355 reviews
193 High St, Willoughby NSW 2068, Australia
#compassionateCare#clearCommunication#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and patient, with clear explanations and thorough examinations. Many noted excellent handling of nervous or reactive pets, thoughtful follow‑up calls, and a genuine interest in pets’ wellbeing. Long‑term clients (spanning decades) highlighted consistent professionalism and trust, and several mentioned helpful triage for urgent issues and great grooming on site.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few minor points came up: one person found the online booking less reliable and suggested calling instead, and there was an isolated lost booking that was still accommodated quickly. Pricing was generally seen as fair and not pushy, though one reviewer felt vaccinations were a bit more expensive. One wildlife rescuer raised concerns about the clinic’s assessment of wildlife for release, which was an outlier compared with routine pet care feedback.
🏥Clinic Specialties
- Grooming services
- Dentistry and dental surgery
- Diabetes management for dogs and cats
- Low‑stress handling for anxious or reactive pets
- Cat boarding services
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#gentleHandling#nervousPetsWelcome#followUpCalls#friendlyReception#accommodatesUrgentCases#easyParking#reasonablePricing#avoidsOverservicing#onlineBookingIssues#popularGrooming#longTermClients#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Call to book appointments rather than relying on the online system, which a reviewer found less reliable.
- If your pet is anxious or reactive, let the team know in advance—they use gentle, low‑stress handling and treats.
- For urgent problems, phone ahead; they’ve been praised for quick triage and squeezing pets in, with referral when needed.
- Discuss treatment and cost options—they’re transparent, won’t oversell, and can suggest budget‑friendly approaches.
- Grooming slots book out quickly, so reserve ahead if you want same‑day vet backup with your groom.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Vivid Vapors"
412m131 Sydney St, North Willoughby NSW 2068, Australia
Signature Appliances - Off Street Parking
557m25 Penshurst St, Willoughby NSW 2068, Australia
Happy paw back parking
769m53 Neridah St, Chatswood NSW 2067, Australia
Chatswood Place
782m260 Victoria Ave, Chatswood NSW 2067, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Chatswood Veterinary Clinic is at 80 Sydney St, Willoughby NSW 2067. It’s about a 16‑minute walk from Artarmon train station and roughly a 16‑minute walk from Chatswood metro station. If you’re driving, nearby parking options include Vivid Vapors (about a 5‑minute walk) and Signature Appliances – Off Street Parking (about a 7‑minute walk), with additional street parking in the area.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm; closed on Sundays.
Call (02) 9411 6547 or visit https://www.chatswoodvet.com.au/ for more information and enquiries.
You can book by calling the clinic or requesting an appointment via their website at https://www.chatswoodvet.com.au/. Reviewers noted the online system can be less reliable at times, so calling is a good way to confirm your booking, especially for urgent visits.
Consultation fees vary by clinic in Australia, there is no government‑published fee schedule, and Medicare does not cover pets, so please call the clinic for their current consult fee. For any procedure or surgery, ask for an itemised written estimate. If you have pet insurance, ask your insurer about claim options; some clinics offer gap claims or payment plans (e.g. VetPay, Afterpay, GapOnly), but availability varies—check with the clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—owners mention parking is easy, and nearby options include Vivid Vapors (about a 5‑minute walk), Signature Appliances – Off Street Parking (about a 7‑minute walk), and Happy paw back parking (about a 10‑minute walk), plus local street parking.
Services highlighted by pet owners include grooming, dentistry and dental surgery, diabetes management for dogs and cats, low‑stress handling for anxious or reactive pets, and cat boarding.
Pet owners rate it 4.9 out of 5 (295 reviews), praising caring, gentle and patient vets and nurses, clear explanations, thorough exams, great handling of nervous pets, thoughtful follow‑up calls, and popular on‑site grooming; long‑term clients report consistent professionalism and helpful triage for urgent issues. Minor feedback mentioned an occasionally unreliable online booking (calling worked better), one lost booking that was promptly accommodated, pricing generally seen as fair with one note about vaccinations being pricier, and an isolated wildlife‑care concern unrelated to routine pet visits.
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Last updated: 22 June 2026