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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, calm and communicative, clearly explaining diagnoses and options. Many highlighted swift access to appointments and responsive after‑hours help that saved pets in emergencies such as snakebites, tick paralysis and injuries, with fair, not‑overpriced fees and no upselling. Gentle handling of anxious pets, successful surgeries and helpful follow‑up calls were also common themes.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a minority reported issues. Some mentioned brusque or rude reception interactions, very brief consults or confusing communication, and inconsistent after‑hours availability unless you ring ahead. A few comments raised concerns about waiting‑area cleanliness/odours and limited separation for cats. There are also isolated but serious complaints about care outcomes and peri‑operative pain management.
🏥Clinic Specialties
- Snakebite and tick paralysis emergencies
- Soft tissue surgery and wound repair
- Dentistry and dental extractions
- Low‑stress handling for anxious pets
- Multi‑species care (cats, dogs, birds, small livestock)
- Compassionate euthanasia and end‑of‑life support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after‑hours needs, call ahead to confirm availability and staff support before arriving.
- If your pet is anxious, let the team know—reviews note gentle, low‑stress handling and in some cases owners were allowed to stay until sedation for procedures.
- Ask for an itemised estimate—many customers found pricing reasonable or cheaper than elsewhere, and some concessions are available.
- Cat owners with nervous pets may wish to wait in the car or request a quick room placement due to limited separation from dogs in the waiting area.
- Bring your insurance details but plan to pay at the visit; GapOnly processing was not available according to one reviewer.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:30〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Vets Sale is located at 36 Cunninghame St, Sale VIC 3850. As there’s no train or light-rail station within easy walking distance, most pet owners drive; street parking is usually available nearby (check local signage). If you’re using public transport, use Google Maps to find the nearest bus route and stops to Cunninghame Street.
The Vets Sale is open Monday 8:00am–5:00pm, Tuesday–Thursday 8:00am–6:00pm, Friday 8:00am–5:00pm, and Saturday 8:30am–12:00pm; it’s closed on Sunday.
You can call The Vets Sale on (03) 5143 0577 or visit their website at https://www.vetsale.com.au/ for more information.
To book an appointment, call the clinic during opening hours; you can also visit their website for service information and updates. For urgent or after‑hours needs, call ahead to confirm availability before you travel.
Veterinary fees in Australia aren’t regulated and can vary by clinic and the care your pet needs, and Medicare doesn’t cover pets. For the most up‑to‑date consultation price, call the clinic and request an itemised written estimate for any procedures. If you need after‑hours or emergency care, be aware that fees are typically higher. Pet insurance may help with costs, and some clinics offer gap claims or payment plans—ask what options are available to you.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Reviews mention responsive after‑hours help and life‑saving emergency care (including snakebites and tick paralysis), but availability can vary, so call ahead to confirm support before arriving.
Yes—street parking is typically available around 36 Cunninghame St in Sale; please check local signage for time limits or restrictions.
Based on recent feedback and clinic information, services highlighted include snakebite and tick paralysis emergencies, soft tissue surgery and wound repair, dentistry and dental extractions, low‑stress handling for anxious pets, multi‑species care (cats, dogs, birds, small livestock), and compassionate euthanasia with end‑of‑life support.
The Vets Sale is well‑reviewed with a 4.5/5.0 rating from 193 reviews, with owners praising caring, communicative vets and nurses, swift appointments, fair pricing without upselling, and effective emergency care. Some feedback notes occasional brusque reception interactions, brief consults or confusing communication, inconsistent after‑hours availability unless you ring ahead, and waiting‑area cleanliness/odour concerns.
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