254 reviews
2/7 Industrial Avenue, Yeppoon QLD 4703
#compassionateCare#friendlyStaff#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate team and clear communication, noting they never felt rushed and were kept informed. Many highlighted being fitted in at short notice and thorough consultations that left them reassured, along with considerate end-of-life support including paw/nose prints, cards and small keepsakes. Surgical and dental outcomes (such as cruciate repairs and tooth extractions/cleans) and help with injuries and allergic reactions were frequently called out, with several mentioning fair pricing and calling this the best vet locally.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The only notable concern came from a single reviewer who felt a mobility issue was misdiagnosed and that imaging wasn’t suggested until a second opinion elsewhere. Beyond that, few comments addressed the facility environment or parking/wait times, so expectations there are less clear.
🏥Clinic Specialties
- Compassionate end-of-life and euthanasia care
- Cruciate ligament and orthopaedic surgery
- Dentistry and dental extractions
- Same-day urgent appointments and injury care
- Feline grooming and coat clipping
- Chronic disease management (e.g., Cushing’s)
🏷️Keywords
#compassionateCare#clearCommunication#friendlyStaff#patientHandling#thoroughExams#endOfLifeSupport#memorialKeepsakes#quickAppointments#urgentCare#skilledSurgery#orthopedicExpertise#dentalCare#fairPricing#costConsciousOptions#supportiveReception#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if your pet needs urgent attention; reviewers were often seen the same day, even when the books were full.
- If your pet is anxious or fearful, mention it when booking—the team is noted for gentle reassurance and patience.
- For end-of-life visits, ask about memorial options like paw or nose prints and keepsakes; staff provide unhurried, compassionate support.
- Long-haired cats can be clipped very well here—consider booking before summer to secure a spot.
- Discuss treatment and cost options; vets here explain procedures clearly and are open to cost-conscious approaches when appropriate.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 08:30〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Keppel Bay Plaza, Queen St Pixkup point
383m64/76 James St, Yeppoon QLD 4703, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Acacia Veterinary Surgery is at 40 Normanby Street, Yeppoon QLD 4703. As there’s no train, metro or light rail within easy walking distance, driving is usually simplest. A handy option is the car park at Keppel Bay Plaza on Queen St, about a 5-minute walk from the clinic. Otherwise, check Google Maps for the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–5:30 pm and Saturday 8:30 am–12:00 pm, and closed on Sundays.
Call (07) 4939 5988. You can also visit their website for information: https://www.acaciavet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb, or drop by the clinic at 40 Normanby Street, Yeppoon QLD 4703.
To book, call the clinic during opening hours; for urgent cases, call ahead as pets are often fitted in the same day when possible. You can also visit their website for clinic information before your visit.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and by your pet’s needs, so it’s best to call the clinic for a current consultation quote. For any procedure or surgery, ask for an itemised written estimate so you understand all costs. If you have pet insurance or prefer payment-plan options (such as GapOnly claims, VetPay or Afterpay), ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
They provide same-day urgent appointments during opening hours when possible, but after-hours availability isn’t listed. If your pet needs help outside these hours, call for guidance; if you can’t get through, search Google Maps for the nearest 24/7 emergency vet.
Yes—parking is available at Keppel Bay Plaza on Queen St, about a 5-minute walk from the clinic.
They’re noted for compassionate end-of-life and euthanasia care, cruciate ligament and orthopaedic surgery, dentistry and extractions, same-day urgent care and injury management, feline grooming and coat clipping, and chronic disease management (e.g. Cushing’s).
Pet owners rate the clinic 4.7 out of 5 (31 reviews), praising the warm, compassionate team, clear communication and thorough, unhurried consultations. Reviews highlight being fitted in at short notice, considerate end-of-life support with keepsakes, good outcomes after surgery and dental work, and fair pricing; one reviewer felt a mobility issue was initially misdiagnosed.
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Last updated: 30 June 2026