5.0
143 reviews
11 Waite Street, Proserpine QLD 4800
#compassionateCare#emergencyAfterHours#lifeSavingTreatment+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, clear communication and thorough examinations, with many noting excellent follow-up calls, texts and reminders. Reviewers highlighted strong clinical outcomes across emergencies and procedures, gentle handling of anxious pets, and a clean, modern clinic that runs on time. Many mentioned fair, transparent fees and feeling genuinely supported during stressful moments.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A single reviewer felt the clinic was too focused on money, while another suggested providing a printed invoice and clearly written follow-up time at discharge. Otherwise, concerns were rare and minor compared to the volume of praise.
🏥Clinic Specialties
- Emergency and critical care
- Mobile and home veterinary visits
- Orthopaedic and soft‑tissue surgery
- Dentistry and dental extractions
- Equine and livestock care
- Wildlife and native fauna support
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#friendlyStaff#anxietyAwareHandling#emergencyResponsive#mobileHomeVisits#transparentFees#fairPricing#followUpCalls#appointmentReminders#cleanModernClinic#surgeryExpertise#equineAndLivestock#wildlifeSupport
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know—they use gentle, fear‑aware handling and treats to help pets settle.
- Ask for an upfront quote and discuss budget options; reviewers noted transparent fees and willingness to work within limits.
- Call ahead for urgent cases—the clinic has been responsive to emergencies and same‑day needs.
- Consider their mobile or home visit service if travel is difficult or stressful for your pet (even boat access was accommodated).
- Before leaving after a procedure, request a printed invoice and confirm your follow‑up appointment time in writing.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greater Whitsunday Vet Services is at 52 Main Street, Proserpine QLD 4800. As there isn’t a train or light-rail station within easy walking distance, most pet owners drive. Street parking is usually available on Main Street and nearby streets—check local signage for time limits. If you’re using public transport, check Google Maps for the nearest bus route and stops.
They’re open Monday to Friday, 8:00 AM to 6:00 PM, and closed on Saturdays and Sundays. Hours may differ on public holidays, so call ahead to confirm.
You can call (07) 4786 1010 or visit https://vetwhitsundays.com.au/ for more information.
To book, call the clinic or visit their website to get in touch and arrange a time that suits you. If your pet needs urgent care, call ahead so the team can advise on the next steps.
In Australia, vet fees are set by each clinic and aren’t government-regulated, and Medicare doesn’t cover pets, so consultation prices vary. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures. If you need urgent or after-hours care, be aware these fees are typically higher. Pet insurance and payment-plan options exist in Australia, but availability varies by clinic—ask what’s available when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They provide emergency and critical care, and reviewers note the team has been responsive to urgent and same‑day needs. For emergencies or to confirm after‑hours availability, call ahead so the team can triage and advise; note that after‑hours fees are generally higher.
Yes—street parking is typically available around 52 Main Street in Proserpine. Please check local signage for any time limits or restrictions, and allow a little extra time during busy periods.
The clinic offers emergency and critical care, mobile and home veterinary visits, orthopaedic and soft‑tissue surgery, dentistry and dental extractions, equine and livestock care, and wildlife/native fauna support.
Pet owners rate the clinic 4.9 out of 5 (249 reviews), praising compassionate vets and nurses, clear communication, thorough examinations, strong outcomes in emergencies and procedures, gentle handling of anxious pets, a clean, modern clinic that runs on time, and fair, transparent fees. A few suggestions included providing a printed invoice and clearer written follow‑up times, but overall feedback is overwhelmingly positive.
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Last updated: 30 June 2026