Leppington Veterinary Clinic

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the vets for being thorough, knowledgeable and taking time to explain things, with several saying they weren’t rushed and felt their concerns were addressed. Many described the staff as friendly, caring and professional, noting compassionate end‑of‑life support and the ability to accommodate urgent or same‑day visits. Long‑term clients mention returning for years, and pricing is often described as fair or competitive.

💬Common Feedback & Suggestions

A notable minority reported poor bedside manner, citing rudeness, passive‑aggressive or aggressive behaviour and rough handling of pets, and a few felt dismissed when declining pricier treatment options. Recurrent access issues were raised about phones not being answered, booking mix‑ups and limited opening hours. Opinions on cost are mixed: while many call it affordable, a few felt overcharged or pushed toward expensive options, including one case where a $700 visit didn’t resolve a serious issue later diagnosed as heart failure. One reviewer mentioned their dog contracting a cough after a visit and another noted the clinic looks a bit old, but cleanliness is otherwise rarely discussed.

🏥Clinic Specialties

  • Soft-tissue surgery (eyelids, desexing, caesareans)
  • Emergency and same-day care
  • Routine vaccinations and health checks
  • End-of-life and euthanasia support
  • Dermatology and skin conditions
  • Rabbit and small-mammal care

🏷️Keywords

#thoroughExams#friendlyStaff#longTermClients#fairPricing#emergencyFitIns#compassionateEuthanasia#clearExplanations#patientCare#rudeMannerReports#roughHandlingConcerns#phoneNotAnswered#bookingIssues#limitedHours#mixedValuePerception#rabbitExperience#communityCatDesexing

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead and confirm your booking and opening hours, as several reviewers reported difficulty reaching the clinic by phone and limited hours.
  • Ask for an itemised estimate and discuss treatment alternatives upfront if you’re budget‑conscious.
  • If your pet is anxious or you have handling preferences, state them clearly at the start of the consult.
  • Bring prior records and a concise symptom timeline to help with faster diagnosis, especially for same‑day or urgent visits.
  • If you can’t get through by phone, try calling at different times of day or planning well in advance for routine appointments.
📊 **Overall Ratings** - Medical Expertise: 80% satisfied - Service Attitude: 72% satisfied - Convenience: 44% satisfied - Pricing: 80% satisfied - Cleanliness: 65% satisfied - Recommendability: 74% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the vets for being thorough, knowledgeable and taking time to explain things, with several saying they weren’t rushed and felt their concerns were addressed. Many described the staff as friendly, caring and professional, noting compassionate end‑of‑life support and the ability to accommodate urgent or same‑day visits. Long‑term clients mention returning for years, and pricing is often described as fair or competitive. 💬 **Common Feedback & Suggestions** A notable minority reported poor bedside manner, citing rudeness, passive‑aggressive or aggressive behaviour and rough handling of pets, and a few felt dismissed when declining pricier treatment options. Recurrent access issues were raised about phones not being answered, booking mix‑ups and limited opening hours. Opinions on cost are mixed: while many call it affordable, a few felt overcharged or pushed toward expensive options, including one case where a $700 visit didn’t resolve a serious issue later diagnosed as heart failure. One reviewer mentioned their dog contracting a cough after a visit and another noted the clinic looks a bit old, but cleanliness is otherwise rarely discussed. 🏥 **Clinic Specialties** - Soft-tissue surgery (eyelids, desexing, caesareans) - Emergency and same-day care - Routine vaccinations and health checks - End-of-life and euthanasia support - Dermatology and skin conditions - Rabbit and small-mammal care 🏷️ **Tags** #thoroughExams #friendlyStaff #longTermClients #fairPricing #emergencyFitIns #compassionateEuthanasia #clearExplanations #patientCare #rudeMannerReports #roughHandlingConcerns #phoneNotAnswered #bookingIssues #limitedHours #mixedValuePerception #rabbitExperience #communityCatDesexing 🐾 **Tips for Pet Owners** - Call ahead and confirm your booking and opening hours, as several reviewers reported difficulty reaching the clinic by phone and limited hours. - Ask for an itemised estimate and discuss treatment alternatives upfront if you’re budget‑conscious. - If your pet is anxious or you have handling preferences, state them clearly at the start of the consult. - Bring prior records and a concise symptom timeline to help with faster diagnosis, especially for same‑day or urgent visits. - If you can’t get through by phone, try calling at different times of day or planning well in advance for routine appointments.

Contact

Clinic phone
(02) 9606 6988

Opening Hours

MonTueWedThuFriSatSun
08:00〜12:00
08:00〜16:30
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

Eastwood Rd, Rossmore NSW 2557, Australia

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Leppington Veterinary Clinic is at Eastwood Rd, Rossmore NSW 2557. It’s about a 20‑minute walk (around 1.6 km) from Leppington train station; many pet owners may prefer to drive or use a bus planned via Google Maps instead. Street parking is typically available in this suburb—always check local signage and avoid blocking driveways.

They’re open Monday to Friday 8:00 am–4:30 pm and Saturday 8:00 am–12:00 pm, and closed on Sunday. Hours may change on public holidays, so call ahead to confirm before you visit.

You can contact the clinic by phone on (02) 9606 6988. For more information, visit https://www.localvet.com.au/Leppington/.

To book, call the clinic during opening hours, or visit their website to enquire. Because some reviewers reported difficulty getting through by phone and limited hours, try calling at different times and ask the team to confirm your booking.

Consultation fees in Australia aren’t government‑regulated and can vary by clinic, so call the clinic for a current quote. Medicare doesn’t cover pets. If your pet needs a procedure, ask for an itemised written estimate. If after‑hours care is required, fees are typically higher. Consider pet insurance and, if helpful, ask about any payment‑plan options; availability varies by clinic.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.

The clinic provides emergency and same‑day care during opening hours. After‑hours availability isn’t listed, so call ahead to confirm or head to a 24/7 emergency vet hospital if it’s outside their opening times.

Services include soft‑tissue surgery (eyelids, desexing and caesareans), routine vaccinations and health checks, dermatology and skin care, end‑of‑life and euthanasia support, rabbit and small‑mammal care, and urgent/same‑day attention.

Yes—rabbits and small mammals are seen here. If you have another exotic species, call ahead to confirm whether they can help or refer you.

Pet owners rate the clinic 4.2/5 from 182 reviews. Many praise thorough, unhurried exams, clear explanations, friendly and caring staff, compassionate end‑of‑life support, and fair or competitive pricing, with some noting urgent or same‑day visits were accommodated. Feedback from a minority mentions poor bedside manner or rough handling, difficulty reaching the clinic by phone, booking mix‑ups, limited hours, and mixed value perceptions; one owner reported a dog cough after a visit and another felt the clinic looks a bit old, though cleanliness concerns are uncommon.

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Last updated: 22 June 2026