174 reviews
5 Drayton Street, Dalby QLD 4405
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team who listen, explain clearly and help put both pets and people at ease. Many mentioned gentle handling, treats and compassion (including at difficult end‑of‑life moments), plus great follow‑up. Reviewers also appreciated being fitted in at short notice or while travelling, easy appointment-making with parking out the back, a clean, well‑equipped clinic and pricing often described as reasonable or affordable.
💬Common Feedback & Suggestions
A few reviews raised pricing concerns, including higher-than-expected costs for products or grooming and one instance of being charged more than the quote. There were isolated service issues such as a receptionist error with a vaccination certificate and blame shifting, a rude interaction in the retail area, and one report of a sick dog not being treated. Grooming feedback was mixed, with one owner unhappy with a haircut and another surprised when FNAs were done despite expecting otherwise. Overall, feedback was largely positive with these issues appearing infrequently.
🏥Clinic Specialties
- Preventive health checks and vaccinations
- Compassionate euthanasia and end‑of‑life support
- Grooming and hydrobath services
- Puppy preschool and early training
- Wildlife triage and carer liaison
- Low‑stress handling and nail trims without sedation
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#gentleWithPets#followUpCare#endOfLifeSupport#easyAppointments#fitsInTravellers#ampleParking#cleanClinic#reasonablePricing#pricingConcerns#groomingServices#petShopOnsite#wildlifeSupport#helpfulReception
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if you need a same‑day visit or are travelling—reviewers say they’re often able to fit you in.
- Ask for an itemised quote upfront, especially for grooming or medications, to avoid price surprises.
- Bring your pet’s vaccination records and confirm details at check‑in to prevent administrative errors.
- Use the parking available out the back and book times that suit you—owners found scheduling easy.
- If your pet is anxious or you prefer minimal restraint/sedation, let the team know—they’re praised for low‑stress handling (even for nail trims).
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜11:00 | |||||||
| 08:00〜17:00 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Total Care Vet & Pet is at 12 Cunningham Street, Dalby QLD 4405. Driving is usually the easiest way to get there in Dalby, as there’s no train/metro/light-rail station within walking distance; check Google Maps for the nearest bus route. Street parking is typically available nearby (check local signage), and some reviewers also mentioned parking out the back.
They’re open Monday to Friday 8:00 AM – 5:00 PM and Saturday 8:00 – 11:00 AM; Sunday closed.
You can contact the clinic by phone on (07) 4669 6273. For more information, visit http://www.tcvets.com.au/.
Call the clinic to book an appointment, and book ahead for your preferred time. Reviewers say they’re often able to fit in same‑day visits or travellers, but it’s best to phone first; bring your pet’s vaccination records and arrive a few minutes early.
Consultation fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets. For the most accurate, current price, please call the clinic to request a quote, and ask for an itemised written estimate for any procedure or treatment. If you ever need after‑hours care, be aware those fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. VetPay, Afterpay, GapOnly), ask the clinic what they can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts.
Yes—street parking is typically available near the clinic (check local signage), and reviewers also mention parking out the back. No nearby paid car park was identified.
Based on the clinic’s listed focus areas and reviews, services include preventive health checks and vaccinations; compassionate euthanasia and end‑of‑life support; grooming and hydrobath services; puppy preschool and early training; wildlife triage and carer liaison; and low‑stress handling with nail trims often done without sedation.
Yes—owners praise the team’s gentle, low‑stress handling, use of treats, and calm approach, with many noting they can do nail trims without sedation; let the staff know your pet’s triggers when booking.
The clinic is well regarded with a 4.5/5.0 rating from 123 reviews, with praise for a friendly, caring team, clear communication, gentle handling, compassionate end‑of‑life care, helpful follow‑up, easy appointments (often fitted in at short notice or for travellers), a clean, well‑equipped clinic and pricing often described as reasonable or affordable. Some feedback mentions occasional pricing concerns, isolated admin or service issues, and mixed experiences with grooming.
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Last updated: 30 June 2026