4.4
216 reviews
296 Stanmore Rd, Petersham NSW 2049, Australia
#compassionateCare#brachycephalicExperts#frenchieBulldogFocus+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being thorough, knowledgeable and kind, taking time to explain findings and treatment options clearly. Many highlighted gentle handling of anxious dogs and cats, compassionate end‑of‑life care, and strong trust built over years. The facility is frequently described as clean and spacious with separate cat and dog areas, and reviewers appreciated practical touches like evening appointments and on‑site parking. Cat boarding also received positive mentions for caring staff and helpful updates.
💬Common Feedback & Suggestions
While most feedback is positive, several reviewers raised concerns about pricing, citing higher-than-expected bills, upselling, and variable value of the membership plan. A few reported long waits, running behind schedule, and occasional communication issues (e.g., reminders, opening-time clarity), and one-off front-desk frustrations. There were isolated but serious complaints about misdiagnosis or having concerns dismissed, and a couple of instances where urgent walk-ins weren’t accommodated. Experiences can vary between individual vets, with one or two mentions of poor bedside manner.
🏥Clinic Specialties
- Feline medicine and cat‑friendly handling
- Dentistry and dental procedures
- Allergy management and injection routines
- Compassionate euthanasia and end‑of‑life care
- Behavioural handling for anxious and rescue dogs
- Cat boarding services
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#patientWithAnxiousPets#catFriendly#cleanFacility#convenientHours#parkingAvailable#separateCatDogAreas#valueWithMembership#pricingConcerns#longWaits#emergencyLimitations
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and call first for urgent issues; they may require appointments and peak times can run behind.
- If you prefer continuity, request the same vet for follow‑ups as reviewers note seeing different vets across visits.
- Ask for an itemised estimate and discuss alternatives; consider the membership plan if you have frequent routine care.
- For nervous pets or cats, request the separate waiting areas or a quieter space to reduce stress.
- Allow extra time for evening visits and use the on‑site/nearby parking behind or next to the building.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜20:00 | |||||||
| 09:00〜17:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
villa pondock
64mParking lot, Petersham NSW 2049, Australia
Officeworks Carpark
367m163-181 New Canterbury Rd, Lewisham NSW 2049, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Livingstone Road is at 25/1-9 Livingstone Rd, Petersham NSW 2049. It’s about a 5‑minute walk from Petersham train station and roughly 8 minutes from Lewisham train station. If you’re driving, reviewers mention on‑site/nearby parking behind or next to the building, plus nearby car parks including “villa pondock” about a 1‑minute walk (64 m) and Officeworks Carpark about 5 minutes (367 m).
They’re open Monday to Friday 8:00 am–8:00 pm, Saturday 9:00 am–6:00 pm, and Sunday 9:00 am–5:00 pm. Hours can change on public holidays, so call ahead to confirm.
You can contact the clinic on (02) 9568 3077 or via their website at https://www.greencrossvets.com.au/vets/livingstone-rd/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=petersham.
You can book online through their website or call the clinic to arrange a time. For urgent concerns, call first as they may require appointments and peak times can run behind.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consult prices vary by clinic and over time. For the current consultation fee, call the clinic directly, and if your pet needs a procedure, ask for an itemised written estimate. If you require after‑hours/emergency care, be aware those services generally cost more, and consider pet insurance or asking about payment‑plan options in general terms.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Yes—pet owners mention on‑site/nearby parking behind or next to the building, and there are nearby car parks including “villa pondock” (~1‑minute walk) and Officeworks Carpark (~5‑minute walk).
They’re noted for feline medicine and cat‑friendly handling, dentistry and dental procedures, allergy management and injection routines, compassionate euthanasia and end‑of‑life care, behavioural handling for anxious and rescue dogs, and cat boarding services.
Yes—reviews highlight gentle, low‑stress handling for cats and separate cat and dog areas to make visits calmer for feline patients.
They’re rated 4.5/5 from 396 reviews, with praise for thorough, kind vets and nurses, clear communication, clean and spacious facilities, separate cat/dog areas, convenient evening appointments, and caring cat boarding. Common feedback notes higher‑than‑expected pricing for some, occasional long waits or communication hiccups, and that urgent walk‑ins aren’t always accommodated.
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Last updated: 22 June 2026