209 reviews
81/85 Frenchmans Rd, Randwick NSW 2031, Australia
#compassionateCare#friendlyStaff#knowledgeableVets+12
Struggletown Small Animal Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being thorough, compassionate and highly informative. Many cited excellent outcomes from procedures such as desexing, dental work and surgeries (including lump removals and cruciate repairs), with caring follow‑up and support. Reviewers also valued how gently anxious pets were handled and the friendly, reassuring front‑desk team. Extended opening hours and easy booking were frequently noted as a major plus.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a minority raised concerns about price transparency and perceived mark‑ups on some medicines, with one report of work proceeding without clear approval. A few mentioned waiting despite appointments and limited parking nearby, plus occasional admin hiccups such as delayed insurance paperwork and a vaccine‑reminder mix‑up. There were isolated reports of dissatisfaction with advice or medication choice, and one case where an injured bird was referred elsewhere rather than treated on site.
🏥Clinic Specialties
- Dentistry and dental procedures
- Soft-tissue and orthopaedic surgery
- Preventive care and desexing
- End-of-life and home euthanasia support
- Puppy school and early-life care
- Wildlife intake and WIRES coordination
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#surgicalExpertise#dentalCare#anxiousPetsHandled#extendedHours#easyBooking#longTermClients#parkingDifficulties#occasionalWaits#pricingConcerns#adminGlitches#wildlifeSupport#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow a little extra time, as thorough consults can lead to occasional waits even with an appointment.
- Parking can be tricky in the surrounding streets, so arrive early or plan an alternative.
- Ask for an itemised estimate and discuss options up front if you’re budget‑conscious; the team can suggest more affordable pathways when appropriate.
- Use the extended opening hours and online booking/reminders to secure times that suit your schedule.
- If you need insurance paperwork or have an exotic/wildlife case, call ahead to confirm what they can provide and request notes promptly.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜21:00 | |||||||
| 09:00〜13:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Car/bike unrestricted parking
84mMarket Street, Randwick NSW 2031, Australia
Prince of Wales Hospitals Parking (Point Parking)
275m201 Barker St, Randwick NSW 2031, Australia
Children's Hospital Carpark
279m201 Barker St, Randwick NSW 2031, Australia
CAFE parking
300m27 Barker St, Randwick NSW 2031, Australia
Botany Street Parking Station (H25)
336mParking Station (H25), Gate, 11 Botany St, Kensington NSW 2033, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Struggletown Small Animal Veterinary Hospital is at 148 Barker St, Randwick NSW 2031, Australia. It’s about a 7‑minute walk from UNSW High Street light rail stop (~529 m) and around a 7‑minute walk from Randwick light rail stop (~572 m). If you’re driving, there’s limited street parking nearby plus Prince of Wales Hospitals Parking (Point Parking, 24h) and the Children’s Hospital Carpark, each about a 3‑minute walk. For buses or turn‑by‑turn directions, use Google Maps from your location.
They’re open Mon–Fri 7:30 am–9:00 pm, Sat 9:00 am–5:00 pm, and Sun 9:00 am–1:00 pm. Hours may differ on public holidays, so check the website or call ahead to confirm before you visit.
Call (02) 9398 8000 to contact Struggletown Small Animal Veterinary Hospital. You can also visit their website at http://struggletownvet.com.au/ or drop in at 148 Barker St, Randwick NSW 2031.
You can book online via their website or call during opening hours to arrange a time. If your pet needs urgent care during business hours, call ahead so the team can prepare; for issues outside opening hours, seek a 24/7 emergency vet.
Consultation fees vary because veterinary pricing in Australia isn’t regulated and Medicare doesn’t cover pets. For the most up‑to‑date consultation fee, call the clinic directly and ask for a current quote. If your pet may need tests or a procedure, request an itemised written estimate beforehand. Pet insurance can help with unexpected costs, and some clinics offer payment options (e.g., VetPay, Afterpay or GapOnly), so ask what’s available when you enquire.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
They offer extended hours (to 9:00 pm Mon–Fri, with weekend hours), but there’s no information indicating 24/7 emergency service. For emergencies outside opening hours, contact a 24/7 emergency vet; for urgent concerns during opening hours, call ahead so the team can assist promptly.
Yes—there’s limited unrestricted street parking about a 1‑minute walk away, plus Prince of Wales Hospitals Parking (Point Parking, 24h) and the Children’s Hospital Carpark, each roughly a 3‑minute walk. Parking can be tight at busy times, so arrive a little early.
They provide dentistry and dental procedures, soft‑tissue and orthopaedic surgery, preventive care and desexing, end‑of‑life and home euthanasia support, puppy school and early‑life care, and wildlife intake with WIRES coordination.
Pet owners rate the clinic 4.6/5.0 from 265 reviews, praising thorough, compassionate care, clear communication, gentle handling of anxious pets, successful surgeries/dental work, and friendly front‑desk support. Some noted pricing transparency concerns, occasional waits despite appointments, limited parking, and minor admin hiccups.
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Last updated: 22 June 2026