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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, empathetic team and their clear, unhurried communication. Many noted smooth desexing procedures with excellent aftercare, gentle handling of anxious or reactive dogs, and thoughtful end‑of‑life support. Several reviews also mentioned a calm, clean clinic environment and minimal wait times on some visits.

💬Common Feedback & Suggestions

While most feedback was positive, a few reviewers reported concerns about inconsistent diagnoses and referrals, upselling during visits, and a distressing experience with an allergy injection. One owner described an unclean consult room and another a nail trim that caused bleeding; there were also comments about abrupt after‑hours interactions and a short‑notice closure causing an appointment to be moved. A reviewer felt the clinic lacked equipment for an eye check and was referred to a specialist, which increased costs. Pricing sentiment was mixed overall, with both praise for good value and a couple of cost‑related concerns.

🏥Clinic Specialties

  • Desexing and routine surgery
  • Puppy and kitten care and vaccinations
  • Behaviour‑sensitive handling of anxious pets
  • End‑of‑life and euthanasia support
  • Emergency triage and referral
  • Post‑operative care and follow‑up

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#anxiousPetHandling#gentleEuthanasiaSupport#cleanClinic#minimalWaitTimes#strongRecommendations#loyalClients#inconsistentDiagnosis#upsellingConcerns#procedureConcerns#cleanlinessIssues#afterHoursRigidity#fairPricing

Overall Ratings

🐾Tips for Pet Owners

  • If cost is a concern, ask for an itemised estimate and discuss alternatives before agreeing to extras to avoid any feeling of upselling.
  • For anxious or reactive pets, let the team know in advance—they’re noted for patient, gentle handling and using treats to build trust.
  • Confirm your appointment on the day, as one reviewer reported a short‑notice closure that required rescheduling.
  • If you need a specific diagnostic (e.g., eye assessment), check ahead that the required equipment is available or whether referral is likely.
  • For nail trims, advise how your pet copes with handling and ask about options (including sedation if necessary) to prevent stress or injury.
📊 **Overall Ratings** - Medical Expertise: 80% satisfied - Service Attitude: 90% satisfied - Convenience: 25% satisfied - Pricing: 60% satisfied - Cleanliness: 75% satisfied - Recommendability: 81% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, empathetic team and their clear, unhurried communication. Many noted smooth desexing procedures with excellent aftercare, gentle handling of anxious or reactive dogs, and thoughtful end‑of‑life support. Several reviews also mentioned a calm, clean clinic environment and minimal wait times on some visits. 💬 **Common Feedback & Suggestions** While most feedback was positive, a few reviewers reported concerns about inconsistent diagnoses and referrals, upselling during visits, and a distressing experience with an allergy injection. One owner described an unclean consult room and another a nail trim that caused bleeding; there were also comments about abrupt after‑hours interactions and a short‑notice closure causing an appointment to be moved. A reviewer felt the clinic lacked equipment for an eye check and was referred to a specialist, which increased costs. Pricing sentiment was mixed overall, with both praise for good value and a couple of cost‑related concerns. 🏥 **Clinic Specialties** - Desexing and routine surgery - Puppy and kitten care and vaccinations - Behaviour‑sensitive handling of anxious pets - End‑of‑life and euthanasia support - Emergency triage and referral - Post‑operative care and follow‑up 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #anxiousPetHandling #gentleEuthanasiaSupport #cleanClinic #minimalWaitTimes #strongRecommendations #loyalClients #inconsistentDiagnosis #upsellingConcerns #procedureConcerns #cleanlinessIssues #afterHoursRigidity #fairPricing 🐾 **Tips for Pet Owners** - If cost is a concern, ask for an itemised estimate and discuss alternatives before agreeing to extras to avoid any feeling of upselling. - For anxious or reactive pets, let the team know in advance—they’re noted for patient, gentle handling and using treats to build trust. - Confirm your appointment on the day, as one reviewer reported a short‑notice closure that required rescheduling. - If you need a specific diagnostic (e.g., eye assessment), check ahead that the required equipment is available or whether referral is likely. - For nail trims, advise how your pet copes with handling and ask about options (including sedation if necessary) to prevent stress or injury.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(08) 6500 3007

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Greencross Vets Ellenbrook is in Ellenbrook, WA 6069. As there’s no nearby train or light rail, driving is usually easiest; street parking is typically available—check local signage. You can also plan a bus route using Google Maps for the best options on the day.

They’re open Monday to Friday, 8:00 am–6:00 pm. No weekend hours are listed; call ahead to confirm availability on weekends and public holidays.

Consultation fees in Australia vary by clinic and are not government‑regulated, and Medicare does not cover pets. Call the clinic for a current quote and ask for an itemised written estimate for any procedure. If you need after‑hours emergency care, fees are typically higher. Consider pet insurance or third‑party payment‑plan options and ask what this clinic accepts.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also process pet‑insurance gap claims or offer payment plans—call ahead to confirm what this clinic accepts.

The team provides emergency triage and referral. For after‑hours emergencies, call ahead for guidance or attend a 24/7 emergency hospital as directed.

Street parking is typically available in Ellenbrook near the clinic; check local signage for any time limits or restrictions.

Services highlighted include desexing and routine surgery, puppy and kitten care and vaccinations, behaviour‑sensitive handling for anxious pets, end‑of‑life and euthanasia support, emergency triage and referral, and post‑operative care and follow‑up.

Pet owners rate the clinic 4.3 out of 5 (49 reviews). Many praise the caring, empathetic team, clear communication, smooth desexing with great aftercare, gentle handling of anxious dogs, a calm, clean environment and minimal wait times. Some feedback mentions occasional inconsistent diagnoses or referrals, upselling concerns, one unclean consult room, a nail‑trim incident, abrupt after‑hours interactions, and a short‑notice closure that led to rescheduling.

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Other veterinary clinics near Ellenbrook

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Last updated: 9 July 2026