15 reviews
43 Rainbow Street, Biloela QLD 4715
#compassionateCare#friendlyStaff#professionalManner+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team who go above and beyond, communicate clearly, and make visits easy. Many highlighted excellent medical outcomes, from dental procedures and surgery with regular updates to reliable care for seniors and accurate diagnoses. Several reviewers noted they were accommodated promptly, even same-day, and some travel long distances or have been loyal for years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with virtually no complaints. There’s little specific feedback on facility cleanliness, parking, or overall pricing beyond one note about clear, itemised invoices, so prospective clients might wish to ask about these details in advance. Otherwise, sentiment is uniformly strong.
🏥Clinic Specialties
- Dentistry and dental extractions
- Senior pet care and geriatrics
- Soft tissue surgery and post-operative updates
- Compassionate end-of-life care
- Handling anxious or skittish cats
🏷️Keywords
#compassionateCare#friendlyStaff#goesAboveAndBeyond#clearCommunication#expertDiagnosis#seniorPetCare#dentalCare#surgeryUpdates#sameDayAppointments#endOfLifeSupport#transparentBilling#helpfulAdvice#longTermClients#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- If you need urgent attention or are visiting from out of town, call ahead—reviewers report being fitted in the same day.
- Ask for an itemised invoice via email; reviewers noted the clinic provides clear, detailed billing.
- Let staff know if your pet is anxious or a skittish cat—the team is gentle and uses treats to help.
- For seniors or complex cases, bring your pet’s medical history; reviewers cite accurate diagnoses and reliable ongoing care.
- Ensure your contact details are up to date to receive prompt post-op updates and follow-up communication.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:30〜11:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Callide Valley Veterinary Clinic is at 26 Gladstone Rd, Biloela QLD 4715. Public transport is limited here with no train, metro or light-rail stations within walking distance, so most people drive. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–5:00 pm and Saturday 8:30–11:30 am; closed Sundays. Hours can change on public holidays, so call ahead to confirm.
Call (07) 4992 1814 for enquiries or to book. You can also visit http://www.callidevalleyvet.com/ for more information.
Book by calling the clinic, and ask about availability—reviews note they often fit clients in the same day when possible. For non-urgent visits, you can also check their website for any booking options and have your pet’s history handy. If your pet is anxious (especially skittish cats), mention it so the team can prepare gentle handling.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current quote, and for any procedure ask for an itemised written estimate. If you have pet insurance, ask how claims are handled; some insurers offer gap claims (e.g. GapOnly) and some owners use payment plans (e.g. VetPay or Afterpay), but availability varies by clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
The clinic is praised for dentistry (including extractions), senior pet care, soft‑tissue surgery with clear post‑op updates, compassionate end‑of‑life care, and gentle handling for anxious or skittish cats.
Pet owners rate it 4.8 out of 5 (42 reviews), highlighting a caring, friendly team, clear communication, accurate diagnoses and excellent surgical and dental outcomes. Many also mention being accommodated promptly—even same‑day—and long‑term trust in the clinic.
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Last updated: 30 June 2026