169 reviews
261 Camden Valley Wy, Narellan NSW 2567, Australia
#compassionateCare#endOfLifeSupport#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, patience and clear communication, often taking time to explain conditions and options. Many highlighted swift help in emergencies and same‑day appointments, gentle handling of anxious or reactive pets, and strong surgical and post‑operative care. Reviewers also spoke very highly of the empathetic end‑of‑life support, with unhurried goodbyes and even home visits.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a minority raised concerns. Some reported pricing issues (e.g., perceived high mark‑ups or ‘price gouging’), and a few mentioned misdiagnosis or poor surgical outcomes. Occasional delays and long waits were noted, particularly for grooming or discharge, and there were isolated complaints about compassion/refusal of service and one unhappy cat boarding experience. Clear quotes, timeframes and itemised estimates up front would likely address most of these issues.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue surgery (e.g., foreign body removal, growths/tumours)
- End‑of‑life and euthanasia support (including home visits)
- Care for anxious and reactive pets
- Cat boarding and grooming
- Avian check‑ups and wing clipping
🏷️Keywords
#compassionateCare#clearCommunication#gentleHandling#anxiousPetsFriendly#emergencySlots#endOfLifeSupport#thoroughExams#reasonablePricing#priceConcerns#longWaits#promptAppointments#cleanFacility#loyalClientele#surgeryAndPostOpCare#groomingMixedReviews#boardingConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviewers were often fitted in quickly for same‑day or emergency care.
- If your pet is anxious or reactive, ask about pre‑visit calming options and low‑stress handling techniques.
- Request an itemised estimate and discuss medication pricing up front to avoid bill surprises.
- When booking grooming or boarding, confirm the quote, expected turnaround time and how your pet will be managed.
- Allow a little extra time at busy periods as some reviewers experienced longer waits or discharge delays.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:00 | |||||||
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Narellan Animal Hospital is at Unit 3/6 Queen St, Narellan NSW 2567. As there isn’t a train or light-rail station within easy walking distance, driving is usually the easiest option. Street parking is typically available nearby—check local signage and time limits. If you’re using public transport, use Google Maps to plan a suitable bus route.
Narellan Animal Hospital is open Monday to Friday 8:30 am–6:00 pm and Saturday 8:30 am–12:00 pm; it’s closed on Sundays. Hours may vary on public holidays, so check the website or call ahead to confirm.
You can contact Narellan Animal Hospital on (02) 4648 2450. For general information, visit http://narellanvet.com.au/.
To book an appointment at Narellan Animal Hospital, call the clinic. For urgent issues, call ahead so the team can advise you and prepare; reviewers often reported being fitted in quickly for same‑day care.
Consultation fees at Narellan Animal Hospital vary because vet pricing isn’t government‑regulated in Australia and Medicare doesn’t cover pets. Call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedures or surgery. If you need care outside standard hours, be aware after‑hours fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also offer pet‑insurance gap claims or payment plans. As accepted methods can vary, please call ahead to confirm what Narellan Animal Hospital can accept on the day.
Yes—Narellan Animal Hospital can help with emergencies and urgent cases; call ahead so the team can prepare. If you need help after hours when the clinic is closed, use Google Maps to find the nearest 24/7 emergency vet and proceed there safely.
Narellan Animal Hospital’s services include emergency and urgent care, soft‑tissue surgery (such as foreign body removal and growth/tumour removals), end‑of‑life and euthanasia support (including home visits), gentle care for anxious or reactive pets, cat boarding and grooming, and avian check‑ups and wing clipping.
Yes—street parking is typically available near the clinic on Queen St and surrounding streets; remember to check local signage and time limits. No nearby paid car park was identified.
Narellan Animal Hospital is highly rated, with 4.6/5.0 from 228 reviews. Owners praise the team’s compassion, clear communication, gentle handling of anxious pets, prompt help in emergencies, and strong surgical and end‑of‑life care; a minority mention pricing concerns, occasional delays, and mixed experiences with grooming/boarding.
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Source: Google Maps
Last updated: 22 June 2026