4.2
182 reviews
Eastwood Rd, Rossmore NSW 2557, Australia
#thoroughExams#friendlyStaff#longTermClients+13
Rossmore Veterinary Hospital
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the vets for being caring, professional and clear in their explanations, with multiple reports of pets being stabilised or even saved in emergencies. Many appreciated the ability to walk in without a booking (including Sundays) and be triaged quickly, plus fair or notably lower pricing than other clinics for procedures like dentals and surgeries. Several reviewers highlighted thorough, knowledgeable vets who diagnosed issues others missed and handled pets gently.
💬Common Feedback & Suggestions
Concerns recur about inconsistent experiences: some owners reported rushed or inadequate examinations, misdiagnoses, or poor outcomes, including distressing euthanasia accounts. Front-desk interactions were a common sore point, with reports of rudeness, poor communication and long wait times due to the busy walk-in model. A number of reviews flagged hygiene and infection-control issues (fleas after visits, kennel cough exposure) and the clinic being noisy and hectic. A few also mentioned high or upfront costs in urgent cases, limited overnight monitoring, and limited accommodation for reactive or anxious pets.
🏥Clinic Specialties
- Emergency and critical care
- Dentistry and dental extractions
- Soft-tissue surgery and wound repair
- Desexing and routine procedures
- Avian and small-mammal care
- End-of-life and euthanasia support
🏷️Keywords
#walkInClinic#multipleVetsOnSite#compassionateCare#clearExplanations#lifeSavingCases#affordablePricing#longWaits#rudeReception#misdiagnosisConcerns#infectionControlConcerns#noOvernightMonitoring#noisyBusyClinic#inconsistentHandling#promptReferrals#sundayAvailability#paymentPolicyConcerns
Overall Ratings
🐾Tips for Pet Owners
- Arrive early and allow extra time; it’s a busy walk-in clinic and waits can be long during peak periods.
- Ask for a thorough hands-on examination and clarify the plan; don’t hesitate to request tests or a second opinion if something doesn’t add up.
- Get quotes upfront and discuss alternatives; some procedures (like dentals) may be more affordable here, but urgent cases can require upfront payment.
- If your pet is anxious or reactive, call ahead to ask about accommodations and minimise time in the waiting area.
- Keep your pet’s parasite prevention up to date and bring them in a secure carrier; several reviewers mentioned fleas or kennel cough exposure.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:30 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Rossmore Veterinary Hospital is at 651 Bringelly Rd, Rossmore NSW 2557. As there isn’t a train, metro or light-rail station within walking distance, driving is usually easiest; street parking is typically available on or near Bringelly Rd—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and timings.
They’re open 7 days: Monday–Friday 8:00 am–7:30 pm, Saturday 9:00 am–5:00 pm, and Sunday 9:00 am–5:00 pm.
You can contact Rossmore Veterinary Hospital on (02) 9606 6984 or via their website at https://www.rossmorevethospital.com.au/.
You can walk in without a booking according to many reviews, but arriving early helps as waits can be long at peak times. You can also call the clinic or check their website for current booking options and advice, especially if your pet is anxious or reactive.
Veterinary fees in Australia aren’t government-regulated and vary by clinic, so call the hospital for a current consultation quote. Ask for an itemised written estimate for any procedures. If you need urgent or after-hours care, fees are typically higher. Pet insurance may help with eligible claims, and some clinics offer payment plans or gap claims—ask what options are available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They provide emergency and critical care during opening hours (late weekdays and open both weekend days). For after-hours or overnight needs, call ahead to check availability; if closed, seek a 24-hour emergency hospital. Reviews also mention limited overnight monitoring on site.
They offer the following services:
- Emergency and critical care
- Dentistry and dental extractions
- Soft-tissue surgery and wound repair
- Desexing and routine procedures
- Avian and small-mammal care
- End-of-life and euthanasia support
Yes, they see birds and small mammals; call to enquire about your specific species and whether a referral is recommended.
It’s rated 3.5/5 from 355 reviews. Owners praise caring, professional vets, life-saving emergency care, clear explanations, walk-in access (including Sundays) and fair pricing for procedures. Common concerns include inconsistent experiences, rushed exams or misdiagnoses, front-desk rudeness and long waits, hygiene/infection-control issues, upfront costs in urgent cases, limited overnight monitoring, and a noisy, hectic environment.
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Last updated: 22 June 2026