123 reviews
12 Cunningham Street, Dalby QLD 4405
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the genuinely caring, compassionate team who communicate clearly, provide reassurance and regular updates, and treat pets like family. Many noted prompt help for travellers and walk-ins, strong after-hours support, and smooth check-in/out with reception. Reviews credit the vets with excellent outcomes across a wide range of cases, from snake bites and surgeries to newborn foal care and routine procedures like desexing, vaccinations and dental work. Several also said pricing felt reasonable or great value, especially with the Best Mates plan covering consults.
💬Common Feedback & Suggestions
Reviews are largely positive, but a minority raised concerns about costs: some experienced recent price increases, unexpected add-ons (including document fees), or a sharp jump in a simple nail clip charge. A few service niggles appeared, such as not being allowed in during a nail trim, difficulty obtaining test results due to a policy, and one report of a delayed/missed diagnosis. There was a single strong complaint about grooming quality and an instance where the clinic was too busy to help. Practical notes included an after-hours surcharge and rear parking that can be tight to access.
🏥Clinic Specialties
- Emergency and after-hours care
- Snake-bite treatment
- Equine medicine and foal care
- Desexing and reproductive support
- Dentistry and dental procedures
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#explainsCosts#promptAppointments#afterHoursAvailability#emergencySupport#multiSpeciesCare#snakebiteTreatment#endOfLifeCare#valueForMoney#priceConcerns#groomingIssues#tightParking#telephoneAdvice
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written quote that itemises all fees (consults, procedures and any paperwork) to avoid surprises, especially for dentals.
- Expect an after-hours surcharge if you need urgent care outside normal opening times.
- If you visit regularly, consider the Best Mates plan, which multiple reviewers said made consults and other items good value.
- Parking is at the rear and can be tight; allow a few extra minutes for access.
- Call ahead for advice or to be squeezed in at short notice, and clarify policies such as owner presence during nail clips or vaccination requirements for horses.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:30 | |||||||
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dalby and District Veterinary Services is at 5 Drayton Street, Dalby QLD 4405. As there isn’t a train or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is available nearby (check local signage), and there is parking at the rear, though reviews note access can be a bit tight—allow a few extra minutes. If you’re using public transport, check Google Maps for the nearest bus route and stop.
They’re open Monday to Friday 8:00 am–5:00 pm and Saturday 8:00 am–12:30 pm; they’re closed on Sunday.
You can call the clinic on (07) 4662 2301 or visit their website for more information: https://dalbydistrict.vet/?utm_source=Google&utm_medium=organic&utm_campaign=gbp-website
To book, please call the clinic to schedule a time that suits you. You can also visit their website for current information and to check if any online request options are available; for urgent cases, call first so the team can advise you before you travel.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare doesn’t cover pets. Call the clinic for a current consult quote, and if a procedure is recommended, ask for a written, itemised estimate (including all fees and any paperwork) before you proceed. As they provide after-hours care, be aware that fees are typically higher outside normal hours. If you have pet insurance or are considering payment-plan options (e.g. third‑party plans or gap claims), check your cover and ask the clinic what they can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Yes—emergency and after-hours care is one of their listed services, with reviews praising strong support for urgent cases (including snake-bite treatment). If it’s an emergency, call to get triage advice and confirm availability before you set off; note that after-hours surcharges usually apply.
Yes—street parking is available around the clinic (check local signage), and there’s parking at the rear, though reviewers mention it can be tight to access, so allow a few extra minutes.
Their noted services include emergency and after-hours care, snake-bite treatment, equine medicine and foal care, desexing and reproductive support, dentistry and dental procedures, and end‑of‑life and euthanasia support.
Pet owners rate the clinic highly at 4.7/5.0 from 174 reviews, often praising a compassionate team, clear communication, prompt help (including travellers and walk-ins), strong after-hours support, and excellent outcomes across cases from snake bites and surgeries to foal care and routine procedures. Some noted good value—several mentioned the Best Mates plan—while a minority raised concerns about costs (price increases, unexpected add-ons like document fees), occasional service niggles (e.g. not being present for a nail trim, difficulty getting test results, one delayed/missed diagnosis), a grooming complaint, and that it can be busy at times; practical notes included an after-hours surcharge and tight rear parking.
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Last updated: 30 June 2026