397 reviews
6 Leonard St, Hornsby NSW 2077, Australia
#compassionateCare#knowledgeableVets#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, caring team and clear communication, noting thorough check-ups and vets who go above and beyond. Many cat owners highlighted how calm their cats were here and shared strong outcomes, including a cat saved when very unwell and accurate diagnoses (e.g., FIP) with supportive follow-up. Several mentioned great handling of anxious dogs and helpful nurses, plus positive experiences with preventive care, surgery, and vaccinations. A few also appreciated the online booking and found the membership program good value.
💬Common Feedback & Suggestions
While most feedback is positive, there were some concerns about customer service, including a few reports of rudeness or upsetting communication. Appointment availability and opening hours were an issue for some, with difficulty securing bookings at times. Pricing experiences were mixed: some reported good value through the care plan, while others felt overcharged or confused by advertised membership benefits. A couple of owners were disappointed when simple, expected quick visits (e.g., recurring ear issues) felt more involved or costly than at their usual vet.
🏥Clinic Specialties
- Feline medicine and senior cat care
- FIP assessment and care guidance
- Dentistry and dental issues
- Desexing and routine surgery
- Fear-free handling for anxious pets
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExams#felineFriendly#anxiousPetsHandledWell#clearCommunication#friendlyStaff#onlineBooking#membershipSavings#pricingConcerns#overchargingComplaints#appointmentAvailabilityIssues#rudeStaffReports#recommendable#cleanAndSpacious
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and check the clinic’s listed opening hours, as a few owners reported difficulty getting appointments at certain times.
- If you’re considering the Healthy Pets Plus program, confirm inclusions (e.g., vaccinations and visit types) to avoid confusion and ensure it suits your needs.
- For anxious pets or cats, let the team know your pet’s behaviour history and ask about calm, fear-free handling or friendly visits that can help reduce stress.
- Use the online booking system for convenience and to secure preferred times and vets.
- Request an itemised estimate before treatment, especially for repeat issues, so costs and consult requirements are clear.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Entry via Hunter Lane, Unit 4/6-18 Bridge Rd, Hornsby NSW 2077, Australia
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Parking
Park&Ride - Hornsby
437mJersey St, Hornsby NSW 2077, Australia
Hornsby Station
470m17 George St, Hornsby NSW 2077, Australia
Hornsby Station
508m2 Jersey St, Hornsby NSW 2077, Australia
Commuter Car Park
515mJersey St, Hornsby NSW 2077, Australia
Burdett Street outdoor Car Park
528mBurdett St, Hornsby NSW 2077, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Hornsby is at Entry via Hunter Lane, Unit 4/6-18 Bridge Rd, Hornsby NSW 2077. It’s about an 8-minute walk from Hornsby train station, and Asquith train station is roughly a 15-minute walk. If you’re driving, nearby parking options include Park&Ride - Hornsby (about a 5-minute walk) and the Hornsby Station car parks (around a 6-minute walk).
Greencross Vets Hornsby is open Monday 9:00am–5:00pm, and Tuesday–Thursday 9:00am–6:00pm. Check their website for the latest updates and any changes on Fridays/weekends or public holidays.
You can contact Greencross Vets Hornsby on (02) 8914 3501. You can also visit their website for more information: https://www.greencrossvets.com.au/vets/hornsby/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=hornsby
You can book online via their website or call to arrange an appointment. Booking ahead is recommended, especially if you need a specific time or vet.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so call the clinic for a current quote. Medicare doesn’t cover pets in Australia, and prices can differ depending on the visit and any tests or treatments. For procedures, ask for an itemised written estimate. If you have pet insurance or are considering payment‑plan options (e.g., VetPay, Afterpay, GapOnly claims), enquire what’s available and how claims are handled.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts before your visit.
Yes—parking is available nearby, including Park&Ride - Hornsby (about a 5‑minute walk) and Hornsby Station car parks (around a 6‑minute walk).
They focus on feline medicine and senior cat care, FIP assessment and care guidance, dentistry and dental issues, desexing and routine surgery, fear‑free handling for anxious pets, and preventive care and vaccinations.
Yes—reviews highlight a calm, feline‑friendly approach, with vets experienced in feline medicine and gentle, fear‑free handling that helps keep cats relaxed during visits.
Pet owners rate the clinic 4.5/5.0 (52 reviews), praising the kind, caring team, thorough check‑ups, clear communication, and great outcomes—especially for cats and anxious pets. Some feedback mentions occasional rudeness, difficulty getting preferred appointment times, and mixed experiences with pricing and membership value.
Map
Clinic Address
Entry via Hunter Lane, Unit 4/6-18 Bridge Rd, Hornsby NSW 2077, Australia
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Last updated: 22 June 2026