115 reviews
7/351 Mona Vale Rd, St Ives NSW 2075, Australia
#compassionateCare#endOfLifeSupport#clearCommunication+12
What owners report about visiting
2 community reports｜1/5 details added｜Updated 8/3
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the vet’s calm, caring manner and gentle handling, especially for injections and anxious pets. Many cited strong clinical outcomes across desexing, dental surgery, tummy upsets and vaccinations, with quick turnarounds and smooth recoveries. Reviewers also noted fast responsiveness and the ability to see pets promptly, plus a cosy, welcoming clinic environment.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns surfaced around pricing. Two reviewers felt costs were high and mentioned being required to pay the full fee upfront, and another was frustrated by a lack of advertised prices and difficulty obtaining quotes. One person also wished the practice were closer to them; otherwise, no consistent issues were raised.
🏥Clinic Specialties
- Desexing surgery for dogs
- Dentistry and dental extractions for cats
- Vaccinations and preventative care
- Acute illness diagnosis and treatment
- Emergency triage and hospital referral
🏷️Keywords
#friendlyStaff#compassionateCare#gentleHandling#effectiveTreatment#quickAppointments#responsiveCommunication#dentalCare#desexing#vaccinations#emergencyReferral#cosyClinic#pricingTransparencyIssues#highCosts#upfrontPayment#wouldReturn
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate before treatment and confirm whether any fees are due upfront, as pricing transparency and prepayment were points of contention for some reviewers.
- Call or message ahead—several owners found the vet very responsive and were able to get in quickly, including for urgent needs.
- If your pet is needle‑shy or anxious, let the team know; multiple reviewers noted very gentle injections and stress‑reducing handling (with treats).
- For procedures like desexing or dental work, discuss the plan and aftercare at drop‑off; past clients reported smooth procedures and recoveries.
- If you’re travelling from farther away, plan extra time; one reviewer noted distance as a drawback.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜17:30 | |||||||
| 08:00〜13:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
St Ives Shopping Village
178m166 Mona Vale Rd, St Ives NSW 2075, Australia
Car Park
193mSt Ives NSW 2075, Australia
Public Carpark
198m127/166 Mona Vale Rd, St Ives NSW 2075, Australia
St Ives Shopping Village
210m21 Cowan Rd, St Ives NSW 2075, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet Doctors St Ives is at 3/5 Durham Ave, St Ives NSW 2075. The closest public transport is Pymble train station, about a 30-minute walk; Gordon train station is roughly a 37-minute walk, so driving or catching a bus is usually easier—use Google Maps to plan the best bus route. Convenient parking is available at St Ives Shopping Village (about a 2-minute walk), with additional nearby options signed as “Car Park” and “Public Carpark.”
They’re open Monday to Friday 7:30 am – 5:30 pm, Saturday 8:00 am – 1:00 pm, and Sunday 9:00 am – 12:00 pm.
You can contact Pet Doctors St Ives on (02) 9988 0398. Their website is https://www.petdoctorsstives.com/.
To book, call the clinic during opening hours; you can also reach out via their website’s contact options. For urgent concerns, calling is usually the quickest way to be seen.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare does not cover pets, so consultation prices vary. For Pet Doctors St Ives’ current consult fee, call to enquire, and if a procedure is recommended, ask for an itemised written estimate. Reviews mentioned concerns about pricing transparency and upfront payment, so it’s wise to confirm what’s due on the day. If you have pet insurance, check your policy; some clinics offer gap claims or payment plans (e.g., GapOnly, VetPay, Afterpay), but ask this clinic directly.
Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may offer pet-insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—parking is close by. St Ives Shopping Village parking is about a 2-minute walk, with additional options listed as “Car Park” (~193 m) and “Public Carpark” (~198 m) nearby.
They provide desexing surgery for dogs, dentistry and dental extractions for cats, vaccinations and preventative care, diagnosis and treatment for acute illnesses, and emergency triage with hospital referral.
Pet owners rate the clinic 4.4 out of 5 (14 reviews), praising the calm, caring manner, gentle handling (especially for injections and anxious pets), strong outcomes for desexing, dental surgery, tummy upsets and vaccinations, quick appointments, responsive communication, and a cosy clinic. A few reviewers raised concerns about pricing, upfront payment and difficulty obtaining quotes.
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Have you ever been seen here successfully without a reservation?
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Source: Google Maps
Last updated: 22 June 2026