372 reviews
24 The Crescent, Homebush NSW 2140, Australia
#compassionateCare#clearCommunication#gentleHandling+13
Animal Referral Hospital Homebush
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the specialist-level care and emergency team for saving pets’ lives and delivering thorough, clearly explained treatment plans. Many reported rapid triage, regular updates and the ability to visit in ICU, with compassionate support during difficult moments such as euthanasia. Multiple reviews highlighted successful outcomes after complex issues including spinal surgery, ophthalmology problems, oncology care and toxin or snake/tick emergencies.
💬Common Feedback & Suggestions
While most feedback was positive, a recurring concern was cost: many reviewers described treatment as very expensive, with some feeling pressured into add-ons or unnecessary tests and a few saying quotes changed or were negotiable. Wait times and booking logistics were mixed, with reports of long delays, phone misinformation, or being told a specialist wasn’t available after arrival. A minority cited inconsistent communication or insensitive front-desk interactions, and a few described delays in performing agreed procedures or confusion around aftercare. Overall sentiment is strongly favourable, but clearer cost transparency, firmer timelines and more consistent client communication were common suggestions.
🏥Clinic Specialties
- Emergency and critical care
- Ophthalmology
- Oncology and radiation therapy
- Spinal surgery and neurosurgery
- Toxicity and envenomation management
- Abdominal and foreign body surgery
🏷️Keywords
#compassionateCare#lifeSavingInterventions#specialistTeam#thoroughExams#clearCommunication#regularUpdates#euthanasiaSupport#cleanFacility#quickTriage#longWaits#bookingIssues#highCosts#perceivedUpselling#rudeReception#transparentQuotesNeeded#postOpCare
Overall Ratings
🐾Tips for Pet Owners
- Costs can be high for emergency and specialist work—ask for an itemised estimate, alternatives and what’s essential before consenting.
- Call ahead to confirm specialist availability and expected wait times, but be prepared for triage-based delays during busy periods.
- Bring prior medical records and clearly state your goals (e.g., stabilise only vs. full workup) to align the plan and budget.
- Request regular updates and ask to be contacted before any additional tests or procedures are performed.
- If you’re concerned about fees or recommendations, ask for explanations of risks/benefits and discuss staged or conservative options.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
DFO Homebush, Homebush Sydney, NSW Car Park
541m3-5 Underwood Rd, Homebush NSW 2140, Australia
Public Lane
548mHomebush NSW 2140, Australia
Underwood Road Car Park - InterPark
666m11 Underwood Rd, Homebush NSW 2140, Australia
P7 Car Park Quaycentre
756mOlympic Blvd, Sydney Olympic Park NSW 2127, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Referral Hospital Homebush is at 250 Parramatta Rd, Homebush NSW 2140, Australia. The closest public transport is Flemington train station, about a 7‑minute walk (approx. 580 m), with Homebush train station around a 17‑minute walk (approx. 1.38 km). If you’re driving, nearby parking options include DFO Homebush car park (about a 7‑minute walk), Public Lane (about a 7‑minute walk) and Underwood Road Car Park – InterPark (about an 8‑minute walk). For the quickest route or bus options, use Google Maps and allow time for traffic around Parramatta Rd.
They are open 24 hours a day, 7 days a week. Call ahead to confirm any changes, especially on public holidays.
You can contact Animal Referral Hospital Homebush on (02) 9758 8666. You can also visit their website: https://www.emergencyvet.com.au/our-network/arh-home/arh-homebush.html/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=arh_homebush
You can book by calling the clinic or using their website to enquire; if it’s an emergency, head straight to the clinic if safe to do so, and call ahead if you can so the team can prepare.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote and ask for an itemised written estimate for any procedures. As an emergency and specialist hospital, after‑hours and emergency fees are typically higher. Consider pet insurance, and if needed ask about general payment‑plan options.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts on the day.
Yes, they provide emergency and critical care. Call ahead to confirm current availability and expected wait times, noting that patients are triaged during busy periods.
Their specialty services include emergency and critical care, ophthalmology, oncology and radiation therapy, spinal surgery and neurosurgery, toxicity and envenomation management, and abdominal and foreign body surgery.
Yes—nearby options include DFO Homebush car park (about a 7‑minute walk), Public Lane (about a 7‑minute walk) and Underwood Road Car Park – InterPark (about an 8‑minute walk). Allow extra time during busy periods around Parramatta Rd and call ahead to ask about drop‑off arrangements if needed.
They’re rated 4.0 out of 5.0 from 953 reviews. Pet owners praise the specialist‑level care, life‑saving emergency treatment, clear explanations, rapid triage, regular updates and compassionate support (including ICU visits and euthanasia care). Common feedback includes high costs (with some feeling pressured into add‑ons or noting quote changes), variable wait times/booking logistics, and occasional communication or front‑desk issues; overall sentiment is strongly favourable, with requests for clearer cost transparency and firmer timelines.
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Last updated: 22 June 2026