100 reviews
11 Avoca Dr, Erina NSW 2250, Australia
#compassionateCare#fearFreeHandling#thoroughExams+13
What owners report about visiting
3 community reports｜2/5 details added｜Updated 8/12
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team who treat pets as if they were their own. Multiple reviews highlight strong clinical outcomes, including successful cherry eye surgery, two ACL (cruciate) repairs with clear recovery timelines noted, improvement in difficult skin conditions, and safe sedated grooming for a frail senior dog. Thoughtful follow‑ups and compassionate support during end‑of‑life decisions were also mentioned, with several noting reasonable pricing.
💬Common Feedback & Suggestions
Reviews are largely positive, but a couple of long‑term clients reported recent experiences that left them deeply disappointed and said their trust was shattered, without giving specifics. There were few comments about wait times, parking or general facilities, and cleanliness wasn’t mentioned directly. Pricing remarks skewed positive, though only a small number of reviewers discussed costs.
🏥Clinic Specialties
- Orthopaedic cruciate (ACL) repairs
- Cherry eye repair
- Dermatology for skin conditions
- Sedated grooming for elderly or anxious dogs
- Avian consultations and wing clipping advice
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#compassionateCare#friendlyStaff#skilledVets#surgicalSuccess#thoroughAftercare#reasonablePricing#longTermLoyalty#avianCare#sedatedGrooming#endOfLifeSupport#convenientLocation#highlyRecommended#trustConcerns#recentDisappointment#effectiveDermatology#cruciateRepair
Overall Ratings
🐾Tips for Pet Owners
- If your dog needs cruciate (ACL) surgery, plan for follow‑up checks and a recovery that can take up to 12 months based on owner experiences.
- For elderly, anxious or medically fragile pets, ask about sedated grooming to ensure a safe, stress‑reduced groom.
- Bird owners can book avian consults (e.g., wing clipping guidance) as the clinic has seen lorikeets.
- Arrange and attend recommended post‑op follow‑ups; several reviewers found the ongoing checks helpful.
- Ask for a cost estimate upfront—reviewers noted pricing as reasonably priced and good value.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜13:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Toymate Loading Dock
780mTerrigal Dr after, Penrose Cres, Erina NSW 2250, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Petstock Vet Erina is at 1a/312 The Entrance Rd, Erina NSW 2250. As there’s no train, metro or light‑rail station within easy walking distance, driving is usually the easiest option or check Google Maps for the best local bus route. Nearby parking options include the Toymate Loading Dock about a 10‑minute walk away, and there may be signed street parking on surrounding roads—always check local signs.
They’re open Monday to Friday 9:00am–5:00pm and Saturday 9:00am–1:00pm, and closed on Sundays. Hours can vary on public holidays, so call ahead to confirm.
The fastest way is to call (02) 4367 4066. You can also find information via their website: https://www.petstock.com.au/store/petstock-vet-erina-2116?utm_term=plcid_6742605299681091862.
Book by calling the clinic, or visit their website to check for any online booking options and current availability. For urgent needs, call ahead to confirm the earliest time a vet can see your pet.
In Australia, veterinary fees aren’t government‑regulated and vary by clinic and by the care your pet needs, and Medicare does not cover pets. For an accurate, up‑to‑date consultation quote, call the clinic and ask for an itemised written estimate for any procedures or surgery. After‑hours and emergency care (where offered) typically attracts higher fees. If you have pet insurance, ask about on‑the‑spot claims or payment‑plan options that many clinics use; availability varies, so confirm with the team.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Yes—drivers will find parking options nearby; one landmark is the Toymate Loading Dock about a 10‑minute walk away. Street parking may also be available on surrounding roads; check local signage and time limits.
Reviews highlight orthopaedic cruciate (ACL) repairs, cherry eye repair, dermatology for skin conditions, sedated grooming for elderly or anxious dogs, avian consultations and wing‑clipping advice, and compassionate euthanasia and end‑of‑life care.
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Last updated: 22 June 2026