4.4
166 reviews
140 Great N Rd, Five Dock NSW 2046, Australia
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, friendliness and professionalism, often highlighting clear communication and knowledgeable vets. Many report swift help in emergencies and strong outcomes from surgery and complex care, including life‑saving treatment and long-term management of serious conditions. They’re also noted for being gentle with anxious pets, smooth desexing experiences, and building trust with families over many years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a minority mention long waits (especially on weekends) and occasional difficulty getting urgent appointments. Pricing feedback is mixed: several people found fees reasonable or good value, while others felt consults or diagnostics were expensive or unnecessary, sometimes followed by referral anyway. A few reviewers felt concerns were dismissed or communication around serious issues could have been better. These critical comments were outnumbered by strong recommendations and repeat clients.
🏥Clinic Specialties
- Emergency and critical care
- Desexing and routine surgery
- Overseas pet export documentation and health certificates
- Boarding and overnight care
- Cat rescue and adoption support
- House-call services for simple procedures
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#emergencyFitIns#gentleWithAnxiousPets#longTermClients#lifeSavingCare#boardingServices#reasonablePricing#pricingConcerns#longWaits#easyParking#houseCalls#catRescue#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- If you need urgent help, call ahead—many reviewers were fit in quickly for emergencies, but weekend waits can be long.
- Discuss an itemised estimate and treatment plan up front, as pricing experiences vary and some cases proceeded to specialist referral.
- Let the team know if your pet is anxious; reviewers say they handle nervous animals gently and can offer practical advice.
- Relocating overseas with a pet? They can assist with export health certificates and tests—bring required documents and timelines.
- They offer boarding and even house-call help for simple procedures; ask about availability and whether a home visit suits your situation.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜13:00 | |||||||
| 09:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Waterview Street Car Park
399m3-7 Waterview St, Five Dock NSW 2046, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Five Dock Veterinary Clinic is at 10 Ramsay Rd, Five Dock NSW 2046. The closest public transport is Hawthorne light rail, about a 20‑minute walk, with Marion light rail around 22 minutes. If you’d prefer not to walk that far, consider driving or planning a bus route via Google Maps. For drivers, Waterview Street Car Park is roughly a 5‑minute walk away.
The clinic is open Monday to Friday 9:00 am–7:00 pm and Saturday 9:00 am–1:00 pm; it is closed on Sundays.
The best way to contact the clinic is by phone on (02) 9713 7364. You can also visit their website at http://www.fivedockvet.com.au/ for general information.
To book an appointment, call the clinic during opening hours. If your pet needs urgent attention, call ahead so the team can advise you and try to fit you in; you can also ask about availability of house‑call visits for simple procedures.
Consultation fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current quote. For any procedure or treatment, ask for an itemised written estimate in advance; if care is needed after hours, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options or gap claims—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans like VetPay, AfterPay or GapOnly, so call ahead to confirm what this clinic accepts.
The team is experienced with emergencies and reviewers report they’re often able to fit in urgent cases during opening hours—call ahead for advice. For care outside opening hours, call first so you can be guided on the best next steps for your pet.
Yes—Waterview Street Car Park is about a 5‑minute walk from the clinic. Allow a little extra time at peak periods.
Services highlighted include emergency and critical care, desexing and routine surgery, overseas pet export health certificates, boarding and overnight care, cat rescue and adoption support, and house‑call help for simple procedures.
Pet owners rate the clinic highly at 4.7/5.0 from 186 reviews, praising compassionate, friendly and knowledgeable vets with clear communication. Many mention gentle handling of anxious pets, prompt help in emergencies and good surgical outcomes; a minority note long waits at busy times and mixed views on pricing and referrals.
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Last updated: 22 June 2026