186 reviews
10 Ramsay Rd, Five Dock NSW 2046, Australia
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being kind, professional and thorough, with clear explanations and follow‑up calls or texts when needed. Many noted calm, gentle handling that reduced pet stress, successful treatments and procedures (including dental work, arthritis care and parasite issues), and an accommodating team that sometimes fits in urgent or same‑day visits. Several reviewers highlighted transparent quoting on recent visits and easy access with nearby parking. Long‑term clients repeatedly said they highly recommend the clinic.
💬Common Feedback & Suggestions
While most feedback is positive, a notable minority raised concerns about pricing, citing unexpected add‑ons, perceived upselling and poor value in some cases, as well as scepticism about promotional offers. A few reviews mentioned brusque or unhelpful reception experiences and difficulty securing timely appointments, plus frustration with past curbside processes that left pets waiting on a busy street. There were isolated but serious reports of unresolved issues or adverse outcomes requiring emergency care, and one instance of a needed rabbit vaccine not being in stock, with communication about this seen as inadequate. Bird care was also referred elsewhere in at least one case.
🏥Clinic Specialties
- Dentistry and dental cleanings
- Puppy vaccinations, desexing and preventive care
- Senior pet arthritis management
- Puppy school and basic training classes
- Parasite treatment and deworming
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#gentleHandling#followUpCalls#catFriendlyFacilities#sameDayAppointments#convenientParking#pricingConcerns#unexpectedCosts#rudeReceptionistReports#covidProcessFrustration#loyaltyAndRecommendations#dentalCare
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised quote up front; several reviewers appreciated clear pricing and it helps avoid surprises.
- If you need a quick appointment, call early and request the cancellation waitlist—reviewers were often squeezed in the same day.
- For cats, request the dedicated cat spaces or quieter areas to minimise stress.
- If you have rabbits or birds, call ahead to confirm vaccine availability or whether they can see your species.
- Consider their wellness or insurance options if you value bundled preventive care, as some owners found them good value.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Five Dock Square Car Park
328m14 Garfield St, Five Dock NSW 2046, Australia
Waterview Street Car Park
338m3-7 Waterview St, Five Dock NSW 2046, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Five Dock is at 140 Great N Rd, Five Dock NSW 2046. The closest public transport is Hawthorne light rail station, about a 27‑minute walk, and Croydon train station, about a 30‑minute walk, so it’s a fair distance on foot—consider driving or taking a bus (plan via Google Maps). Nearby parking includes Five Dock Square Car Park (about a 4‑minute walk) and Waterview Street Car Park (about a 4‑minute walk).
They are open Monday to Friday, 8:30 am–6:00 pm. Call ahead to confirm any public holiday changes or if weekend availability applies.
Call (02) 8753 1300 to contact Greencross Vets Five Dock. You can also visit their website for information and updates: https://www.greencrossvets.com.au/vets/five-dock/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=five_dock
Book an appointment by calling the clinic or visiting their website to request a time. If you need something sooner, call early and ask about same‑day cancellations or a waitlist.
Veterinary consultation fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current quote. Medicare doesn’t cover pets, and for any procedures it’s wise to request an itemised written estimate. Pet insurance and third‑party payment plans can help with costs in general—check your policy and ask what options the clinic can process.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts at the time of your visit.
Yes—parking is convenient with Five Dock Square Car Park about a 4‑minute walk away and Waterview Street Car Park about a 4‑minute walk.
Their focus includes dentistry and dental cleans, puppy vaccinations, desexing and preventive care, senior‑pet arthritis management, parasite prevention/deworming, and puppy school/basic training. If you have rabbits or birds, call ahead to confirm whether they can see your species or if required vaccines are in stock.
Pet owners rate Greencross Vets Five Dock 4.4 out of 5 from 166 reviews. Reviewers praise kind, gentle handling, thorough care with clear explanations and follow‑ups, successful treatments (including dental work and arthritis care), transparent quoting on recent visits, and easy access with nearby parking. Feedback from a minority mentions pricing concerns and unexpected add‑ons, occasional brusque reception or appointment delays, and that some species or vaccines may require referral or advance confirmation.
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Last updated: 22 June 2026