4.4
293 reviews
100 Grose St, Parramatta NSW 2151, Australia
#compassionateCare#friendlyStaff#knowledgeableVets+13
What owners report about visiting
3 community reports｜3/5 details added｜Updated 9/6
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, compassion and patience, with many noting clear, unrushed explanations and plenty of time for questions. Reviews highlight strong clinical outcomes across check-ups, desexing, dental work and complex or senior cases, with thoughtful follow-up calls and updates. Several comments mention reasonable pricing and a clean, well‑organised clinic, and many say they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few minor concerns raised were an isolated booking mix‑up that left one owner without their scheduled appointment, and one reviewer who felt procedures could be pushed unnecessarily. No consistent issues were noted with cleanliness or outcomes, and pricing was mostly described as fair or not money‑hungry.
🏥Clinic Specialties
- Senior and end-of-life care
- Desexing and routine surgery
- Dentistry and dental cleaning
- Rabbit and small mammal care
- Bird triage and care
- Rescue and adoption support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#patientWithSeniors#followUpCalls#reasonablePricing#notMoneyHungry#rescueFriendly#desexingSurgery#dentalCare#rabbitCare#birdCare#cleanClinic#welcomingAtmosphere#bookingIssue
Overall Ratings
🐾Tips for Pet Owners
- Confirm your appointment ahead of time by phone or text to avoid any booking mix‑ups.
- Ask for an itemised estimate and discuss options—staff are transparent about procedures, costs and alternatives.
- If your pet is elderly or palliative, flag this when booking—the team is notably patient and experienced with seniors.
- For surgeries like desexing or dental work, expect clear post‑op instructions and proactive follow‑up calls—plan to be available by phone.
- They see rabbits and can triage birds—mention your species when booking so the team can prepare appropriately.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜12:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Car Park
80m314 Victoria Rd, North Parramatta NSW 2151, Australia
Secure Parking - Entrada, Parramatta Car Park
160m24 Ross St, Parramatta NSW 2150, Australia
Secure Parking - Entrada, Parramatta Car Park
166m20 Victoria Rd, Parramatta NSW 2150, Australia
St Patrick's Carpark
257mVictoria Rd, Parramatta NSW 2150, Australia
Carpark Parramatta Leagues Club
287m1 Eels Pl, Parramatta NSW 2150, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Cottage Animal Hospital is at 16 Ross St, Parramatta NSW 2150. It’s about a 2‑minute walk from Prince Alfred Square light rail stop (approx. 196 m) and around 3 minutes from Fennell Street light rail. If you’re driving, nearby parking includes Secure Parking – Entrada, Parramatta Car Park (about 2 minutes’ walk), another Entrada car park (~2 minutes), and a small car park roughly 1 minute away.
They’re open Mon 8am–6pm, Tue 8am–6pm, Wed 8am–6pm, Thu 9am–6pm, Fri 9am–6pm, Sat 9am–12pm, and closed on Sunday. Hours may change on public holidays—call ahead to confirm.
Call (02) 9890 7220 or visit http://www.cottageanimalhospital.com.au/ for information and updates.
To book, please call the clinic directly. You can also check their website for current information, and consider confirming your appointment ahead of time to avoid any booking mix‑ups.
Consultation fees vary by clinic in Australia, aren’t government‑regulated, and Medicare doesn’t cover pets. For the most accurate price, call the clinic for a current quote, and ask for an itemised written estimate for any procedures or surgery. If you have pet insurance, ask how claims are handled; some owners also use payment‑plan options (e.g. VetPay, Afterpay, GapOnly), but availability varies by clinic.
Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go payments (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—there are paid car parks close by, including Secure Parking – Entrada, Parramatta Car Park (about a 2‑minute walk), another Entrada car park (~2 minutes), and a small car park roughly 1 minute from the clinic.
They provide senior and end‑of‑life care, desexing and routine surgery, dentistry and dental cleaning, rabbit and small mammal care, bird triage and care, and rescue/adoption support.
Yes—they see rabbits and small mammals, and can triage birds. Mention your pet’s species when booking so the team can prepare appropriately.
Pet owners rate the clinic 4.8/5 from 121 reviews, praising the team’s warmth, compassion and clear, unhurried explanations, with strong outcomes across check‑ups, desexing, dental work and senior/complex cases, plus thoughtful follow‑up calls and a clean, well‑organised clinic. A few noted an isolated booking mix‑up and one concern about procedures feeling unnecessary, but pricing was often described as reasonable and not money‑hungry.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Last updated: 22 June 2026