4.2
17 reviews
1a/312 The Entrance Rd, Erina NSW 2250, Australia
#compassionateCare#friendlyStaff#skilledVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, patient approach and the way staff take extra time to make nervous pets comfortable, often using a clear, low‑stress handling style. Many highlighted thorough examinations, accurate diagnoses and strong outcomes, including lifesaving care for a very sick bird and an injured stray dog. Reviewers also noted helpful communication, practical advice, and supportive care through difficult moments such as senior pet issues and end‑of‑life decisions.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive; a few raised cost concerns, citing high consultation fees and a particularly expensive quote for at‑home euthanasia, while others felt pricing was fair or more affordable than elsewhere. One reviewer reported a serious post‑operative complication with poor follow‑up communication. Apart from these, there were occasional light‑hearted complaints from a pet ‘about treats’, and little consistent criticism of access or wait times.
🏥Clinic Specialties
- Fear‑free and low‑stress handling
- Avian medicine and rabbit care
- Emergency and urgent care for travellers
- Puppy preschool and early training
- Compassionate end‑of‑life support
- Wildlife triage and rescue assistance
🏷️Keywords
#compassionateCare#fearFreeHandling#thoroughExams#clearCommunication#patientWithAnxiousPets#highlyRecommended#sameDayAppointments#travelFriendly#costConcerns#fairPricing#endOfLifeSupport#avianAndRabbitCare#wildlifeCare#friendlyStaff#goesAboveAndBeyond#communityTrust
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know—they’re known for gentle, fear‑free handling and will take extra time to settle them.
- For urgent needs or if you’re travelling, call ahead—reviewers were often fitted in the same day.
- Ask for an itemised quote up front, especially for at‑home euthanasia or complex procedures, as pricing feedback was mixed.
- Consider booking their puppy preschool for early socialisation and training support.
- There is good parking reported—arrive a little early to park and help your pet relax before the consult.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Avoca Drive Animal Hospital is at 11 Avoca Dr, Erina NSW 2250, and it’s usually easiest to drive, with street parking available nearby. There isn’t a train/metro/light-rail station within walking distance, so if you’re using public transport, check Google Maps for the nearest bus route. If you’re driving, arrive a little early to find a spot and check local parking signage.
They’re open Monday to Friday 9:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; closed on Sunday. Hours may vary on public holidays—call ahead to confirm.
You can contact Avoca Drive Animal Hospital on (02) 4365 1086 or visit their website at http://www.avocadriveanimalhospital.com.au/.
The simplest way is to call the clinic to book; you can also check their website for any online enquiry or booking options.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary—call the clinic for a current quote. If your pet needs a procedure, ask for an itemised written estimate so you know what’s included. If you require urgent help outside standard hours, be aware that after‑hours fees are typically higher. Pet insurance and payment‑plan services exist in Australia; check your policy and ask the clinic what they accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what’s available at this clinic.
They can assist with urgent cases and same‑day needs—call ahead for advice and availability. For emergencies outside their opening hours, contact them first if possible or head to the nearest 24/7 emergency veterinary hospital.
They’re known for compassionate, low‑stress care and provide: • Fear‑free/low‑stress handling • Avian medicine and rabbit care • Emergency and urgent care for travellers • Puppy preschool and early training • Compassionate end‑of‑life support • Wildlife triage and rescue assistance. Call to confirm service details for your pet’s needs.
Yes—birds and rabbits are specifically mentioned; call to confirm care for other exotic species.
Reviews are very positive, with a 4.8/5.0 rating from about 100 reviews, praising compassionate, patient handling, thorough exams, clear communication and strong outcomes. Some feedback mentioned cost concerns and one report of a post‑op follow‑up issue, but most reviewers highly recommend the clinic.
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Last updated: 22 June 2026