31 reviews
40 Normanby Street, Yeppoon QLD 4703
#compassionateCare#clearCommunication#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being kind, gentle and exceptionally thorough, with clear explanations and time given to answer questions. Many noted excellent outcomes and attentive care across routine work and emergencies, as well as compassionate end‑of‑life support and follow‑up. People also highlighted prompt or same‑day appointments, easy online booking, and a welcoming front desk. Long‑term clients repeatedly said they wouldn’t go anywhere else and strongly recommend the clinic.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few concerns mentioned include occasional difficulty securing an appointment during busy periods, a crowded waiting room at times, and isolated experiences of brusque phone manner or strict payment expectations. One older review criticised grooming quality, and another during COVID‑era restrictions described an unsatisfactory client experience. These were rare exceptions in an otherwise glowing set of comments.
🏥Clinic Specialties
- Emergency and critical care
- End-of-life and palliative care
- Puppy preschool and socialisation
- Dentistry and dental procedures
- Desexing and routine surgery
- Wildlife triage and care
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#thoroughExams#clearCommunication#promptAppointments#emergencyAccommodations#endOfLifeSupport#fairPricing#longTermClients#onlineBooking#cleanClinic#calmingEnvironment#crowdedWaitingRoom#paymentPolicyConcerns#groomingQualityConcerns
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits, as the clinic can book out at busy times; for urgent issues, call early as they often fit in emergencies.
- Use the online booking option for convenience when you’re passing through or need a prompt appointment.
- If your pet is anxious, let the team know—they use gentle handling, treats and a calming environment to help.
- Discuss treatment options and costs up front; staff are transparent and mindful of budgets.
- Arrive a little early if you prefer a quieter spot, as the waiting room can get crowded at peak times.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:30 | |||||||
| 08:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Car Park - Bunnings Yeppoon
489m1 Homemaker Dr, Yeppoon QLD 4703, Australia
Keppel Bay Plaza, Queen St Pixkup point
781m64/76 James St, Yeppoon QLD 4703, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Yeppoon Veterinary Surgery is at 2/7 Industrial Avenue, Yeppoon QLD 4703. There’s no train or light-rail station within walking distance, so driving is usually easiest. Nearby parking includes the Bunnings Yeppoon car park (about a 6‑minute walk, ~489 m) and Keppel Bay Plaza (about a 10‑minute walk, ~781 m). If you’re using public transport, check Google Maps for the best local bus route.
They’re open Monday to Friday 8:00 am–5:30 pm and Saturday 8:00 am–12:30 pm, and closed on Sunday.
Call (07) 4939 8300 or visit https://yeppoonvetsurgery.com.au/ for information and updates.
You can book online via their website or call the clinic to make an appointment. For urgent problems, call early so they can try to fit you in, and for routine visits it’s best to book ahead as they can be busy at peak times.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current quote, and ask for an itemised written estimate for any procedures. If you require after‑hours care, fees are typically higher. Pet insurance and payment‑plan options (e.g. VetPay, Afterpay, GapOnly) may help with costs—availability varies by clinic, so ask when booking.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
They provide emergency and critical care and can assist with urgent cases during opening hours—call ahead so the team can prepare. After‑hours availability isn’t listed; call first, and if it’s outside hours use Google Maps to find the nearest 24/7 emergency vet in the Rockhampton/Yeppoon area.
Yes—parking is available nearby at the Bunnings Yeppoon car park (about a 6‑minute walk, ~489 m) and at Keppel Bay Plaza (about a 10‑minute walk, ~781 m).
Services noted include emergency and critical care; end‑of‑life and palliative care; puppy preschool and socialisation; dentistry and dental procedures; desexing and routine surgery; and wildlife triage and care.
Pet owners rate Yeppoon Veterinary Surgery 4.8/5.0 from 254 reviews. Feedback praises kind, gentle and thorough vets and nurses, clear explanations, prompt or same‑day appointments, attentive follow‑up, a welcoming front desk and compassionate end‑of‑life support. A small number mention difficulty booking at busy times, a crowded waiting room on occasion, and isolated concerns about phone manner or strict payment expectations.
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Last updated: 30 June 2026