198 reviews
97-99 Albion St, Randwick NSW 2031, Australia
#compassionateCare#friendlyStaff#skilledDiagnostics+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being highly skilled, compassionate and thorough, with many noting clear explanations and thoughtful follow‑up calls. Numerous reviews mention successful outcomes in urgent situations and complex cases, and long‑term clients highlight years (often a decade or more) of reliable care. People also appreciated easy booking, accommodating last‑minute or after‑hours needs, and handy parking.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few themes emerged. Several owners felt prices were high or were surprised by charges, and one noted the clinic doesn’t offer Afterpay/Zip Pay; others, however, cited transparent billing and fair value. There were isolated but serious complaints about misdiagnosis/medication errors and one poor grooming experience, alongside a report of being too busy to see a pet in crisis and occasional delays. These appear to be exceptions amid a strong overall pattern of care.
🏥Clinic Specialties
- Orthopaedic surgery (cruciate ligament repair)
- Emergency and after‑hours care
- Feline medicine incl. FIP and urinary blockage management
- Dentistry and dental extractions
- Grooming and sedation‑assisted clipping
- Puppy school and training
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#followUpCalls#emergencyCare#convenientHours#easyBooking#parkingAvailable#longTermLoyalty#notOverServicing#valueForMoney#priceConcerns#groomingServices#misdiagnosisAllegations
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for popular times, but call if you need urgent or after‑hours help as they often accommodate emergencies.
- Ask for an itemised estimate before procedures or vaccines to avoid bill surprises, and note one reviewer said there’s no Afterpay/Zip Pay.
- Use the off‑street/rear parking mentioned by reviewers for easier access.
- If arranging grooming, be specific about the cut you want; discuss options like sedation for anxious pets as others have found this helpful.
- For rabbits and other small pets, confirm vaccine type and dosage at the appointment for peace of mind.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜20:00 | |||||||
| 09:00〜17:00 | |||||||
| 10:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Secure Parking - 101-103 Clovelly Road - Bunnings Randwick Car Park
96m62 Frenchmans Rd, Randwick NSW 2031, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vetmed Randwick is at 81/85 Frenchmans Rd, Randwick NSW 2031. It’s about a 16‑minute walk from Wansey Road light rail stop, or roughly 17 minutes from the Randwick light rail stop. If you prefer to drive, Secure Parking - 101-103 Clovelly Road - Bunnings Randwick Car Park is about a 1‑minute walk away, and reviewers also mention off‑street/rear parking. Otherwise, check bus options in Google Maps for the easiest route.
They’re open Mon–Fri 7:30 am–8:00 pm, Sat 9:00 am–5:00 pm, and Sun 10:00 am–4:00 pm. Hours may change on public holidays, so call ahead to confirm.
You can contact Vetmed Randwick on (02) 9398 1222 or via their website: https://www.vetmed.com.au/?utm_source=google&utm_medium=GMB&utm_campaign=Map/Randwick
To book, call the clinic or visit their website for booking options. For urgent or after‑hours needs, call ahead so the team can advise on availability and the next steps.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For Vetmed Randwick’s current consult fee, please call the clinic, and ask for an itemised written estimate for any procedures or vaccinations. If you need after‑hours or emergency care, be aware fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. VetPay, Afterpay/Zip Pay, GapOnly), ask the clinic what’s available and how claims are handled.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. Please call ahead to confirm what Vetmed Randwick accepts before your visit.
Yes—Vetmed Randwick provides emergency and after‑hours care; if your pet needs urgent attention, call ahead for triage advice and availability. Keep in mind after‑hours fees are usually higher.
Yes—Secure Parking - 101-103 Clovelly Road - Bunnings Randwick Car Park is about a 1‑minute walk away, and reviewers mention off‑street/rear parking for easier access. Allow a few extra minutes at busy times.
Vetmed Randwick offers orthopaedic surgery (including cruciate ligament repair), emergency and after‑hours care, feline medicine (including FIP and urinary blockage management), dentistry and dental extractions, grooming with sedation‑assisted clipping when needed, and puppy school/training.
Pet owners rate Vetmed Randwick 4.7/5.0 from 209 reviews, praising skilled, compassionate vets and nurses, clear explanations and follow‑up calls, successful outcomes in urgent/complex cases, convenient hours, easy booking and handy parking. Some feedback mentions higher prices or bill surprises, occasional delays, and a few isolated concerns about misdiagnosis/medication errors and one poor grooming experience.
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Last updated: 22 June 2026