712 reviews
10 William St, NSW 2800
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, compassion and calm manner, especially around difficult moments like emergencies and end‑of‑life care, often noting unhurried time and thoughtful support. Many cited skilled vets who handled surgeries and urgent cases well, provided clear explanations, and didn’t over‑service or push unnecessary treatments. Reviewers also appreciated responsive after‑hours help, easy booking (including online), and a spacious, comfortable waiting area. Long‑term loyalty and strong recommendations were common themes.
💬Common Feedback & Suggestions
While the tone is overwhelmingly positive, a small number of reviews raised concerns about communication and consent, including reports of procedures or euthanasia decisions proceeding without clear approval and delays in follow‑up or test results. A few owners mentioned misdiagnosis or conflicting advice that contributed to poor outcomes. There were occasional pricing frustrations, including an over‑the‑phone quote mismatch and strict upfront payment expectations, as well as an isolated complaint about bill‑related calls. Overall, these were exceptions against a largely satisfied customer base.
🏥Clinic Specialties
- Emergency and after-hours care
- Compassionate end-of-life and home euthanasia
- Soft-tissue surgery and desexing
- Specialist referral coordination
- Reptile and wildlife care
- On-farm horse visits
🏷️Keywords
#compassionateCare#endOfLifeSupport#homeEuthanasia#emergencyCare#afterHours#surgicalExpertise#clearCommunication#friendlyStaff#specialistReferrals#handlesAnxiousDogs#onlineBooking#largeWaitingRoom#easyParking#reptileKnowledge#pricingConfusion#consentConcerns
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after-hours issues, phone ahead—reviews indicate they can accommodate urgent cases promptly.
- Use the online booking system to secure appointments, especially if you’re managing multiple pets or a busy schedule.
- Discuss the treatment plan and consent details upfront, and ask for a written quote to avoid any pricing surprises.
- Let the team know if your pet is anxious—they’ve been praised for accommodating nervous animals and making visits smoother.
- If considering end-of-life care, ask about home euthanasia and unhurried time with your pet, which many owners valued.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:00 | |||||||
| 08:30〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Orange Veterinary Hospital is at 57 Molong Road, Orange NSW 2800. There isn’t a train, metro or light-rail station within easy walking distance, so driving is the most convenient option. Street parking is typically available along Molong Road—please check local signage. If you’re using public transport, check Google Maps for the nearest bus route and stop to plan your trip.
Please call ahead to confirm current opening hours, as they may vary; you can also check the clinic’s website for updates.
You can call (02) 6361 8388 for enquiries or visit http://orangevet.com.au/ for more information.
You can book online via the clinic’s website or call the clinic to schedule a time. For urgent or after-hours issues, please phone ahead so the team can prepare for your pet’s needs.
Veterinary fees in Australia aren’t government-regulated and Medicare does not cover pets, so consultation prices vary by clinic and the care required. Call the clinic for a current quote, and request an itemised written estimate for any procedures. As they offer emergency and after-hours care, be aware that after-hours fees are typically higher. Pet insurance and payment-plan options (e.g. third‑party services or gap claims) may help with costs—ask what’s available and best suits your situation.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic currently accepts.
Yes—reviews and the clinic’s service list indicate emergency and after‑hours care is available. For urgent cases, please phone ahead so the team can advise you and be ready on arrival.
Yes—street parking is typically available near the clinic on Molong Road. Plan to arrive a few minutes early and check local parking signage.
Available services include emergency and after‑hours care, compassionate end‑of‑life support and home euthanasia, soft‑tissue surgery and desexing, specialist referral coordination, reptile and wildlife care, and on‑farm horse visits.
Pet owners rate the clinic highly at 4.7/5.0 from 272 reviews, praising kind, compassionate care, clear explanations, skilled handling of surgeries and urgent cases, responsive after‑hours help, easy online booking, and a spacious waiting area. A small number of reviews mention concerns about communication or consent, delays with follow‑up or test results, occasional conflicting advice or misdiagnosis, and some pricing frustrations, but overall feedback is very positive.
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Last updated: 8 July 2026