4.4
14 reviews
3/5 Durham Ave, St Ives NSW 2075, Australia
#friendlyStaff#compassionateCare#gentleHandling+12
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/11
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the clinic’s compassionate, patient-centred approach and clear communication, especially during difficult end‑of‑life moments. Many highlight strong clinical skill across emergencies and routine care, including successful tick‑paralysis cases, attentive follow‑up, and careful dental work with consent checks. Owners also value the friendly, professional team, fair pricing, and long‑term continuity of care, with several loyal clients spanning many years. Breed knowledge (notably greyhounds) and willingness to help wildlife were also called out.
💬Common Feedback & Suggestions
Feedback is overwhelmingly positive, with only a few concerns raised. A small number of reviewers mentioned issues such as a distressing outcome they attributed to misleading information, lack of transparency around a surgery, and an instance of rudeness on the phone; one person felt the experience can depend on which vet you see, and another was frustrated by access policies. These comments suggest improving consistency in communication, transparency around procedures, and phone manner would help. Overall, criticisms were rare compared with strong praise.
🏥Clinic Specialties
- Tick paralysis treatment and care
- Dentistry and dental extractions
- Greyhound and breed-specific knowledge
- Wildlife triage for injured native animals
- End-of-life and euthanasia care
- Second opinions and thorough diagnostics
🏷️Keywords
#compassionateCare#endOfLifeSupport#clearCommunication#followUp#knowledgeableVets#tickParalysisExpertise#dentalCare#greyhoundExpertise#fairPricing#accommodatingAppointments#longTermClients#friendlyStaff#wildlifeCare#phoneMannerIssues#variableExperienceByVet
Overall Ratings
🐾Tips for Pet Owners
- If continuity matters, request your preferred vet when booking as experiences can vary by clinician.
- For suspected tick paralysis or other urgent issues, call ahead—reviewers report the team accommodating same‑day care and staying late when needed.
- Discuss dental plans in advance and ask to be contacted before any extractions, which reviewers noted the team does.
- Be aware that clinic policies (e.g., around entry requirements) may apply; bring what you need and check when booking.
- You can bring injured native wildlife here; they work with wildlife rescue groups and will triage compassionately.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
St Ives Veterinary Hospital Pty Ltd is at 7/351 Mona Vale Rd, St Ives NSW 2075. There isn’t a train or light-rail station within easy walking distance, so driving is usually best; street parking is typically available nearby—check local signage. Alternatively, use Google Maps to plan a suitable bus route.
They’re open Mon–Thu 8:00am–7:00pm, Fri 8:00am–6:00pm, and Sat 9:00am–3:00pm (closed Sunday). Hours may change on public holidays—call ahead to confirm.
You can contact St Ives Veterinary Hospital Pty Ltd on (02) 9983 9494. For more information, visit http://www.stivesvet.com.au/.
To book an appointment, call the clinic and request a time that suits you. If continuity matters, ask for your preferred vet when booking, and you can visit their website for service details.
There’s no government‑set fee schedule for vets in Australia and Medicare doesn’t cover pets, so prices vary by clinic—call the clinic for a current quote. For any procedure, ask for an itemised written estimate beforehand. If you have pet insurance or prefer payment plans, check what options are available to you and how claims are handled.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Yes—street parking is typically available near the clinic on Mona Vale Rd and surrounding streets; check signage and time limits and allow extra time during busy periods.
Review highlights point to tick paralysis treatment and care, dentistry and dental extractions, greyhound and breed‑specific knowledge, wildlife triage for injured native animals, compassionate end‑of‑life and euthanasia care, and thorough diagnostics/second opinions.
Yes—reviewers report the team will triage injured native wildlife and work with rescue groups. If it’s safe to do so, call ahead for advice before you travel.
Pet owners rate the clinic 4.7/5 from 115 reviews, praising compassionate, clear communication, skilled care (including tick paralysis and dental work), fair pricing and long‑term continuity. A few noted room for improvement in phone manner and transparency around procedures, but overall feedback is strongly positive.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near St Ives
Source: Google Maps
Last updated: 22 June 2026