Eye Clinic for Animals

What owners report about visiting

4 community reports|4/5 details added|Updated 9/10

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic’s specialist ophthalmology skills and outcomes, especially cataract operations (often with lens implants), retinal work, and successful management of complex eye injuries and ulcers that restored or protected vision. Reviewers frequently highlighted thorough explanations, clear treatment plans, and compassionate handling of anxious pets, with many noting excellent follow‑up and supportive nurses and reception staff.

💬Common Feedback & Suggestions

While the feedback is overwhelmingly positive, a minority of reviewers reported rushed or brusque consultations and difficulties with administration, including rigid policies, prescription/communication slip‑ups, and feeling dismissed. Costs were a common talking point: several noted high or unexpected fees typical of specialist care, limited payment options, and concern when outcomes were not as hoped (e.g., glaucoma after cataract surgery). A few mentioned occasional long waits. These issues were outnumbered by strong endorsements but are worth considering.

🏥Clinic Specialties

  • Cataract surgery with intraocular lens implants
  • Retinal reattachment surgery
  • Glaucoma diagnosis and treatment
  • Corneal ulcers and corneal sequestrum care
  • Eyelid and entropion corrective surgery
  • Cherry eye and brachycephalic eye issues

🏷️Keywords

#compassionateCare#skilledSurgeons#cataractSurgery#retinalReattachment#thoroughExplanations#clearCommunication#postOpFollowUp#friendlyStaff#emergencyAppointments#onSiteParking#wheelchairAccess#adminIssues#rushedConsults#highCosts#specialistOphthalmology#highlyRecommended

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a detailed cost estimate (including rechecks, medications, and potential add‑ons) and discuss payment options upfront, as specialist care can be expensive.
  • Discuss risks and likely outcomes before surgery, particularly glaucoma risk after cataract procedures, and get written post‑op instructions.
  • If you prefer a particular vet, request them when booking and bring your pet’s referral, history, and current eye medications to streamline the visit.
  • Allow extra time for appointments; parking is available on site, but complex cases and emergencies can extend consult durations.
  • Be prepared for strict post‑operative care and multiple follow‑ups; set reminders for eye drops and rechecks to support recovery.
📊 **Overall Ratings** - Medical Expertise: 92% satisfied - Service Attitude: 88% satisfied - Convenience: 85% satisfied - Pricing: 68% satisfied - Cleanliness: 96% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the clinic’s specialist ophthalmology skills and outcomes, especially cataract operations (often with lens implants), retinal work, and successful management of complex eye injuries and ulcers that restored or protected vision. Reviewers frequently highlighted thorough explanations, clear treatment plans, and compassionate handling of anxious pets, with many noting excellent follow‑up and supportive nurses and reception staff. 💬 **Common Feedback & Suggestions** While the feedback is overwhelmingly positive, a minority of reviewers reported rushed or brusque consultations and difficulties with administration, including rigid policies, prescription/communication slip‑ups, and feeling dismissed. Costs were a common talking point: several noted high or unexpected fees typical of specialist care, limited payment options, and concern when outcomes were not as hoped (e.g., glaucoma after cataract surgery). A few mentioned occasional long waits. These issues were outnumbered by strong endorsements but are worth considering. 🏥 **Clinic Specialties** - Cataract surgery with intraocular lens implants - Retinal reattachment surgery - Glaucoma diagnosis and treatment - Corneal ulcers and corneal sequestrum care - Eyelid and entropion corrective surgery - Cherry eye and brachycephalic eye issues 🏷️ **Tags** #compassionateCare #skilledSurgeons #cataractSurgery #retinalReattachment #thoroughExplanations #clearCommunication #postOpFollowUp #friendlyStaff #emergencyAppointments #onSiteParking #wheelchairAccess #adminIssues #rushedConsults #highCosts #specialistOphthalmology #highlyRecommended 🐾 **Tips for Pet Owners** - Ask for a detailed cost estimate (including rechecks, medications, and potential add‑ons) and discuss payment options upfront, as specialist care can be expensive. - Discuss risks and likely outcomes before surgery, particularly glaucoma risk after cataract procedures, and get written post‑op instructions. - If you prefer a particular vet, request them when booking and bring your pet’s referral, history, and current eye medications to streamline the visit. - Allow extra time for appointments; parking is available on site, but complex cases and emergencies can extend consult durations. - Be prepared for strict post‑operative care and multiple follow‑ups; set reminders for eye drops and rechecks to support recovery.

Contact

Clinic phone
(02) 9058 3500

Opening Hours

MonTueWedThuFriSatSun
08:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

53/55 Herbert St, Artarmon NSW 2064, Australia

Open in Google Maps

Parking

Home HQ Centre Car Park

271m
1 Frederick St, Artarmon NSW 2064, Australia

DIVVY Parking -12 Frederick St Car Park, St Leonards

398m
65 Reserve Rd, St Leonards NSW 2065, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Eye Clinic for Animals is at 53/55 Herbert St, Artarmon NSW 2064. It’s about a 10‑minute walk from Artarmon train station (approx. 819 m) or around 11 minutes from St Leonards train station (approx. 892 m). If you’re driving, there is on‑site parking, plus nearby options like Home HQ Centre Car Park (~3‑minute walk) and DIVVY Parking – 12 Frederick St, St Leonards (~5‑minute walk).

They’re open Monday to Friday, 8:00 am–5:00 pm, and closed on weekends.

Call (02) 9058 3500 or visit http://www.eyeclinicforanimals.com.au/ for enquiries.

Book by calling the clinic during business hours. As this is a specialist eye clinic, have your GP vet’s referral, your pet’s history, and current eye medications ready; you can also request a particular vet when you book.

Consultation fees vary and aren’t government‑regulated in Australia, so call the clinic for a current quote. For any procedures, ask for an itemised written estimate (including rechecks, medications and potential add‑ons). Pet insurance may help with eligible conditions, and some clinics offer payment plans or gap claims, but options differ—ask the clinic what’s available.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.

This is a specialist veterinary ophthalmology clinic offering advanced eye care. Services include cataract surgery with intraocular lens implants, retinal reattachment surgery, glaucoma diagnosis and treatment, corneal ulcer and corneal sequestrum care, eyelid and entropion corrective surgery, and management of cherry eye and brachycephalic eye issues.

Pet owners rate the clinic highly at 4.6/5 from 139 Google reviews. Feedback praises specialist ophthalmology skills and outcomes (especially cataract and retinal work), thorough explanations, clear treatment plans, compassionate handling, and strong post‑op follow‑up. A minority mention high or unexpected costs typical of specialist care, occasional admin/policy frustrations, and sometimes long waits, but overall recommendations are strong.

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Source: Google Maps
Last updated: 22 June 2026