592 reviews
26 Rooty Hill Rd S, Rooty Hill NSW 2766, Australia
#compassionateCare#longTermClients#affordablePricing+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, clear communication and thorough, hands‑on care. Many mentioned life‑saving interventions and successful surgeries, gentle handling of nervous pets, and thoughtful end‑of‑life support. The walk‑in, no‑appointment model and the team’s habit of explaining options with pros, cons and costs were called out often, as were fair, affordable prices. Long‑term loyalty spanning decades was a recurring theme.
💬Common Feedback & Suggestions
Most concerns related to the walk‑in system leading to long waits at busy times, with a few complaints about queue management and perceived preference for regulars. A small number of reviews reported rude interactions or poor bedside manner, and there were isolated allegations of misdiagnosis. A couple of reviewers said they were turned away with critical or stray cases, and one person wished fees had been quoted before proceeding. Overall, feedback was strongly positive, with these issues appearing in a clear minority of comments.
🏥Clinic Specialties
- Walk-in urgent care and emergencies
- Soft-tissue and emergency surgery
- Orthopaedic procedures (knee surgery)
- Dentistry and dental extractions
- End-of-life and euthanasia care
- Avian and small‑mammal care
🏷️Keywords
#walkInClinic#noAppointmentsNeeded#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#affordablePricing#upfrontEstimates#emergencyCare#surgeryCapabilities#endOfLifeSupport#loyalClients#longWaits#busyAtPeakTimes#queueManagementIssues#acceptsLostPets
Overall Ratings
🐾Tips for Pet Owners
- Arrive early—being a walk‑in clinic, it gets very busy, especially on weekends.
- Plan for possible waits; bring your pet’s carrier/leash and some water or treats to keep them comfortable.
- Ask for an upfront estimate and discuss treatment options—they’re good at outlining pros, cons and costs.
- If you have an emergency or are coming after hours, phone ahead to confirm they can take your case.
- Use the on‑site driveway parking and take it slow, as the entry can be a bit bumpy.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:30 | |||||||
| 16:30〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Woodstock Animal Hospital is at 392 Woodstock Ave, Rooty Hill NSW 2766, and it’s about a 19‑minute walk from Mount Druitt train station (train) or a short drive with street parking nearby. If you’re taking public transport, walk from Mount Druitt station; if you’re driving, there’s an on‑site driveway entrance (take it slow as the entry can be bumpy) and typical street parking on Woodstock Ave and surrounding streets—always check local signage.
They’re open Monday to Friday 9:00–11:30 and 16:30–18:30, and Saturday 9:00–11:30; closed Sunday.
You can contact Woodstock Animal Hospital on (02) 9625 0981.
You don’t need an appointment—Woodstock Animal Hospital operates as a walk‑in clinic during opening hours. Arrive early as it can get busy and waits are possible, especially on weekends. For surgeries or specific procedures, speak with the team in person to plan next steps, and for emergencies or after‑hours, call ahead to confirm they can take your case.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so call Woodstock Animal Hospital for a current quote. Medicare does not cover pets. If your pet needs a procedure, ask for an itemised written estimate before treatment. If you’re seen after hours, fees are typically higher. Pet insurance may help with eligible claims, and some clinics offer gap claims or payment‑plan options; ask what’s available and any requirements when you call.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what Woodstock Animal Hospital accepts. Some clinics also support pet‑insurance gap claims or payment plans (e.g., VetPay, Afterpay), so ask about options if you need them.
Yes—Woodstock Animal Hospital provides walk‑in urgent care and emergencies during opening hours; for after‑hours availability, call ahead to confirm. If they’re closed, seek a 24/7 emergency vet hospital.
They offer walk‑in urgent care and emergencies, soft‑tissue and emergency surgery, orthopaedic procedures (including knee surgery), dentistry and dental extractions, end‑of‑life and euthanasia care, and avian and small‑mammal care.
Yes—Woodstock Animal Hospital treats exotic pets such as birds and small mammals. If your pet is a different species, call ahead to check availability.
Pet owners rate Woodstock Animal Hospital 4.8/5 (412 Google reviews). Reviewers praise the compassionate vets and nurses, clear communication, thorough hands‑on care, fair pricing, and strong surgical outcomes, with many loyal long‑term clients. Some note long waits due to the walk‑in system and occasional concerns about queue management or bedside manner, but overall feedback is strongly positive.
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Last updated: 22 June 2026