2,643 reviews
1 Richardson Pl, North Ryde NSW 2113, Australia
#compassionateCare#clearCommunication#regularUpdates+13
Macquarie Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill and outcomes, especially around orthopaedic procedures like TPLO repairs, complex medical workups, and dental care. Many highlighted the team’s genuine compassion, gentle handling of anxious pets (including cats and greyhounds), and clear, thorough explanations with regular updates during procedures and recovery. Reviewers also appreciated being fitted in quickly and the long-term continuity of care that keeps them returning for years.
💬Common Feedback & Suggestions
A minority of reviews raised concerns about pricing, including high fees, consult add‑ons and perceived upselling, although others felt costs were reasonable and transparently discussed. Some noted admin issues such as brusque reception interactions, record mix‑ups, or difficulty booking/early closing on one occasion, plus isolated comments about odours or tricky parking. There were a few reports alleging misdiagnosis or unnecessary tests, but these were outweighed by many positive outcomes and recommendations overall.
🏥Clinic Specialties
- Orthopaedic surgery (TPLOs, tendonectomy, cruciate/hip repairs)
- Dentistry and dental extractions/cleans
- Greyhound medicine and handling
- Internal medicine for complex cases (e.g. PLE, kidney/urinary issues)
- Oncology care (e.g. osteosarcoma treatment)
- Emergency and urgent care
🏷️Keywords
#compassionateCare#knowledgeableVets#fearFreeHandling#greyhoundExpertise#orthopedicSurgery#dentalCare#clearCommunication#patientWithAnxiousPets#followUpUpdates#emergencyFitIns#longTermClients#pricingConcerns#adminIssues#cleanFacility#catFriendly
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, ask for fear‑free handling and discuss pre‑visit calming options; reviewers mentioned blankets, treats and floor exams helping a lot.
- For surgery or dental work, request a written estimate and updates during the day; several reviewers received clear costings and post‑procedure calls.
- Call ahead for urgent cases—many reviewers were fitted in at short notice, and some noted weekend availability.
- If you have a sighthound, request a vet experienced with greyhounds to tailor handling and treatment.
- Allow a little extra time for parking and check‑in, as a few reviewers mentioned parking and admin can occasionally be busy.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 08:00〜20:00 | |||||||
| 09:00〜13:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Bike Rack
215mMacquarie Park NSW 2113, Australia
Secure bike parking
270m45 Waterloo Rd, Macquarie Park NSW 2113, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Macquarie Veterinary Hospital is at 384 Lane Cove Rd, North Ryde NSW 2113. The closest public transport is Macquarie Park metro station, about a 3‑minute walk (approx. 211 m), with Macquarie University metro around a 16‑minute walk (about 1.3 km). If you’re driving, it’s on Lane Cove Rd; street parking is available nearby and can be busy at times, so allow a little extra time. There are bike racks a few minutes’ walk away if you’re cycling.
They’re open Monday to Friday 8:00 am–8:00 pm (Wednesday until 7:00 pm), Saturday 9:00 am–5:00 pm, and Sunday 9:00 am–1:00 pm.
- Monday: 8:00 am–8:00 pm
- Tuesday: 8:00 am–8:00 pm
- Wednesday: 8:00 am–7:00 pm
- Thursday: 8:00 am–8:00 pm
- Friday: 8:00 am–8:00 pm
- Saturday: 9:00 am–5:00 pm
- Sunday: 9:00 am–1:00 pm
You can phone Macquarie Veterinary Hospital on (02) 9888 1833 or visit their website at http://macquarievets.com.au/.
To book, call the clinic or visit http://macquarievets.com.au/ to check booking options. For urgent cases, call ahead so the team can advise and try to fit you in.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare does not cover pets. For the current consultation fee, please call the clinic. For any procedure, ask for an itemised written estimate. If you need after‑hours emergency care, be aware fees are typically higher. Consider pet insurance and ask about any payment‑plan or gap‑claim options that may be available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
They provide emergency and urgent care and reviewers noted pets were often fitted in at short notice during opening hours. For problems outside the posted hours, call ahead for advice or seek a 24/7 emergency hospital.
They offer orthopaedic surgery (including TPLOs and cruciate/hip repairs), dentistry (cleans and extractions), greyhound medicine and handling, internal medicine for complex cases (e.g. PLE, kidney/urinary issues), oncology care (e.g. osteosarcoma treatment), and emergency/urgent care.
Yes, many owners report cat‑friendly, fear‑free handling with gentle exams, blankets and treats that help anxious cats. If your cat is nervous, ask about pre‑visit calming options and quiet handling.
Pet owners rate Macquarie Veterinary Hospital 4.6/5 from 381 reviews, praising skilled vets, successful orthopaedic and dental outcomes, compassionate care and clear communication with updates. Some feedback mentions pricing concerns, occasional admin issues and parking being tricky at times, but overall recommendations are strong.
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Last updated: 22 June 2026