277 reviews
5/21 Carter Rd, Menai NSW 2234, Australia
#compassionateCare#fairPricing#noUpselling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, friendliness and clear communication. Many highlight thorough exams, detailed explanations and patient, low‑stress handling of nervous pets, with several noting great outcomes after urgent issues and routine care. Same‑day appointments and helpful reception/nursing support came up often, as did fair pricing and assistance when budgets were tight. Several reviewers said they would highly recommend the clinic and keep returning.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with very few concerns raised. One reviewer reported a poor experience with a particular vet, but this was an isolated comment among many compliments. Specifics like cleanliness, parking and wait times were rarely mentioned, so expectations on those points are less clear from the feedback.
🏥Clinic Specialties
- Preventive care and vaccinations
- Dental checks and oral health
- Low‑stress handling for anxious pets
- Minor procedures and urgent care
- Compassionate end‑of‑life care
- Cat boarding services
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#patientWithAnxiousPets#sameDayAppointments#fairPricing#highlyRecommended#detailedExplanations#emergencyHelp#receptionExcellence#gentleHandling#catFriendly#endOfLifeSupport#helpfulNurses#trustworthyTeam
Overall Ratings
🐾Tips for Pet Owners
- Call ahead—same‑day appointments were available for several reviewers, especially for urgent issues.
- If your pet is anxious, mention it when booking; the team has scheduled longer, calmer visits to reduce stress.
- Ask about free or low‑cost dental checks and other preventive options mentioned by reviewers.
- Discuss budget and treatment alternatives openly; reviewers noted the clinic worked with them when specialist care wasn’t affordable.
- Consider their cat boarding service if you need short‑term care while away.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop 13, Menai Metro, 72-80 Allison Cres, Menai NSW 2234, Australia
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Allison Crescent Veterinary Hospital is at Shop 13, Menai Metro, 72–80 Allison Cres, Menai NSW 2234. It’s about an 8-minute walk from the Menai Ambulance Station bus stop on Menai Rd. If you’re driving, street parking is typically available in Menai—check local signage before you park.
Allison Crescent Veterinary Hospital is open Monday to Friday, 9:00 am to 5:00 pm. Call ahead to confirm hours around public holidays.
Call (02) 9543 5843. You can also visit their website: https://www.allisoncrescentvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
You can book by calling the clinic or enquiring via their website. Reviewers noted same-day appointments were sometimes available for urgent issues, so call early if your pet needs prompt care, and mention if your pet is anxious so the team can plan a low-stress visit.
Consultation fees vary between Australian vet clinics and aren’t government regulated, and Medicare doesn’t cover pets. For the most up-to-date fee, call the clinic for a quote, and ask for an itemised written estimate for any procedure or treatment being recommended. Many owners use pet insurance or third‑party payment options in Australia; availability varies by clinic, so ask what’s supported.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Options vary by clinic, so call ahead to confirm what this clinic accepts.
The clinic offers preventive care and vaccinations, dental checks and oral health, low‑stress handling for anxious pets, minor procedures and urgent care, compassionate end‑of‑life care, and cat boarding services.
Pet owners rate the clinic 4.9 out of 5 from 68 reviews. Feedback praises the team’s compassion, friendliness and clear communication, with thorough exams, gentle handling of nervous pets, helpful reception/nursing support, fair pricing and reports of same‑day help for urgent issues; negative comments were rare and isolated.
Map
Clinic Address
Shop 13, Menai Metro, 72-80 Allison Cres, Menai NSW 2234, Australia
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Last updated: 22 June 2026