402 reviews
76A Richmond Rd, Blacktown NSW 2148, Australia
#compassionateCare#clearCommunication#followUpCalls+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the vets’ experience and diagnostic skills, with many accounts of accurate diagnoses, successful surgeries (including knee ops) and pets “saved” after second opinions. The team is described as genuinely caring and compassionate, taking time to explain treatment plans, not pushing unnecessary procedures, and offering fair, reasonable pricing. Many long‑term clients (decades) highlight consistent care across multiple pets and generations. Walk‑ins and help with urgent or late‑day cases were also appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a handful of concerns. A few owners reported brusque or unhelpful front‑desk interactions, including one case of insurance misinformation, and an isolated comment about cleanliness. There were occasional waits during busy times, plus a small number of complaints about cost or disagreement with specific treatment decisions; some also felt injured strays/wildlife were not always handled as they expected. These appear to be exceptions rather than the rule.
🏥Clinic Specialties
- Orthopaedic and soft‑tissue surgery
- Rabbit and small mammal medicine
- Avian and wildlife care
- Dentistry and dental extractions
- Breeding and reproductive services for cats
- Geriatric and end‑of‑life care
🏷️Keywords
#compassionateCare#experiencedVets#clearCommunication#thoroughExams#accurateDiagnosis#surgeryExpertise#emergencyWalkIns#fairPricing#longTermClients#endOfLifeSupport#exoticAndAvian#rabbitAndSmallMammalCare#communityFocused#occasionalLongWaits#receptionIssues
Overall Ratings
🐾Tips for Pet Owners
- They accept walk‑ins and can often fit in urgent cases, but arrive early or call ahead as there can be a wait during peak times.
- Bring your pet’s history and insurance details, and confirm how claims are handled at reception to avoid confusion.
- If you have rabbits, guinea pigs, birds or other exotics, mention the species when booking so the right vet is available.
- Discuss treatment options and costs upfront; most reviewers found fees reasonable and not sales‑driven.
- For end‑of‑life needs, ask about their compassionate support and arrangements, which many owners found very helpful.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:30 | |||||||
| 15:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Wilson Parking - Westpoint Blacktown, Blacktown Sydney, NSW Car Park
656m17 Patrick St, Blacktown NSW 2148, Australia
Westpoint Blacktown Car Park Level 2 Entry Ramp
657mBalmoral St, Blacktown NSW 2148, Australia
Blacktown Showground's Free Car Park
763mBlacktown NSW 2148, Australia
Blacktown Showground Car Park
765mBlacktown NSW 2148, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mylonas & O'Callaghan Veterinary Hospital is at 100 Kildare Rd, Blacktown NSW 2148. It’s about a 12‑minute walk from Blacktown train station. If you’re driving, nearby parking includes Wilson Parking – Westpoint Blacktown (about an 8‑minute walk), Westpoint Blacktown Car Park Level 2 Entry Ramp (about 8 minutes), and Blacktown Showground’s Free Car Park (about 10 minutes).
They’re open Monday to Friday 9:00am–11:30am and 3:30pm–6:00pm, and Saturday 9:00am–11:30am (closed Sundays). Hours may change around public holidays, so check the website or call ahead to confirm before you visit.
You can call the clinic on (02) 9622 3626. For general information and updates, visit http://blacktownvets.com.au/.
To book, call the clinic or visit during opening hours to organise a time. They do accept walk‑ins and can often fit in urgent cases, but arriving early and booking ahead is recommended, especially at busy times. If you have rabbits, guinea pigs, birds or other exotics, mention the species when booking so the right vet is available.
Veterinary fees in Australia aren’t government‑regulated and there’s no standard fee schedule, so consultation costs can vary; Medicare doesn’t cover pets. For the most accurate, up‑to‑date price, call the clinic for a current quote, and ask for an itemised written estimate for any procedures or surgery. If you have pet insurance, check your policy, and ask the clinic what claim or payment options they can support; some owners use payment plans or gap‑claim services, but availability varies by clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans (e.g., VetPay/Afterpay). Call ahead to confirm what this clinic currently accepts.
The clinic’s noted services include orthopaedic and soft‑tissue surgery, rabbit and small mammal medicine, avian and wildlife care, dentistry and dental extractions, breeding and reproductive services for cats, and geriatric and end‑of‑life care.
Yes—reviews highlight care for rabbits, guinea pigs and other small mammals, as well as birds and wildlife. When booking, let reception know your pet’s species so the appropriate vet and equipment are ready.
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Last updated: 22 June 2026