4.0
953 reviews
250 Parramatta Rd, Homebush NSW 2140, Australia
#compassionateCare#lifeSavingInterventions#specialistTeam+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, patient team and the way staff explain diagnoses and treatments clearly. Many highlight excellent outcomes and gentle handling of anxious pets, along with great follow-up and communication. Puppy preschool is a standout, with positive-reinforcement training, supervised socialisation, weekly updates and photos that help puppies love visiting the vet. Long-term clients note years of consistent, professional care and the clinic’s ability to fit in urgent or same‑day appointments.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns recur. Some owners felt prices or specific fees (such as prescription fees and surgery costs) were higher than expected or not made clear upfront. There are isolated reports of disappointing clinical experiences (e.g., a rushed exam, complications after surgery, or poor outcomes), one instance of handling that didn’t respect a dog’s fear, and a complaint about cat boarding transparency and feeding/medication practices. These are outliers among many strong reviews, but suggest clearer cost communication, careful handling notes, and more transparent boarding procedures would help.
🏥Clinic Specialties
- Puppy preschool and positive‑reinforcement training
- Cat boarding and medical boarding
- Dentistry and dental extractions/cleaning
- Soft‑tissue and orthopaedic surgeries and cancer care
- Senior pet and end‑of‑life care
- Urgent same‑day appointments and triage
🏷️Keywords
#compassionateCare#clearCommunication#gentleHandling#puppyPreschool#photoUpdates#emergencyFitIns#longTermLoyalty#friendlyStaff#convenientOnlineBooking#lateAppointments#reasonablePricing#higherPricesConcern#catBoarding#thoroughExplanations#followUpCalls#knowledgeableVets
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking system and consider later appointment slots if you need after‑hours flexibility.
- Enrol new pups early in the puppy preschool to build confidence and make vet visits positive from the start.
- If your pet is anxious or has handling triggers, tell the team beforehand so they can tailor their approach.
- Ask for itemised quotes and clarify any prescription or procedure fees upfront, as pricing experiences vary in reviews.
- For boarding, provide detailed feeding and medication instructions and request regular updates, as viewing the boarding area may not be possible.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Burlington road motorcycle parking
172mBurlington Rd, Homebush NSW 2140, Australia
Rochester St Motorcycle Parking
192m47 Rochester St, Homebush NSW 2140, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Tracks Veterinary Clinic is at 24 The Crescent, Homebush NSW 2140, about a 1‑minute walk from Homebush train station. It’s also roughly a 12‑minute walk from Strathfield train station. If you’re riding, nearby motorcycle parking includes Burlington road motorcycle parking (~2 minutes’ walk) and Rochester St Motorcycle Parking (~2 minutes’ walk). For driving directions and other parking options, check Google Maps before you go.
Animal Tracks Veterinary Clinic is open Monday to Friday 7:30am–7:00pm and Saturday 9:00am–12:00pm, and is closed on Sundays.
You can contact Animal Tracks Veterinary Clinic on (02) 9764 6066 or via their website: https://www.animaltracksvet.com.au/?utm_source=organic&utm_medium=gmb&utm_campaign=gbp
You can book online via their website or call the clinic to arrange an appointment. If your pet needs urgent same‑day attention, call ahead so the team can triage and try to fit you in during opening hours.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and by case. For the most current consultation fee, call the clinic and ask for an itemised written estimate for any procedures, tests or medications being recommended. If you have pet insurance, ask about how to claim; some clinics also offer payment‑plan options or gap claims, but check directly with the clinic for what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts before your visit.
They offer urgent same‑day appointments and triage during their opening hours, but they are not listed as a 24/7 emergency hospital. For emergencies outside their hours, contact a dedicated 24/7 emergency vet hospital.
Yes—there’s Burlington road motorcycle parking about a 2‑minute walk away and Rochester St Motorcycle Parking about a 2‑minute walk away. If you’re driving, use Google Maps to find suitable nearby parking before your appointment.
The clinic provides puppy preschool with positive‑reinforcement training, cat boarding and medical boarding, dentistry (including cleans and extractions), soft‑tissue and orthopaedic surgery with cancer care, senior pet and end‑of‑life care, and urgent same‑day appointments with triage.
Pet owners rate the clinic highly, with 4.8/5.0 from 372 reviews. Reviews praise the caring, patient team, clear explanations, gentle handling (especially for anxious pets), strong follow‑up and communication, and a standout puppy preschool with socialisation and photo updates. A few reviewers mentioned higher‑than‑expected costs or a desire for clearer upfront pricing, plus isolated concerns about handling notes and boarding transparency.
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Last updated: 22 June 2026