42 reviews
26 Gladstone Rd, Biloela QLD 4715
#compassionateCare#friendlyStaff#goesAboveAndBeyond+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate approach and friendly, professional manner of the vet and team. Many noted clear guidance and support through difficult times and said their pets trusted the vet, with one reviewer recounting a life‑saving outcome. Several appreciated the mobile, home‑visit service that made visits low‑stress, and one mentioned the clinic was well priced.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with virtually no complaints. There’s little detail about appointment availability, waiting times, parking or clinic facilities/cleanliness, so new clients may wish to ask about these. Pricing was only mentioned once and positively; as always, requesting an estimate can offer peace of mind.
🏥Clinic Specialties
- Mobile home-visit veterinary care
- Low-stress, gentle handling
- General care for small and large animals
- Compassionate support during difficult cases
- Emergency or acute care (life-saving case reported)
🏷️Keywords
#compassionateCare#friendlyStaff#professionalManner#clearCommunication#guidanceAndSupport#highlyRecommended#mobileService#homeVisits#lowStressHandling#trustedByPets#wellPriced#communityFocused#caringVet#lifeSavingCare
Overall Ratings
🐾Tips for Pet Owners
- Ask about the mobile home‑visit option and how to prepare your space and pet for a stress‑free check.
- If your pet is anxious, request a home visit to keep the experience calm and low‑stress.
- Bring your questions—the vet has been praised for guiding owners step by step during care.
- Discuss expected costs in advance; reviewers found pricing fair, and a quick estimate can help you plan.
- If you have different species or larger animals, confirm they can be seen, as reviewers mention care for animals big and small.
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Biloela Vet Services is at 43 Rainbow Street, Biloela QLD 4715. In regional Biloela there’s no nearby train or light rail, so driving is usually simplest; street parking is available near the clinic (check local signage). You can also check Google Maps for the nearest bus route. They also offer mobile home visits across the area, so for many appointments they can come to you.
They’re open Monday to Friday, 8:00 AM to 5:00 PM, and closed on Saturday and Sunday.
You can call the clinic on 0429 357 228. Their website (Facebook page) is https://www.facebook.com/drsandysmobilevetservices/ for updates and messages.
To book, call the clinic to arrange a time, including mobile home visits if you prefer care at home. You can also enquire or send a message via their Facebook page: https://www.facebook.com/drsandysmobilevetservices/.
Veterinary fees in Australia are not regulated by a government fee schedule and Medicare does not cover pets, so consultation costs vary by clinic and by the type of care your pet needs. Call the clinic for a current quote, and if a procedure is recommended, ask for an itemised written estimate. If after-hours care is available, be aware those fees are typically higher. Pet insurance and payment-plan options (such as VetPay, Afterpay or GapOnly) may help with costs—check your policy and ask the clinic what they can accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Reviews mention life‑saving, urgent care and the clinic provides help with acute cases; standard hours are Monday–Friday 8:00 AM–5:00 PM. For emergencies during business hours, call to discuss the fastest option. For after-hours advice or referral, call to confirm availability or to be directed to the nearest emergency service.
Yes—street parking is typically available on Rainbow Street and nearby streets; please check local signage. If you book a mobile home visit, you won’t need to travel or park.
They focus on mobile home‑visit veterinary care with low‑stress, gentle handling, provide general care for both small and large animals, offer compassionate support during difficult cases, and can assist with urgent or acute care when needed.
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Last updated: 30 June 2026