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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being exceptionally kind, compassionate and genuinely invested in their pets’ wellbeing. Many highlighted thorough, knowledgeable vets who explain options clearly, discuss costs upfront, and provide excellent outcomes across surgeries and complex cases, with strong follow‑up care. Reviewers also noted how staff make anxious or reactive pets feel safe with calm handling, treats and patience, and that the clinic is clean, welcoming and professional.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns surfaced. A small number mentioned brusque or unhelpful front‑desk interactions and frustration at being turned away without an appointment, including when a pet seemed urgent. Weekend nail‑clipping availability was limited at times, and one owner felt the fee for a quick nail trim was high; another reported a serious diagnostic miss and perceived overpricing. These appear to be exceptions amid a strong pattern of satisfied clients.
🏥Clinic Specialties
- Soft‑tissue surgery and post‑operative care
- Dentistry and dental cleans/extractions
- Compassionate euthanasia and palliative care
- Handling anxious or reactive pets
- Urgent triage and same‑day appointments
- Diagnostics and rapid blood test results
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for appointments, especially for routine nail clips or weekend visits, as nurse availability can be limited and the clinic may be appointment‑only.
- If your pet is unwell, phone first—staff often triage and can fit you in urgently or direct you to emergency care when needed.
- Discuss treatment options and costs during the consult; reviewers note the team explains choices clearly and avoids unnecessary tests.
- Let the team know if your pet is anxious or if you prefer written instructions—they’re accommodating with gentle handling, treats and follow‑up guidance.
- Keep receipts and confirm payments promptly to avoid any billing misunderstandings.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜15:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vital Vet Animal Hospital is in Ellenbrook, WA 6069. As there isn’t a train or light‑rail station within walking distance, the easiest way to visit is to drive. Street parking is usually available nearby—check local signage for time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
They’re open Monday to Friday 8:00 am–6:00 pm, and Saturday 8:30 am–3:30 pm; closed Sunday. Hours may vary on public holidays, so call ahead or check the website before you visit.
You can contact Vital Vet Animal Hospital on (08) 6296 7711 or via their website at http://vitalvet.com.au/.
Book by calling the clinic during opening hours. If your pet seems unwell, phone first—staff often triage and may fit you in the same day or direct you to emergency care if needed. New clients should arrive a few minutes early and bring any previous vet records or medication details.
Consultation fees in Australia aren’t government‑regulated and vary by clinic, so call the clinic for a current quote. For any procedure, ask for an itemised written estimate so you know what’s included. If after‑hours care is required at an emergency hospital, fees are typically higher. Pet insurance can help with eligible costs, and some clinics use gap claims (e.g. GapOnly) or payment plans (e.g. VetPay, Afterpay)—ask what options are available to you.
Commonly accepted methods at Australian vet clinics include EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They offer urgent triage and same‑day appointments during opening hours. For after‑hours emergencies, call first for advice—you may be directed to a nearby 24/7 emergency hospital, where fees are usually higher.
Yes—street parking is typically available in Ellenbrook near the clinic; check local signage and allow a little extra time during busy periods.
Their focus includes soft‑tissue surgery and post‑operative care; dentistry with dental cleans and extractions; compassionate euthanasia and palliative care; gentle handling for anxious or reactive pets; urgent triage and same‑day appointments; and diagnostics with rapid blood test results.
Pet owners rate Vital Vet Animal Hospital 4.8/5.0 based on 280 reviews. Feedback highlights kind, compassionate staff, clear explanations, upfront discussions about costs, excellent outcomes (including surgeries) with strong follow‑up, calm handling for anxious pets, and clean, welcoming facilities. A small number mentioned brusque front‑desk interactions, limited weekend nail‑trim availability, and isolated concerns about pricing or a diagnostic miss.
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