464 reviews
703 Windsor Rd, Vineyard NSW 2765, Australia
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ knowledge and outcomes, including smooth recoveries after surgeries and effective treatment in emergencies. Many highlighted the team’s empathy and support, especially around end‑of‑life care, and the friendly, helpful manner of nurses and reception. Reviewers also valued fair pricing that didn’t push unnecessary tests, and noted a clean, modern, spacious facility with easy parking.
💬Common Feedback & Suggestions
While the vast majority of comments are positive, a minority reported concerns about rude or unsupportive front‑desk interactions, including one mention of being refused clinical notes. A few reviews cited rigid or inadequate treatment plans, including one misdiagnosis that needed a second opinion and a serious negative outcome for a sheep. There were isolated issues with booking/discount confusion, a long wait/being ignored, and one instance of not staying open slightly past closing for an urgent euthanasia. A small number mentioned affordability concerns.
🏥Clinic Specialties
- Soft-tissue surgery and stitches
- Emergency and urgent care
- End-of-life and euthanasia support
- Farm animal care (sheep and goats, including house calls)
- Pocket pet and exotic care (e.g. guinea pigs and birds)
- Cat grooming and nail clipping
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#clearCommunication#affordablePricing#modernCleanFacility#spaciousWaitingArea#easyParking#extendedHours#emergencyHelp#endOfLifeSupport#farmAnimalCare#exoticPetCare#rudeReception#misdiagnosisConcern
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent cases or if you’re arriving near closing time to confirm they can accommodate you.
- Ask for an itemised estimate and discuss treatment options upfront; most find fees reasonable, but a few noted confusion or affordability concerns.
- Request printed clinical notes or a visit summary during your appointment to avoid any delays obtaining records later.
- Let staff know if your pet is anxious so they can use the spacious waiting area to keep distance from other animals.
- For farm animals or exotics (e.g. guinea pigs, birds), confirm the attending vet’s experience and the proposed plan before proceeding.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜11:00 | |||||||
| 08:00〜12:00 | |||||||
| 16:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
McGraths Hill Vet Centre is at 205 Windsor Rd, Vineyard NSW 2756, about an 11‑minute walk (approx. 850 m) from Mulgrave train station (train). If you’re driving, street parking is usually available nearby—check local signage. For the best route by public transport or car, use Google Maps.
They’re open Monday to Friday 8:00 am–11:00 am and 4:00 pm–7:00 pm, and Saturday 8:00 am–12:00 pm; closed Sunday.
You can contact McGraths Hill Vet Centre on (02) 4587 9000. You can also visit their website for information: https://www.mcgrathshillvet.com.au/
Call the clinic to book an appointment; for urgent cases or if you’re arriving near closing time, call ahead to confirm they can accommodate you. You can also visit their website to learn more about services and availability.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so please call the clinic for a current quote. Medicare doesn’t cover pets; for any procedure, ask for an itemised written estimate. As they provide emergency/urgent care, be aware that after‑hours fees are typically higher than standard daytime rates. If you have pet insurance or are considering payment‑plan options, ask what’s available.
Commonly accepted methods at Australian vet clinics include EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); please call ahead to confirm what McGraths Hill Vet Centre accepts. Some clinics also support pet‑insurance gap claims or payment plans (e.g. VetPay, Afterpay), so ask the team if that’s an option.
Yes—McGraths Hill Vet Centre provides emergency and urgent care; call ahead for advice and to check availability, especially outside normal hours.
They offer soft‑tissue surgery and stitches, emergency and urgent care, end‑of‑life and euthanasia support, farm animal care (sheep and goats), pocket pet and exotic care (e.g. guinea pigs and birds), and cat grooming and nail clipping.
Yes—McGraths Hill Vet Centre sees pocket pets and exotics (e.g. guinea pigs and birds) and provides farm animal care for sheep and goats, including house calls. For these cases, confirm the attending vet’s experience and the proposed plan before proceeding.
Pet owners rate McGraths Hill Vet Centre 4.6/5 from 173 reviews, praising knowledgeable vets, compassionate support (including end‑of‑life care), fair pricing, and a clean, modern facility with easy parking. Some feedback mentions occasional rude front‑desk interactions, isolated misdiagnosis or rigid plans, booking/discount confusion, longer waits, and a few affordability concerns.
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Last updated: 22 June 2026