What owners report about visiting
Collecting owner reports|Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring and professional team, often noting knowledgeable vets who explain options clearly and thoroughly. Many highlighted great outcomes from procedures like desexing and other surgeries, quick diagnoses, supportive follow-up, and a calm experience for anxious pets and cats. Long-term loyalty is common, with multiple reviewers saying they wouldn’t go anywhere else and commending the clinic for going above and beyond. A few also appreciated their help with local wildlife.
💬Common Feedback & Suggestions
A small but recurring concern was access: several reviewers said they were refused an appointment or treatment when their pet was unwell, which left them distressed. Pricing sentiment was mixed, with many calling fees reasonable or competitive, while a few felt costs were high or poor value. There were isolated complaints about clinical judgement (including one alleged misdiagnosis and one case being referred on after paying) and one report of stitches being removed on the waiting room floor, raising hygiene/protocol concerns. One reviewer also noted they could not book for a rabbit, suggesting limited exotic pet availability.
🏥Clinic Specialties
- Soft-tissue surgery and desexing
- Emergency triage and squeeze-ins
- Wildlife assistance and rehabilitation
- Behavioural handling for reactive pets
- Preventive care and long-term follow-up
- Clear client communication and care planning
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead and explain the situation clearly; reviewers report they can sometimes squeeze in emergencies, but capacity varies.
- Ask for an itemised estimate before tests or treatment to align on costs, as pricing feedback ranged from reasonable to expensive.
- If you have a rabbit or other exotic pet, confirm they can see your species before booking.
- Let the team know if your pet is anxious or reactive—reviews suggest they handle these cases gently and can make the visit calmer.
- Book routine appointments in advance to secure your preferred time and reduce the chance of being turned away when they’re busy.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Long Jetty Veterinary Clinic is at 232 The Entrance Rd, Long Jetty NSW 2261. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually best; street parking is typically available on and around The Entrance Rd—check local signage and time limits. If you’re using public transport, use Google Maps to plan a bus route to Long Jetty.
They’re open Monday to Friday, 9:00 am to 5:00 pm; no weekend hours are listed.
Call (02) 4334 3838. You can also visit their website for information: http://www.longjettyvetclinic.com.au/
Call the clinic during opening hours to book an appointment. For routine visits, it’s wise to book in advance to secure your preferred time and reduce the chance of being turned away when they’re busy.
Veterinary fees in Australia aren’t regulated by the government and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For an accurate, current quote, call the clinic and, for any procedures or tests, ask for an itemised written estimate. If you have pet insurance or prefer payment-plan options (e.g., VetPay, Afterpay, GapOnly), check your eligibility and benefits directly with your provider and ask the clinic what they can process.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans. Call ahead to confirm which payment methods this clinic accepts.
Reviews suggest they can sometimes triage urgent cases and squeeze in emergencies during business hours if you call ahead, depending on capacity. After-hours service isn’t listed, so if it’s outside their opening times, search for a 24/7 emergency vet nearby.
Based on reviewer feedback, the clinic focuses on soft‑tissue surgery and desexing, emergency triage and squeeze‑ins during opening hours, wildlife assistance and rehabilitation, gentle behavioural handling for reactive or anxious pets, preventive care with long‑term follow‑up, and clear client communication and care planning.
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Have you ever been seen here successfully without a reservation?
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