180 reviews
118 Windsor St, Richmond NSW 2753, Australia
#compassionateCare#friendlyStaff#knowledgeableVets+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 9/14
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the friendly, accommodating staff and helpful nurses, noting quick, hassle-free visits and clear communication. Many highlighted strong veterinary know-how, especially around canine fertility/AI, and felt their pets were in safe, capable hands. Several comments mentioned high-quality work and intentions to return, with one noting the visit was economical.
💬Common Feedback & Suggestions
A minority reported issues with customer service, citing rude or unresponsive reception and poor time management. One caller was frustrated about needing a consultation before receiving a price for a procedure. There was also a critical account of boarding where feeding/toileting routines weren’t followed and a dog came home sore, and one reviewer raised concerns about perceived links to racing—these were exceptions among largely positive remarks.
🏥Clinic Specialties
- Canine reproduction and artificial insemination
- Greyhound and performance-dog care
- Surgical procedures (e.g., rib removal)
- General health checks and preventive care
- Short-term boarding services
🏷️Keywords
#friendlyStaff#knowledgeableVets#compassionateCare#clearCommunication#breedingAndAI#greyhoundCare#surgicalCare#greatNurses#quickVisits#economicalPricing#rudeReception#timeManagementIssues#nonResponsive#boardingAvailable#boardingConcerns#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- For procedure pricing, expect to book a consult first—ask about consult fees and what’s included.
- If using boarding, provide written feeding/toileting routines and confirm the team will follow them; request updates during the stay.
- For fertility/AI services, bring prior breeding records and discuss options early to streamline the process.
- Book ahead and follow up if you don’t get a reply; calling during business hours may reduce delays.
- If you can’t attend in person (e.g., travelling), ask the team to provide regular phone or text updates on your pet.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sires On Ice Richmond Vet is at 312 Londonderry Rd, Richmond NSW 2753. As there’s no train or light rail within easy walking distance in this rail‑sparse area, driving is usually the easiest option. Street parking is typically available nearby—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
Sires On Ice Richmond Vet is open Monday to Friday 9:00 am–5:00 pm and Saturday 8:30 am–12:00 pm; it’s closed on Sunday.
You can contact Sires On Ice Richmond Vet on (02) 4702 2074. You can also visit their website for information: https://info.siresonice.com/index
You can book by calling the clinic during business hours or by enquiring via their website: https://info.siresonice.com/index. For time‑sensitive needs, calling can be quicker.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so please call the clinic for a current quote. For any procedure, ask for an itemised written estimate so you understand what’s included. Pet insurance may help with eligible costs, and some clinics use gap claims or payment plans—check with the clinic and your insurer.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
Sires On Ice Richmond Vet focuses on canine reproduction and artificial insemination, greyhound and performance‑dog care, selected surgical procedures (e.g. rib removal), general health checks and preventive care, and short‑term boarding services.
Yes—street parking is typically available near the clinic on Londonderry Rd; please check local parking signage.
The clinic is rated 4.0/5.0 from 16 reviews, with many owners praising friendly, accommodating staff, helpful nurses, quick, hassle‑free visits, and strong know‑how in canine fertility/AI. Some feedback mentions issues with reception responsiveness and time management, and isolated concerns about boarding routines, but overall sentiment is largely positive.
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Last updated: 22 June 2026