and preventive health plans
🏷️Keywords
#compassionateCare#goesAboveAndBeyond#patientExplanations#clearCommunication#gentleWithNervousPets#longTermClients#membershipValue#pricingConcerns#bookingIssues#waitTimeDelays#emergencyAccessMixed#friendlyNurses#professionalTeam#seniorPetCare#dentalCare#valueForMoney
Overall Ratings
🐾Tips for Pet Owners
- Ask about Healthy Pet Plus or senior plans if you want to smooth out routine costs and get better value.
- Book ahead for busy periods and emergencies, and arrive a little early; if you’re running late, call the clinic to avoid losing your slot.
- Let the team know if your pet is anxious or reactive so they can prepare gentle handling and a calm setup.
- For export or travel, bring all paperwork and confirm vaccine and certificate timelines well in advance.
- Request a written estimate and discuss treatment options upfront if you’re budget‑conscious.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:30 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Chatswood is at 4/372 Eastern Valley Way, Chatswood NSW 2067. The closest public transport is Roseville train station, about a 26‑minute walk (around 2.1 km), with Chatswood metro roughly a 28‑minute walk (around 2.2 km). As it’s a longer walk from either station, consider driving or using a bus—check Google Maps for the best route. Street parking is typically available nearby; check local signage and time limits.
They’re open Monday to Friday 8:30 am–6:30 pm and Saturday 9:00 am–3:00 pm, and closed on Sundays.
You can contact Greencross Vets Chatswood on (02) 9146 1162. For general information and updates, visit their website: https://www.greencrossvets.com.au/vets/chatswood/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=chatswood
You can book by calling the clinic or by visiting their website to enquire about available appointment options. For busy periods or urgent concerns, book ahead and arrive a little early.
Consultation fees in Australia aren’t government‑regulated and vary by clinic, so call the clinic for their current consult price. Medicare does not cover pets. If your pet needs tests or procedures, ask for an itemised written estimate. If you have pet insurance, ask how claims are handled; some clinics and insurers offer gap claims or payment‑plan options, but availability varies.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts on the day.
Street parking is typically available near the clinic, and no nearby paid car park was identified—be sure to check local signage and time limits. At busy times it may be limited, so allow a little extra time to park.
Greencross Vets Chatswood offers chronic disease and senior pet care; dentistry and dental checks; gentle handling for anxious or reactive pets; kitten and foster care with vaccinations and microchipping; pet travel export vaccinations and certification; and puppy preschool plus preventive health plans.
Yes—many pet owners mention the team is especially gentle with nervous cats and anxious pets. Let the clinic know if your cat is stressed so they can prepare a calm setup and gentle handling.
Pet owners rate Greencross Vets Chatswood 4.5 out of 5 from 224 reviews. Reviewers praise compassionate vets and nurses, clear communication, and going above and beyond—especially for seniors and anxious pets. Some feedback mentions booking/availability frustrations, occasional wait times, and pricing concerns, with parking sometimes tight at busy periods.
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Last updated: 22 June 2026