139 reviews
53/55 Herbert St, Artarmon NSW 2064, Australia
#compassionateCare#skilledSurgeons#cataractSurgery+13
What owners report about visiting
4 community reports｜4/5 details added｜Updated 9/10
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
Can you rely on it
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What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
An owner reported that costs were explained before tests or treatment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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Your report can bring this information closer to reality.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the experienced, caring vets who performed thorough checks and provided clear next steps. Several noted courteous, helpful staff and excellent care, including quick attention when needed and compassionate support during difficult end‑of‑life moments. Exotics owners specifically highlighted strong rabbit care and professional handling of a distressed baby bird. One reviewer also remarked that the hospital is clean.
💬Common Feedback & Suggestions
Pricing drew repeated criticism, with reports of very high consult and medication costs (including a Sunday surcharge) and a money‑driven or transactional feel. A few reviewers described poor front‑desk manner, and one serious administrative error was reported where immunotherapy vials were sent for the wrong dog. Some raised broader trust concerns, including urging others to research the clinic’s history and an allegation of a previously removed review. Overall sentiment is mixed: many commend the care, but others felt let down by costs and service issues.
🏥Clinic Specialties
- Rabbit and small‑mammal medicine
- Avian and wildlife care
- Dermatology and allergy immunotherapy
- Emergency and after‑hours care
- End‑of‑life and euthanasia support
- Hospitalisation and inpatient care
🏷️Keywords
#compassionateCare#thoroughExams#experiencedVets#quickService#friendlyStaff#exoticPetExpertise#rabbitCare#avianCare#endOfLifeSupport#cleanFacilities#pricingConcerns#moneyDrivenPerception#rudeReception#adminErrors#reputationConcerns#overnightStays
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate and discuss medication pricing before purchase, especially for common drugs.
- Be aware that Sunday and after‑hours consults may attract higher fees.
- If you’re using pet insurance, check any consultation limits before booking.
- For immunotherapy or similar treatments, double‑check labels and details on any take‑home vials.
- Review recent feedback and do your research to ensure this clinic suits your expectations and budget.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Home HQ Centre Car Park
298m1 Frederick St, Artarmon NSW 2064, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
North Shore Veterinary Hospital is at 63 Herbert St, Artarmon NSW 2064. It’s about a 10-minute walk from Artarmon train station and roughly 12 minutes from St Leonards train station. If you’re driving, the Home HQ Centre Car Park is approximately 298 m away (about a 4-minute walk).
Please check the website or call for the most up-to-date opening hours, as they can vary and after-hours emergency care is available.
You can contact the hospital on (02) 9436 4884 or via their website: https://www.northshorespecialist.com.au/
Book by calling the clinic or using the contact options on their website; for urgent or after-hours cases, please call before you arrive.
In Australia there’s no government-published vet fee schedule and Medicare doesn’t cover pets, so consultation fees vary by clinic and time of day. Call the hospital for a current quote and ask for an itemised written estimate for any procedures; after-hours fees are typically higher. If you have pet insurance, check your policy, and you can also ask about any available payment-plan or gap-claim options.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this hospital accepts.
Yes—emergency and after-hours care is listed among their services; call ahead so the team can prepare, and note that after-hours fees are usually higher.
Yes—the Home HQ Centre Car Park is nearby, about 298 m away, which is roughly a 4-minute walk from the clinic.
Their listed services include rabbit and small-mammal medicine, avian and wildlife care, dermatology and allergy immunotherapy, emergency/after-hours care, end-of-life and euthanasia support, and hospitalisation/inpatient care.
Yes—rabbits and other small mammals are specifically mentioned, and they also see avian and wildlife cases.
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Have you ever been seen here successfully without a reservation?
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Last updated: 22 June 2026