249 reviews
52 Main Street, Proserpine QLD 4800
#compassionateCare#clearCommunication#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassion, clear communication and genuine care for both pets and people. Many reviews highlight life‑saving emergency work (snake bites, tick paralysis, traumatic injuries) and after‑hours help, plus thoughtful follow‑ups and regular phone updates. Clients also valued the team’s calm professionalism during surgeries and difficult end‑of‑life moments, with several noting home visits, pick‑ups and long‑term trust over decades. Fair pricing and flexibility when finances were tight were also repeatedly appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with virtually no recurring complaints. A few comments note stressful situations or sad outcomes despite the team’s efforts, but still praise the care provided. Practical details like parking and facility cleanliness were rarely mentioned specifically, and there were no consistent concerns about wait times or costs.
🏥Clinic Specialties
- Emergency and after‑hours care
- Snakebite and tick paralysis treatment
- Soft tissue and tumour surgery
- Dentistry and dental extractions
- Avian and backyard poultry care
- Home visits and end‑of‑life care
🏷️Keywords
#compassionateCare#emergencyAfterHours#lifeSavingTreatment#clearCommunication#followUpUpdates#fairPricing#paymentFlexibility#homeVisits#endOfLifeCare#avianAndPoultry#surgerySuccess#rapidResponse#travellerFriendly#longTermClients#gentleHandling#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Save the after‑hours number; the team frequently meets clients at the clinic outside normal hours for emergencies.
- If cost is a worry, discuss it upfront—reviews mention reasonable fees, discounts in hardship and payment plans.
- Ask about home visits or help with transport for pets that are unwell or for end‑of‑life care.
- Seek immediate care if you suspect snakebite or tick paralysis—the clinic handles these emergencies regularly.
- Travellers and caravaners are welcomed; call ahead or present for urgent cases as the team often fits people in quickly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜11:00 | |||||||
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Proserpine Veterinary Surgery is at 11 Waite Street, Proserpine QLD 4800. As there’s no train, metro or light rail within easy walking distance, driving is usually best. Street parking is typically available on Waite Street and nearby streets—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops for your trip.
They’re open Monday to Friday 8:00 AM–5:00 PM and Saturday 8:00–11:00 AM, and closed on Sunday. Hours may differ on public holidays, so call ahead to confirm.
You can call the clinic on (07) 4945 1878. For more information, visit their website: https://www.localvet.com.au/Proserpine/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Call the clinic during opening hours to make a booking. For urgent or after-hours cases, call first for advice; reviewers note the team often fits in travellers and urgent cases quickly.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, and Medicare doesn’t cover pets. Call the clinic to get a current consultation quote, and if a procedure is recommended, ask for an itemised written estimate. As this clinic provides after-hours care, be aware that emergency/after-hours fees are typically higher. If budgeting is a concern, ask about using pet insurance or third‑party payment options (e.g. VetPay, Afterpay, GapOnly) in general terms.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what’s available at this clinic.
Yes—reviews consistently mention after‑hours help, with the team meeting clients at the clinic outside normal hours for emergencies like snakebites, tick paralysis and traumatic injuries; call first for guidance.
Based on clinic information and owner reviews, services include emergency and after‑hours care, snakebite and tick paralysis treatment, soft tissue and tumour surgery, dentistry and dental extractions, avian and backyard poultry care, plus home visits and end‑of‑life care.
Yes—avian and backyard poultry care is listed among their services; call ahead with your bird species and concern to confirm availability and scheduling.
The clinic is highly rated at 5.0/5.0 from 143 reviews. Owners praise compassionate care, clear communication and follow‑up updates, life‑saving emergency work (including snakebites and tick paralysis), calm professionalism during surgery and end‑of‑life moments, helpful home visits and fair, flexible pricing.
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Last updated: 30 June 2026